Theunlockingcompany (theunlockingcompany.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Communication was clear, process was transparent and they did what they said they would, for the price I was quoted.
Thank you Carolyn, Providing honest expectations and reliable service is something we work hard to achieve with every order. Thank you for choosing The Unlocking Company. We truly appreciate your trust and your recommendation, and we're always here if you need assistance again in the future.
We're glad to hear you had a fast and positive experience. Our team works hard to provide reliable unlocks as quickly as possible while keeping our customers informed throughout the process. We truly appreciate your business and thank you for choosing The Unlocking Company. If you ever need assistance again, we're always here to help!
Super good service and fast. Highly recomend. This people are very amazing.
We're thrilled to hear you had a great experience and that your unlock was completed quickly. Our team works hard to provide fast, reliable service while making the process as smooth as possible for every customer. Your recommendation means a great deal to us. Thank you for trusting The Unlocking Company, and we truly appreciate your kind words. If you ever need our assistance again, we'll be happy to help!
Sadly I didn't have a great experience with this company. It looks like I was just unlucky. They weren't able to help me in the end; it went on for literally months, and they never gave my money back as promised, although I thought I was really patient about it. Shame.
Hello Maxine, We're sorry to hear you feel this way, as our records show we sent your Unlock code : 07958616, but never received confirmation of the result. Instead, we received refund requests before we had the opportunity to troubleshoot or verify whether there was an issue with the unlock process. To determine why an unlock was unsuccessful, we do need the exact message displayed on the phone after the code is entered. Without that information, we're unable to identify whether the issue is with the code itself or another factor affecting the device. If you could email us at, [email protected], we'd be happy to investigate this further. If the unlock code is found to be incorrect, we will either work to get your device successfully unlocked or provide a full refund in accordance with our policy. We genuinely want to resolve this for you and hope you'll give us the opportunity to help.
We're glad our team was able to resolve your unlocking request quickly and provide a smooth experience. We truly appreciate your support and hope to assist you again anytime you need a phone unlocked. Enjoy your unlocked device!
Simple and straightforward solution to my problem. Finally got this phone a friend had gifted me a few years ago unlocked and working on my network with my SIM. Not bad 😎👍
Thank you for taking the time to share your experience! We're glad we could help get your gifted phone unlocked and working on your network. There's nothing better than giving a device a second life instead of letting it sit unused. We appreciate your trust in us and hope you enjoy your newly unlocked phone!
I have read some of the negative reviews on this company and I totally disagree. I’m beyond happy with the service I have received with them. I think their pricing is more than fair and they ALWAYS I will repeat that ALWAYS have stayed in contact with me and explained every process as they were doing it. I have done business with them on multiple occasions and I have spread their name around and I know a few of my friends have definitely used them as well and have nothing but great things to say. So if your reading this ignore all the haters cause this company has done nothing but help me and if there has been any issues they always offer another option or they give you a refund. Everything is clearly written and explained on their website including the time range that it could possibly take if you do not read everything then that’s on you. I will always speak nothing but good words about their company because I have tried quite a few others and I always end up over paying and over half the time the services didn’t even work so I am so glad to have found them. Keep up the great work guys.
Thank you so much for your incredible review and for continuing to choose The Unlocking Company. Hearing from a repeat customer means a great deal to us because you've experienced our service over multiple orders. We strive to be transparent from the very beginning by setting clear expectations, providing regular updates, and offering solutions whenever possible. We're glad that commitment has made a positive difference for you. Your recommendations to your friends and your continued trust in our team are truly appreciated. Thank you again for your support, email [email protected] with any questions or inquiries. We look forward to helping you with any future unlocks
I was afraid I could be cheated, but I got from the e-mail with an explanation, they first approach to unlock the simlock, then they ask for the payment. It was so. And the phone is working. I recommend!
Thank you for sharing your experience! We're glad we could earn your trust and that the unlock worked successfully. Our goal is to be as transparent as possible, which is why we explain the process upfront and, whenever available, offer pay-after-success services. We truly appreciate your recommendation and thank you for choosing The Unlocking Company!
Awesome experience . Firstly I thought it’s a scam . But looking at the prompt response was obliged with the service . We can blindly follow these people have good knowledge and expertise .
We're thrilled we could earn your trust and provide a positive experience. We understand that online services can sometimes seem uncertain at first, so we work hard to communicate clearly and respond promptly every step of the way. We're glad our team's knowledge and expertise helped get your phone unlocked successfully. Thank you for your recommendation and for choosing The Unlocking Company!
You guys unlocked a 2024 Motorola razr for me it worked out great now I'm getting my new Motorola stylus 2025 unlocked by you guys I'm excited to get it unlocked so I can use it any network I want to save me a lot of money cuz I have free phone service that's why I unlock my phone is this where I can switch carriers as well thank you again as always you guys do a great job hopefully here an email soon about my new unlock code from my Motorola stylus 2025 thank you guys
Thank you so much for your continued trust and support! We're thrilled to hear your 2024 Motorola Razr unlocked successfully and that you've chosen us again for your new Motorola Moto G Stylus 2025. We appreciate your loyalty and are excited to help get your new phone unlocked so you can use it on the carrier of your choice and continue saving money. We'll keep working on your order and hope to have good news for you soon. Thank you again for being a repeat customer. We truly appreciate your business!
Avoid this service.... It is not a company.. One person working in the garage... He just keep your money and do nothing.. just bla bla bla emails.. First tells you.. 72 hrs.. then He says no.. now you have to wait 45 days to get your refund because your He can't unlock it... Don't waste your time...
***Looking to get a device unlocked? Let us check before you order. Email [email protected] with your make, model, locked carrier and imei. We are always happy to check to see if your phone can be unlocked at no cost*** Hi Jose, We're sorry to read your review, but we're unable to locate any order under the name Jose Navarte. This is now your **third review within the past week**, and despite our previous requests, we still have not received any additional information that would allow us to identify your order. If you are a customer, we'd genuinely like to help. Please email us at [email protected] with your order number, IMEI, or the email address used to place the order so we can investigate your case and provide assistance. At this time, because we cannot verify that an order exists under the information you've provided, we're unable to comment on the specific claims in your review. We remain committed to helping any legitimate customer and welcome the opportunity to resolve any concerns once we're able to locate the order. We look forward to hearing from you.
Absolutly amazing work.. I just fallowed instructions and it took no longer then 15min... im so happy. Thank YOU... best unlocking service ever... everywhere else charged me 170+.. TheUnlockingCompany an amazing price of 75$ wow thank you for your amazing services.
Thank you so much Marcum. We do our best to make sure the process Is quick and straightforward. Having you device successfully unlocked in about 15 minutes by simply following the instructions is exactly what we want to hear! We always are trying to offer the best price for highest success and is unfortunate our competitors were unable to succeed. Our goal is to make professional phone unlocking both reliable and affordable while providing clear guidance every step of the way. We truly appreciate your trust and recommendation in The UnlockingCompany. We're always here if you need us in the future. Enjoy your unlocked phone!
Well I just have to say thank you to the unlocking company and all the staff for doing a awesome job trying to unlock my iPhone for over six months now and one interaction with this company boom 💥 done in less than a week if only I knew about them earlier
Happy we could helpsuccessfully unlock your iPhone after you'd been trying for more than six months elsewhere. We know how frustrating that kind of wait can be, so it's incredibly rewarding to hear that our team was able to find a solution in less than a week. Your kind words about our staff mean a great deal to us. We truly appreciate your trust in The Unlocking Company and are grateful you gave us the opportunity to help. Enjoy your unlocked iPhone, and if you ever need assistance again, we'll be here for you!
Worked on the first attempt. Less than 24 hours to get the unlock code. Very competitive prices.
We're delighted to hear your unlock code worked on the first attempt and that you received it in less than 24 hours. It's also great to know you found our pricing competitive. We truly appreciate your trust in The Unlocking Company and your kind feedback. If you ever need assistance unlocking another device in the future, we'll be happy to help. Thank you again for your support!
Swift and helpful, 100% recommended
Your recommendation means a great deal to our team and motivates us to continue providing fast, reliable service to every customer. Thank you for choosing The Unlocking Company. We truly appreciate your support and look forward to assisting you again in the future!
I followed instruction and my phone was unlocked successfully. Thanks TUC for quality and true service.
Happy to help David, please do not hesitate to contact us via email if you need anything else
***The Unlocking Company is always happy to check your device before you order by simply emailing [email protected] with your make, model, locked carrier and imei. We do that at no charge because we want you to have all the options before you order**** Hello Jessica we have provided reciepts and screenshots of the refund from 2025 and you ordered again a few days ago which was also refunded as the result was the same as last year for the same imei
paid to unlock phone sometime in 2023 but did not have it, followed up on 09/24/2023 and said they had one but did not give it, paid again in 05/2026 to have it unlocked. As a reply from your feedback, your reply for the unlock code that did not work you had stated: "I'm sorry it didn't work out this time around, but again WE WILL CONTACT YOU THE INSTANT your unlock becomes available with the FREE unlock as well Have a fantastic rest of your day!" I reached out again and you stated you had the unlock code but you kept silent and did not give it me. update as of 07/02/2026: Merchant followed up with me and fixed the issue and issued a refund of the last transaction. thanks
*** email [email protected] with your make, model, locked carrier and imei so we can check if your device can be unlocked before you make a purchase!*** Thank you for your continued support. Lets Keep this 3 out of 3 succesful unlock streak going with the only unsuccessful one back in 2023 being successful last month! To break down the time line for future customer. We were able to unlock 2 if the 3 unlock orders back in 2023 and providef a refund back in 2023 for the order we could not unlock. We then recieved your order in may and had it unlocked in under 24 hours. We will contine to be here to help with your unlocking needs Email [email protected] and we would be happy to help in regards to the unlock provided from a 2023 order we refunded already as well as be here when you are ready to order another device.
They are trustworthy and worth checking into if you are in need of their services, communication is good always kept me informed. I appreciate you guys and look forward to my next purchase.
Happy we could help Estefan, if you need anything else please let us know!
Happy to help Missael. We're delighted to hear that you had a great experience with our service. Our team works hard to provide reliable unlock solutions, clear communication, and the best possible customer support throughout the process. We truly appreciate your business and your trust in The Unlocking Company. Thank you for choosing us, and please don't hesitate to reach out if we can assist you again in the future.
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