Thesunshuttle (thesunshuttle.com) has a 4.9 out of 5 rating on OK.one, based on 32 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
A
Andrea H · 2 reviews · Verified · Experienced 2026-03-27 ·
★★★★★
Sunny experience with The Sun Shuttle!
First time using The Sun Shuttle and we had a great experience. We booked online and it was very easy. We could pick vehicle options based on our family and luggage count. Pricing was listed and all our questions were answered in the process of booking. Communication was great, before, during and after pick up. We arrived and our driver was waiting for us. We walked a short distance to our vehicle and had a pleasant drive. Our driver was professional, friendly and had great suggestions for our stay. Our return pick up was slightly delayed due to an accident and traffic. We knew from experience how traffic and accidents can be especially on I 4. The Sun Shuttle had another driver arranged in minutes. We arrived at the airport in time for our flight. We appreciated their efforts to make sure they could accommodate us and kept everything stress free on our end. We would highly recommend and plan to use The Sun Shuttle on our next trip.
Reply from Thesunshuttle2026-04-29
Thank you, Andrea! We especially appreciate your understanding regarding the return pickup. Situations like traffic are never ideal, but we’re always committed to finding quick solutions to keep everything on track. Thank you again for your trust—we look forward to welcoming you on your next trip!
We had an excellent experience with Sun Shuttle this past weekend, thanks to our driver, Fabian. I made two separate reservations—one for my son and one for my parents—and Fabian handled both with exceptional care and professionalism.
He met each party inside the airport and personally escorted them to the vehicle, which made a huge difference. My 20-year-old son mentioned how friendly and engaging Fabian was, even insisting on helping with his luggage and making the ride enjoyable with great conversation.
What stood out even more was Fabian’s service for my parents. Their flight was delayed by over two hours, and he patiently waited for them without issue. He greeted them inside the airport and ensured they got safely to their hotel. My parents aren’t frequent travelers and were understandably nervous, so having someone meet them and guide them every step of the way was incredibly reassuring.
Fabian truly went above and beyond, and his kindness and professionalism made the entire experience stress-free for everyone involved. We are very grateful and would highly recommend both Fabian and Sun Shuttle.
Reply from Thesunshuttle2026-04-04
Thank you, Heather! We’re truly grateful you trusted Sun Shuttle with your family’s transportation. It means a lot to hear how Fabian made the experience smooth and stress-free for both your son and your parents.
We’re especially glad he could be there during the delay and provide that extra level of care and reassurance—this is exactly the kind of service we strive for. Fabian will be very happy to hear your kind words!
We sincerely appreciate your recommendation and look forward to serving you and your family again in the future.
Mr. Ivan Albert was great and the ride was fantastic. Thank you for taking great care of us and being safe.
Reply from Thesunshuttle2026-04-04
Thank you Beto! We’re thrilled to hear you had a fantastic ride with Ivan. Your safety and comfort are always our top priorities, and it means a lot to know we delivered a great experience. We truly appreciate you choosing us and hope to ride with you again soon!
Our driver Fabian arrived at the airport early, greeted us at baggage claim, and loaded our carry-ons in the car as we waited for our checked bags. Fabian offered us cold sodas and waters, and he had juice boxes and GoGo Squeezes for our kids. He even had a Disney themed playlist for the ride. We had a similar experience on our return trip to the airport. I would definitely usr Sun Shuttle the next time we travel to Orlando, and I would recommend to anyone looking for reasonable transportation from the airport for their family.
Reply from Thesunshuttle2026-04-02
Thank you so much for your kind words! Fabian truly takes pride in delivering a smooth, welcoming experience for every guest. We’re so glad he made your trip special—that’s exactly what we aim for!
We truly appreciate your trust and look forward to taking care of you again on your next visit!
Our driver had excellent communication, right from the start! He offered us a water and chatted with us on our way to Disney. I would book again!
Reply from Thesunshuttle2026-04-02
Thank you, Ashley! We’re so glad you had a great experience! We truly appreciate your kind words and would love to take care of you again on your next Disney trip!
We used The Sun Shuttle car service when we took our first trip to Orland from the airport to the Resort. They were phenomenal! They met us at bagged claim with our name on a tablet, took our bags to the car, and had drinks ready for us. The car was clean and the air conditioning was just right! They took all our bags in and out of the vehicle as well. Our driver Ivan was so kind!!
Reply from Thesunshuttle2026-04-02
Thank you, Vanessa! We’re so glad your first Orlando trip was such a great experience. Ivan will be happy to hear your kind words! We appreciate your trust and look forward to serving you again!
Fabian was incredible and so kind. We enjoyed our experience greatly and will definitely use the sun shuttle again!
Reply from Thesunshuttle2026-03-11
Thank you Jayme! We're really happy to hear you enjoyed your experience. Fabian will be glad to know he made your trip special. We truly appreciate your support and look forward to serving you again!
Great experience and value - professional drivers, cars were clean and in great shape, appreciate the free car seats that were clean and safely installed
Reply from Thesunshuttle2026-02-20
Thank you! We’re thrilled to hear you had a great experience! Providing safe, comfortable, and reliable service is always our top priority. We truly appreciate your support and hope to welcome you again on your next trip!
Outstanding car service. So helpful, prompt and accommodating. Car was pristine. Will definitely be booking when we come back to Orlando.
Reply from Thesunshuttle2026-02-13
Karen, this made our day! thank you. We’re so glad everything went smoothly and that you were happy with the service. We truly appreciate you choosing us. We can’t wait to welcome you back next time you’re in Orlando.
P
Patrick and Denise Dunion · 7 reviews · Verified · Experienced 2025-11-12 ·
★★★★★
Amazing service - Fabian was brilliant
Amazing service, Fabian was our driver and a credit, super polite, very accommodating and a brilliant driver. I couldn't recommend him enough. There is no one else I will use now
Everything was great, Santiago was our driver and arrived at the hotel early and was very pleasant and professional. Would highly recommend their service.
