The Trademark Company (thetrademarkcompany.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
They have been helpful knowledgeable and swift all along my 3 year association with them.
Reply from The Trademark Company2026-08-04
Peter,
Thank you so much for your wonderful 5-star review! We truly appreciate your trust and loyalty over the past three years. It means a great deal to know that our team has consistently provided helpful, knowledgeable, and timely service throughout your trademark journey. Thank you for choosing The Trademark Company—we look forward to continuing to support you and your brand for many years to come!
Shanon and Ginger B was great with the trademark. I am happy that I have them to help someone like me. God bless you all
Reply from The Trademark Company2026-07-28
Randolph,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Shannon and Ginger B. provided you with such a great experience throughout your trademark journey. They truly care about helping our clients every step of the way, and we're so glad they were able to make the process easier for you. Your appreciation means a great deal to our entire team. Thank you for trusting The Trademark Company, and we wish you continued success with your brand.
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Mark美国 · 3 reviews · Experienced 2026-07-24 ·
★★★★★
I came back to The Trademark Company
I came back to The Trademark Company, because I have used them two times before now it’s three times, and every time has been excellent service, they are very knowledgeable and very helpful. You can be confident by using this company for any of your trademark needs.
Reply from The Trademark Company2026-07-27
Mark,
Thank you so much for your continued trust and support! It means the world to us that you've chosen The Trademark Company not once, not twice, but three times. We're thrilled to hear that each experience has been excellent and that our team's knowledge and dedication have made the trademark process easier for you. Your confidence and recommendation are truly appreciated, and we look forward to being here for all of your future trademark needs. Thank you again for being a valued client! - The Trademark Company
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Richard Cusato美国 · 1 review · Experienced 2026-07-23 ·
★★★★★
100% Satisfied
100% Satisfied, highly recommend. Andrew went above and beyond in helping us with our issue. Thank you. Appreciated.
Reply from The Trademark Company2026-07-27
Richard,
Thank you so much for your wonderful 5-star review! We're thrilled to hear you were 100% satisfied with your experience. We'll be sure to share your kind words with Andrew—he'll be delighted to know his dedication and willingness to go above and beyond made such a positive impact. We truly appreciate your recommendation and thank you for trusting The Trademark Company. We look forward to assisting you again whenever you need us! - The Trademark Company
I have used Trademark CO. many times to renew TM's and answer questions. Each encounter was pleasant and helpful and successful with the USPTO TM.
Reply from The Trademark Company2026-07-23
Patty,
Thank you so much for your wonderful 5-star review! We're truly grateful for your continued trust in The Trademark Company. It's great to hear that each of your experiences—from trademark renewals to answering your questions—has been pleasant, helpful, and successful. Our team is committed to making the trademark process as smooth as possible, and we're honored to be your trusted partner. We appreciate your continued business and look forward to assisting you with your trademark needs for years to come! - The Trademark Company
Same-day service, courteous, knowledgeable, and so helpful. This is my second time using their service. Don't go anywhere else!
Reply from The Trademark Company2026-07-17
Monica,
Thank you so much for your incredible review! We're honored that you chose us again and that we could provide the same-day service, knowledge, and support you were looking for. Your recommendation means the world to our team. Thank you for trusting us with your trademark journey—we're always here whenever you need us. We truly appreciate your continued support!- The Trademark Company
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Kevin Collett美国 · 1 review · Experienced 2026-07-09 ·
★★★★★
Prompt with responses to questions
Prompt with responses to questions, and they make the process very easy.
Reply from The Trademark Company2026-07-13
Kevin,
Thank you so much for your 5-star review! We're delighted to hear that our team was able to answer your questions promptly and make the process easy to navigate. We know trademark filing can seem overwhelming, so providing clear guidance and responsive support is always our goal. We truly appreciate your trust in us and look forward to helping you protect your brand for years to come! The Trademark Company
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Eddie LeibovichIL · 10 reviews · Experienced 2026-07-05 ·
★★★★★
its a fraud be carefull
its a fraud be carefull, they call you after you pay for your trademark , and you think they are from the USPTO but they are not , basically they just try to sell you more stuff you dont need.
Reply from The Trademark Company2026-07-10
We're sorry to hear about your experience. However, after thoroughly searching our records using the information provided, we have been unable to locate any account or record of doing business with you.
We genuinely want to investigate your concerns and determine whether this review may be intended for another company. We previously requested additional information, but the email address provided does not match any customer record in our system.
If you have worked with us, please contact our customer support team directly with your full name, the email address used during the purchase, or any order details so we can review the matter and work toward a resolution.
At The Trademark Company, we take customer feedback seriously and are committed to addressing legitimate concerns promptly and professionally. - The Trademark Company
4
410美国 · 4 reviews · Experienced 2026-04-01 ·
★★★★★
The services offered here have helped…
The services offered here have helped me be able to actually open a business 100% with just Madi B. & the team at the Trademark Company, they are my go to for anything I can go to them for.
Reply from The Trademark Company2026-06-30
Thank you so much for your incredible 5-star review! Knowing that we were able to play a part in helping you get your business up and running means the world to us. We're especially happy to hear that Madi and the team have earned your trust and become your go-to resource. Thank you for allowing us to be part of your entrepreneurial journey—we look forward to continuing to support you as your business grows and reaches new milestones. Wishing you continued success! - The Trademark Company
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Eric Holst美国 · 1 review · Experienced 2026-06-17 ·
★★★★★
Fantastic Account Manager - Madi B.
My account manager, Madi B., at the Trademark company is absolutely fantastic. She help solve a problem where a trademark renewal had lapsed and she quickly got all the paperwork refiled within a day to get the process re-initiated. Look forward to working with her more when additional trademarks are needed for my company.
Reply from The Trademark Company2026-06-19
Eric,
Thank you for your fantastic review! We're thrilled to hear that Madi was able to step in quickly and help resolve your trademark renewal issue. Providing prompt, knowledgeable support when our clients need it most is exactly the level of service we strive for. We'll be sure to share your kind words with Madi—she'll be delighted to know her efforts made such a positive impact. We truly appreciate your trust in us and look forward to assisting you with your future trademark needs as your business continues to grow. - The Trademark Company
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customer美国 · 3 reviews · Experienced 2026-06-11 ·
★★★★★
My response to The Trademark Company's reply
My review of your company, The Trademark Company, very accurately reflects the poor service I received on one of my 3 trademarks. Your records should show all of my calls, emails and complaints regarding the problem J.P. caused me by filing the textual word from part of my trademark instead of the stylized jpeg image I emailed to him. His incorrect filing cost me his fee and an extra USPTO filing fee that I did not want, did not ask for, and told him specifically not to do. I authorized and paid for that filing believing it included the jpeg image I sent him and that J.P. knew what he was doing. After finding out the mistake he made, I withdrew that filing and had to pay your company another fee and USPTO filing fee to have my original Jpeg image (that I had emailed to J.P.) filed that I wanted done in the first place. Then after your company finally filed that image, the USPTO said it was too small and fuzzy. I uploaded it to them myself (the very same image) and they accepted it and it was of good quality. Your company obviously did something wrong with the image I emailed to J.P. The corrected filing of my mark is progressing through successfully but J.P.’s mistakes have cost me a lot of extra time and money. They are also ignoring my requests for a refund and reimbursement for J.P.’s mistake and not acknowledging the mistake he made. I WOULD NOT RECOMMEND THE TRADEMARK COMPANY TO ANYONE.
Reply from The Trademark Company2026-06-15
We appreciate your follow-up and understand that you disagree with our assessment of the matter.
After a thorough review of our records, we maintain that the services purchased were performed and that the filings submitted on your behalf were authorized and completed. While we recognize that you remain dissatisfied with certain aspects of the filing strategy and prosecution process, we do not agree with the characterization that services were not rendered or that your matters were neglected.
Trademark applications often involve multiple filing options, examination issues, and communications with the USPTO. As a result, applicants may choose to pursue additional filings to obtain broader protection for different elements of their branding. The application that is the subject of your complaint was filed, examined by the USPTO, and has progressed successfully through the registration process.
We understand your frustration regarding the costs associated with pursuing trademark protection. However, after reviewing the history of your account, we have not found a basis for the refund and reimbursement you are requesting.
We respect your right to share your opinion and wish you continued success with your ministry and trademark portfolio. - The Trademark Company
Tomonica was professional, punctual, and answered the questioned I had. I am very pleased with the services I received from her today. Thank you for everything
Reply from The Trademark Company2026-06-15
Thank you, Lakisha, for your wonderful 5-star review! We’re delighted to hear that Tamonica provided you with professional, punctual, and attentive service. Taking the time to answer questions thoroughly and ensure our clients feel supported is something we take great pride in. We’ll be sure to share your kind words with Tamonica. Thank you for trusting us with your trademark needs, and we look forward to assisting you again in the future! - The Trademark Company
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customer美国 · 3 reviews · Experienced 2025-12-08 ·
★★★★★
They filed my TM wrong and wouldn't fix it. Had to pay all over again
One of my three trademark filings was mishandled by The Trademark Company, costing me an additional $549 due to J. P.'s error. J.P. ignored my instruction to file the stylized mark that I emailed to him. Instead, he filed with the USPTO the name of my wife’s ministry in plain text only. I had to withdraw the filing that I paid J.P. to do for me. TTC charged me another $549 ($199 TTC fee & $350 USPTO fee) to file the mark I had originally emailed to Jacob. Then I received a USPTO office action stating that the image J.P. sent them was of low quality. J.P. tried to charge me $199 to fix his mistake. The USPTO accepted the same image I emailed to J.P., but I now uploaded to the USPTO myself. They accepted it with no issue. I’m a professional photographer and work with high-quality images all the time. Therefore, J.P. must have resized it and then wanted to charge me a $199 (with a discount) to fix his mistake and upload it again himself. I have asked J.P. for a refund and reimbursement of the additional USPTO filing fee, but he and his supervisor, Ian, are ignoring my requests. I even get emails from others in the company soliciting me to fix my office actions; they obviously don’t know that I am already a customer. THIS HAS BEEN AN EXTREMELY FRUSTRATING AND VERY DISAPPOINTING AND COSTLY EXPERIENCE. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.
Reply from The Trademark Company2026-06-10
We are disappointed to hear that you remain dissatisfied with your experience. However, after reviewing our records, we believe your review does not accurately reflect the services provided or the outcome of your trademark filings. Our records show that we successfully filed multiple trademark applications on your behalf, including logo-related filings. The filing that is the subject of your complaint was submitted after discussions regarding additional protection for wording contained within your existing branding. The application was filed only after authorization and payment were received for that specific filing. We do not alter any logo's submitted by our customers. While trademark prosecution can involve office actions and requests for additional information from the USPTO, these are common parts of the examination process and do not necessarily indicate that an application was mishandled. In this case, the application in question has progressed successfully through the USPTO review process and has been approved for registration. We understand that trademark matters can be complex and that disagreements can arise regarding filing strategy. However, our records do not support the assertion that services were not performed or that fees were charged for work that was not completed. We remain committed to providing professional trademark services
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Kelly美国 · 1 review · Experienced 2025-06-18 ·
★★★★★
It’s great service and staff
Reply from The Trademark Company2026-06-09
Kelly,
Thank you for your 5-star review! We're delighted to hear that you had a great experience with both our service and our team. We work hard to provide excellent support, and it's always rewarding to know that our efforts are appreciated. Thank you for choosing us, and we look forward to assisting you again in the future! - The Trademark Company
Madi was very kind and professional. I hope this is the start of a long lasting working relationship.
Reply from The Trademark Company2026-06-08
Marina,
Thank you so much for your kind review! We're delighted to hear that Madi provided you with professional and friendly service. Building lasting relationships with our clients is one of our top priorities, and we're honored to be part of your journey. We look forward to working with you for years to come and appreciate the trust you've placed in us! - The Trademark Company
Rehan,
Thank you for the wonderful review! We're so happy to hear that Madi was helpful and patient throughout your experience. Providing attentive support and guidance is what we strive for, and we're glad Madi delivered just that. We truly appreciate your kind words and the 5-stars! - The Trademark Company
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Jeff G Champagne DJ-ams美国 · 1 review · Verified · Experienced 2026-06-02 ·
★★★★★
Ginger was great
Ginger was great. She was professional and knowledgeable.
Reply from The Trademark Company2026-06-04
Jeff,
Thank you for your 5-star review! We're so glad to hear that Ginger made a positive impression. Her professionalism and knowledge are qualities we greatly value, and we're thrilled that your experience reflected that. We appreciate your support and thank you for choosing us! - The Trademark Company
Working with Ginger B. was a great experience! She successfully guided me through the whole process and explained everything very thoroughly and was easy to work with. I would highly recommended company for trademark services. 5 Stars for Ginger B!
Reply from The Trademark Company2026-06-03
Chad,
Thank you for your wonderful review! We're delighted to hear that Ginger provided such a positive experience throughout your trademark journey. Her dedication to making the process clear, straightforward, and stress-free is something we truly value. We appreciate your recommendation and your kind words about Ginger's service. We'll be sure to share your feedback with her—she'll be thrilled to hear it. Thank you for choosing us and for trusting us with your trademark needs! - The Trademark Company
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Andre美国 · 8 reviews · Experienced 2026-05-07 ·
★★★★★
Madi is THE best!
Madi is so kind, patient, and incredible!!! She helped me, not only with my trademark, but helped me recognize FRAUD through scammers! She saved me thousands. I literally can’t thank her enough.
Reply from The Trademark Company2026-05-11
Andre,
Thank you so much for your incredible feedback! We’re thrilled to hear about your experience with Madi—she truly cares about our clients, and it’s great to know her patience and guidance made such a meaningful impact. We’re especially glad she was able to help you spot potential fraud and save you from a costly situation. We appreciate your trust and kind words more than you know! - The Trademark Company
Great and helpful was Andrew. This company facilitated everything that needed in one swoop!
Reply from The Trademark Company2026-05-08
Sigmond,
Trusting us to help you with your trademark means more than you know. Thank you for the shout out to Andrew and for the 5 stars! - The Trademark Company