The Suit Depot (thesuitdepot.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The team there listened to what I was looking for and pulled a variety of options across all price points. Not only did they speak with me about my feelings on the suit, they also actively engaged my wife on her own thoughts an opinions. They did not pressure into any sale and allowed me to make my choice organically.
Reply from The Suit Depot2026-07-22
Thank you so much for taking the time to share your experience, Jeff! We truly appreciate your kind words and are thrilled to hear that our team was able to help you find the right suit while making the process comfortable and enjoyable.
We believe choosing a suit should be a personal experience, and we’re always happy to listen, offer guidance, and make sure everyone involved feels heard, including your wife’s valuable input. We’re glad you felt supported without any pressure and were able to make the decision that was right for you.
Thank you again for choosing The Suit Depot. We hope you enjoy your suit and look forward to helping you again in the future!
T
Tim Johnson · 2 reviews · Verified · Experienced 2026-07-09 ·
★★★★★
The attention to detail of service
The attention to detail of service, along with the products !! Ron is amazing , highly recommend!!
Reply from The Suit Depot2026-07-17
Hi Tim,
Thank you so much for your wonderful review and recommendation!
We're delighted to hear that you had such a great experience with both our products and the level of service you received. Providing exceptional customer care and quality products is what we strive for every day.
We'll be sure to share your kind words with Ron, he'll be thrilled to know he made such a positive impression. Thank you for recognizing his dedication and outstanding service.
We truly appreciate your support and your recommendation. It was our pleasure to assist you, and we look forward to serving you again in the future!
Warm regards,
Toni
Thanks to Ben. He gas provided me quality merchandise, great customer service and good prices. I may have to travel to the Suit Depot so I can personally have a visionary retail experience
Reply from The Suit Depot2026-07-16
Thank you so much for your wonderful review, Gregory!
We're thrilled to hear that Ben has provided you with quality merchandise, great customer service, and excellent value. We'll be sure to share your kind words with him, he'll be happy to know that his dedication made such a positive impression.
We truly appreciate your support and would love the opportunity to welcome you to The Suit Depot in person for the full shopping experience. We look forward to serving you whenever you make the trip!
Thank you again for choosing The Suit Depot.
Thank you so much for your kind review, Francesco!
We truly appreciate you taking the time to share your feedback. We're glad to hear that you enjoyed our service, quality, and prices. Providing our customers with great value and a positive shopping experience is always our goal.
Thank you for choosing The Suit Depot. We look forward to serving you again in the future!
E
Eddie · 2 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
All is good professional salesman…
All is good professional salesman thorough help was there understood my issues
Reply from The Suit Depot2026-07-16
Thank you so much for your kind review, Eddie!
We're glad to hear that you had a great experience and that our team was able to provide the professional, thorough assistance you needed. We truly appreciate your feedback and are happy to know that we were able to understand your needs and help you find the right solution.
Thank you for choosing The Suit Depot. We look forward to assisting you again in the future!
Thank you so much for your kind review!
We're glad to hear that you enjoyed our quality and pricing. Providing great value while offering products our customers can feel confident in is always our goal.
We truly appreciate your support and thank you for choosing The Suit Depot. We look forward to serving you again in the future!
P
Pastor Rey · 7 reviews · Verified · Experienced 2026-07-07 ·
★★★★★
Great transaction
Great transaction.
They sent me only the pants but later fixed the problem and sent the correct items. thank you
Reply from The Suit Depot2026-07-16
Hi Rey,
Thank you for taking the time to share your experience with us.
We sincerely appreciate your patience and understanding while we resolved the issue with your order. Although we're sorry for the initial shipping error, we're glad we were able to make things right and get the correct items to you.
Your feedback means a great deal to our team, and we're grateful for the opportunity to serve you. We hope you enjoy your purchase, and we look forward to assisting you again in the future.
Warm regards,
The Suit Depot Team
S
Susan · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
We LOVE the Suit Depot
We LOVE the Suit Depot! We have been using them for years. The quality is excellent. The price is very reasonable. The customer service is wonderful. I would highly recommend them! We wouldn’t go anywhere else!
Reply from The Suit Depot2026-07-16
Hi Susan,
Thank you so much for your wonderful review and for being a loyal customer over the years!
It truly means the world to us to hear that you've consistently had great experiences with our quality, pricing, and customer service. Your trust and continued support are something we genuinely appreciate.
Thank you for your kind recommendation. We look forward to serving you again for many years to come!
Warm regards,
The Suit Depot Team
WE were greated upon entrance and they were very helpful the entire time.
Reply from The Suit Depot2026-07-14
Hi Steven,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you were warmly greeted upon arriving and that our team was helpful throughout your visit. Providing attentive, friendly service from the moment our customers walk through the door is something we strive for every day, so it's wonderful to know we met your expectations.
We truly appreciate your kind feedback and your support. It was our pleasure to assist you, and we look forward to welcoming you back to The Suit Depot in the future!
Warm regards,
The Suit Depot
Over a week ago I requested a return label for item #219326. Not only did I not receive a label they stopped answering my text .The person on the other end of the text said his name was Toni. Am I getting scammed or what???
Reply from The Suit Depot2026-07-14
Hi Robert,
We’re sorry to hear about your frustration, and we appreciate you sharing your concerns.
We want to reassure you that your return request has been addressed and corrected directly with you. Our team worked with you to process the return for the pants, and a return label was provided so the next steps could move forward.
We apologize for any confusion or delay you experienced during the process. We understand how important it is to receive timely communication, especially when resolving a return, and we appreciate your patience while we worked to get everything taken care of.
Thank you for allowing us the opportunity to assist you and resolve the issue.
The Suit Depot Team
Good experience. Had to return for a different size and all additional shipping was covered.
Reply from The Suit Depot2026-07-14
Hi Kyle,
Thank you for taking the time to share your experience!
We're glad to hear that your return and exchange process went smoothly and that we were able to get you the correct size while covering the additional shipping. Our goal is to make the process as easy and hassle-free as possible, and we're happy to know we could help.
We truly appreciate your support and hope you enjoy your new item. Thank you for choosing The Suit Depot, and we look forward to serving you again in the future!
Suit Depot had a great discount on a sports coat I liked. After my purchase it arrived by the end of the week which was way ahead of the estimated 2 week delivery. Getting all my suits and sports coats from Suit Depot going forward!
Reply from The Suit Depot2026-07-14
Hi Benjamin,
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that you found a sports coat you liked and that it arrived sooner than expected. We know how important it is to receive your items on time, and we’re happy we could exceed your expectations.
It means a lot to hear that you’ll be choosing The Suit Depot for your future suits and sports coats. We truly appreciate your support and look forward to helping you find more great styles in the future!
Thank you again for being part of The Suit Depot family.
The Suit Depot Team
I had a wonderful experience today outfitting my son at The Suit Depot. Everyone was incredibly helpful and I was able to get everything he needed. Shoes, pants, shirts and a jacket all at a great price. Highly recommend.
Reply from The Suit Depot2026-07-15
Hi Miriam,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience shopping with us.
It means a great deal to know that our team was able to help your son find everything he needed, from shoes and pants to shirts and a jacket, all at a great value. Providing helpful service and making the shopping experience easy and enjoyable is always our goal.
We truly appreciate your recommendation and your kind words. Thank you for choosing The Suit Depot, and we hope to welcome you and your son back again in the future!
Warm regards,
The Suit Depot Team
The person who finally took care of me and as extremely helpful and kind Before I was bounced around and a person told me that they had no suits for 239 the price all went up to 279. I told him it’s advertised as 239 and I already have it in an order I just didn’t pay yet he said well you are being misquoted I said it’s clear on the advertisement so he transferred me for the third time and that person was extremely helpful
Reply from The Suit Depot2026-07-14
Hi Tsvi,
Thank you for taking the time to share your experience with us.
I'm sorry to hear that your initial interactions were frustrating and that you were transferred multiple times before receiving the assistance you needed.
We understand how disappointing that can be, especially when you're trying to place an order.
That said, I'm very glad to hear that the team member who ultimately assisted you was helpful and kind, and that they were able to get everything sorted out for you. I'll be sure to share your feedback with our team, as it's important for us to recognize great service while also identifying opportunities to improve the customer experience.
We truly appreciate your patience and thank you for giving us the opportunity to assist you. Your feedback helps us continue improving, and we hope to provide you with a much smoother experience the next time you shop with us.
Warm regards,
The Suit Depot Customer Support
C
Charles Blue · 1 review · Verified · Experienced 2026-07-10 ·
★★★★★
Excellent service and great product
Reply from The Suit Depot2026-07-13
Thank you so much for your kind review, Charles!
We're delighted to hear that you had an excellent experience with both our service and our products. Your feedback means a great deal to our team and motivates us to continue providing the best experience possible.
We truly appreciate your support and look forward to serving you again in the future!
M
Mike Jackson · 1 review · Verified · Experienced 2026-07-09 ·
★★★★★
This is my only trusted shop for men’s…
This is my only trusted shop for men’s clothes! Old school! Treated like a gentleman amazing service amazing selection… Amazing craftsmanship on the clothing
Reply from The Suit Depot2026-07-10
Hi Mike,
Thank you so much for your incredible review!
It truly means a lot to us to hear that The Suit Depot has become your trusted shop for men's clothing. Knowing that you feel welcomed, well taken care of, and appreciate both our selection and the craftsmanship of our clothing is the highest compliment we could receive.
Our team works hard to provide the kind of personalized, old-school customer service that makes every customer feel like a gentleman, and we're thrilled to know that your experience reflects that.
Thank you again for your continued support and for taking the time to share your kind words. We look forward to welcoming you back again soon!
Warm regards,
Toni
Sales person knew my size , found all the pieces for my outfit, and knew exactly how to put everything together. Great customer service!
Reply from The Suit Depot2026-07-13
Thank you so much for your wonderful review, Drumm!
We're delighted to hear that our sales associate was able to find the right size and put together an outfit that met your needs. Providing knowledgeable, personalized service is something we take great pride in, so it's rewarding to know you had such a positive experience.
We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Always great service from the you walk in the door. Its important to me for good service as well as quality. They get it. Thank you Suit Depot Team!!!
Reply from The Suit Depot2026-07-10
Hi Daren,
Thank you so much for taking the time to share your experience!
We're thrilled to hear that you've consistently received great service from the moment you walk through our doors. Providing exceptional customer service alongside quality clothing is something our team takes great pride in, so your kind words truly mean a lot to us.
Thank you for recognizing the efforts of our team and for choosing The Suit Depot. We sincerely appreciate your support and look forward to welcoming you back again soon!
Warm regards,
Toni
R
Rick · 2 reviews · Verified · Experienced 2026-07-01 ·
★★★★★
Nice shoes and fast shipping!
Reply from The Suit Depot2026-07-08
Hi Eric,
Thank you so much for taking the time to share your feedback!
We're glad to hear that you're enjoying your new shoes and that your order arrived quickly. Providing quality products and a smooth shopping experience is always our goal, and we truly appreciate your support.
Thank you for choosing The Suit Depot. We look forward to helping you again in the future!
Warm regards,
The Suit Depot Team
Spent time matching outfits to my custom jacket. Ben was awesome taking time to help me match colors and patterns in shirts and ties along with picking correct match with pants as well. His attention to detail is great. He provided me many options at great prices. A+ service across the board
Reply from The Suit Depot2026-07-08
Hi Paul,
Thank you so much for taking the time to leave such a thoughtful review!
We're delighted to hear that Ben provided you with such a great experience. Helping our customers put together the perfect look, from matching shirts, ties, and pants to complement a custom jacket, is something we truly enjoy, and it's wonderful to know Ben's attention to detail and personalized recommendations made such a positive impression.
Your kind words about our service, selection, and value mean a great deal to our team. We'll be sure to share your compliments with Ben, he'll be thrilled to know his efforts were appreciated.
Thank you again for choosing The Suit Depot. We look forward to helping you with your wardrobe again in the future!
Warm regards,
The Suit Depot Team