The Organic Wine Store (theorganicwinestore.com) has a 4.9 out of 5 rating on OK.one, based on 46 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
These guys (The Organic Wine Store) are the real deal. They carry hard to find, excellent wines at reasonable prices. I knew the wine I wanted to purchase, Tenuta Cucco Langhe DOC Nebbiolo, because I had recently been to Piedmont for a wine tour at Tenuta Cucco's sister vineyard La Raia. The 2021 was a great choice. Agree with The Organic Wine Store's rating -92 points. My order was a large order, and all the bottles came expertly packed for this shipment. Thank you!
Reply from The Organic Wine Store2026-06-24
Thank you for this wonderful review! It has been a pleasure to do business with you, we look forward to your next order, we hope you will try the other wines from this gem of a winery!
J
Jennifer Loccisano · 7 reviews · Experienced 2025-11-30 ·
You always have in stock my favorite brand of prosecco! It brings me right back to Italy. Thank you for your great selection and fast delivery!!!
Reply from The Organic Wine Store2024-05-03
Thank you Valerie for this great review, and thanks for buying your favorite wine at our store. We are happy you enjoy Grappoli di Luna, it's one of our favorites too!
Thank you Wendy, we are happy of having earned these 5 stars with you - and hope to serve you again soon!
J
JONATHAN E LEVITT · 1 review · Verified · Experienced 2024-01-07 ·
★★★★★
The bottles
The bottles arrived damaged on the coldest day of the year in NJ. They must’ve frozen in transit and the corks popped halfway out. I submitted pictures to the merchant and the organic wine store dealt with the situation, obviously the fault of UPS, responsibly and quickly. Thank you organic wine store.
Reply from The Organic Wine Store2024-01-19
we are extremely sorry this happened to your order. It is clearly a shipping problem we will have to take up with UPS.
Please send us the photos you mention in the Trustpilot review so we can start the claim.
We are sorry you felt you had to write this negative review. We would have found an amicable solution even with a simple email, which we will do our best to offer after we receive the photos and hear from UPS, the actual entity responsible for the damage inflicted to your order.
Edward, thank you for your very appreciated review! We are glad you had a good experience with our store, and look forward to serving you again. We take the occasion to wish you a great new year!
Very special selection and impeccable customer service.
Reply from The Organic Wine Store2023-12-30
LL, thank you for your wonderful review! We are glad you are pleased with your purchase experience, and hope to see you again soon. Thank you for shopping at The Organic Wine Store and have a great New Year!!
C
Carol Guarino · 4 reviews · Experienced 2023-12-27 ·
★★★★★
I did not receive my order in time for…
I did not receive my order in time for Christmas. Although disappointed the company reached out and explained that there was a jam-up with shipping due to the holiday. Merchandise was tracked and as promised delivered on December 27 th. Great communication between customer and merchant. Would not hesitate to order from Organic Wines again.
Carol G
New Jersey
Reply from The Organic Wine Store2023-12-30
Carol, it's been a pleasure communicating with you regarding your order, thank you for your review!
My husband and I found an amazing bottle of wine in Italy. When searching the United States to purchase more The Organic Wine Store had it! We made our order and it showed up within a week. It was very quick and they were wonderful to work with. - Cyndi
Reply from The Organic Wine Store2023-12-21
Hi Cyndi, glad to be of help in reminding you of your vacation with the wine you loved there. Thank you for your great review, please don't hesitate to contact us when you need more - or are ready to try something else... our somm is happy to suggest wines according to your preferences.
Best wishes from the TOWS team, have great holidays!
Thank you Gil for your review! Our best wishes for some wonderfully bubbly holidays!
C
Case Weil · 3 reviews · Verified · Experienced 2023-08-15 ·
★★★★★
Great first impression
So far, the wine is exceptional and the customer service has been outstanding!
Reply from The Organic Wine Store2023-08-21
Cass, thank you for this great review! We are glad you are enjoying your Primitivo/Zinfandel parallel tastings, and look forward to more adventures in wine :)
Thank You to The Organic Wine Store for making my wine shopping experience so easy and enjoyable! The website is easy to navigate and full of helpful information. I appreciate exploring the wines, regions, tasting notes and the pairing ideas. My wines arrived very timely, well packaged and secure.
Reply from The Organic Wine Store2023-04-18
Thanks Cynthia, your review means a lot to us! We are happy you enjoyed shopping at our store and we look forward to seeing you there soon.
I was looking for a specific Italian wine and Michel (sp?) was very helpful and even hand wrote a note hoping my dad enjoys the wine. Loved the personal touch!! Thank you!!!
Reply from The Organic Wine Store2023-04-17
Kathleen, thank you so much for your wonderful review! The 'personal touch' is what we always strive for, in every order we receive :) Thanks for noticing it and including it in your review!
Thank you Jaimie for your review! Hope you are enjoying your Serin vermentino, and best wishes for the holidays from the team, thank you for shopping at TOWS!
