Unlock code worked great
The unlock code provide worked immediately. I'm grateful for the service and quick response.
Theunlockingcompany (theunlockingcompany.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The unlock code provide worked immediately. I'm grateful for the service and quick response.
They took my money with the promise to unlock, they couldn't unlock. They gave me lip service for 45 business day, claiming all kinds of FINE PRINT begging allow them to complete the process. 45 business days came and went NO REFUND - NO UNBLOCKED phone. Then they admitted they couldn't do the job and for me to provide the LAST 4 of the card used in order for them to process REFUND... guess what DEAD SILENCE they DO NOT ANSWER CALLS - RESPOND TO EMAILS. PURE SCAM !!!!!
***Looking to get a device unlocked? Let us check before you order. Email [email protected] with your make, model, locked carrier and imei. We are always happy to check to see if your phone is blocked, blacklisted or if it can be unlocked at no cost*** Hello Freddy, We're sorry you're frustrated, but we'd like to clarify a few points for transparency. We have responded to every message we've received from you. **Nine days ago**, we emailed you requesting confirmation of the **last four digits of the payment card** to ensure your refund would be processed to the correct account and account was not closed. We did not receive a response. After receiving your latest message 2 hours, we resent that request again minutes after receiving the email. We also sent another follow-up approximately 10 minutes ago after being notified of this review. Please email [email protected] so we can verify the payment information and complete your refund. We'd also like to clarify that blocked devices are not eligible for refunds under our Refund Policy. Despite that, we chose to make an exception and offer you a full refund as a gesture of goodwill, even though your order fell outside of our standard policy. We were simply waiting for your confirmation to ensure the refund was sent to the correct account. Our goal remains to resolve this matter as quickly as possible, and we're ready to complete your refund as soon as we receive your response.
The price is right and they are very professional. Always keep you up to date with the process.
We're delighted to hear that you found our pricing fair and our team professional. We believe that clear communication is just as important as providing a successful unlock. Thank you for choosing The Unlocking Company
They did exactly what they said they would do. Im an extremely satisfied customer.
We're thrilled to hear that we delivered exactly what we promised and that you're an extremely satisfied customer. That's exactly the experience we strive to provide with every order. Your trust and support mean a great deal to our team. Thank you for choosing The Unlocking Company, and we look forward to helping you again whenever you need another device unlocked!
I switched from T-Mobile to AT&T and T-Mobile locked half my phones. Had no options other than buying new. Found TUC and they were able to get all 3 devices unlocked for me to use on AT&T, all in one day. Great customer service and very quick turn around time.
We're delighted we could help get all three of your devices unlocked so you could make the switch from T-Mobile to AT&T without having to purchase new phones. We know how frustrating unexpected carrier locks can be, so it's great to hear we were able to provide a quick solution and have everything completed in just one day. We truly appreciate your trust in The Unlocking Company and are grateful you chose us to help with your devices. If you ever need us again, we'll be here to help!
No other website was able to unlock my S24 ultra from spectrum, but these guys did it. Very easy instructions and pain free.
We're thrilled to hear we were able to unlock your Samsung Galaxy S24 Ultra from Spectrum when other services couldn't. Our goal is to provide reliable solutions and make the process as simple as possible Thank you for trusting The Unlocking Company with your device. We truly appreciate your support and look forward to helping you again whenever you need another phone unlocked!
Submitted order 4 days ago called,emailed and texted support still no response! SCAM SITE!!!
***Want us to check your phone before you order? Simply email [email protected] with your device make, model, locked carrier, and IMEI. We'll review your options and provide honest feedback before you spend a dime.*** We're sorry to hear you feel this way. After reviewing our records, we were unable to locate an order under the name "ZoYerkiee." We've requested additional information through the TrustPilot platform and encourage you to email [email protected] with your order number, and the email address used to place the order so we can locate your order, review the information on the order sheet, and cross-reference it with our records. We also noticed your review mentions that you've called, emailed, texted, and contacted support without a response. We take great pride in responding to every text message, WhatsApp message, phone call, voicemail, and email received during our business hours. If we've somehow missed a communication from you, we'd genuinely like the opportunity to investigate and correct that. Based on the timeline in your review, your order was placed 4 days ago, which means it is still within the normal processing period for many of our services. While the average estimated timeframe for many unlocks is 1–72 hours, some devices and carriers require additional processing time depending on the unlocking method available. Please contact us at [email protected] with your order details so we can investigate this immediately and provide you with a detailed update. We look forward to resolving this with you.
Happy with my service
If you need anything please do not hesitate to contact [email protected] and we can check to see what we can do before any future payment
You maintained communication and delivered the code within the estimated timeframe given.
We're glad to hear that we kept you informed throughout the process and delivered your unlock code within the estimated timeframe. Clear communication and setting realistic expectations are important to us, and we're happy that your experience reflected that. Thank you for choosing The Unlocking Company.
It was possible to unlock the phone quickly and efficiently Samsung s23 ultra. THANKS.
We're delighted to hear that we were able to unlock your Samsung S23 Ultra quickly and efficiently. Our team works hard to provide a smooth, reliable experience, so it's great to know everything went as planned. Thank you for choosing The Unlocking Company and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again whenever you need us.
I've tried several unlocking companies over the years, but I always end up coming back to The Unlocking Company. What I like is that they're actually providing an unlocking service rather than just telling you whether your phone is eligible. Sometimes I've chosen a premium service for a higher chance of success, and they've always been upfront about the cost and expectations. On the occasions when an unlock wasn't possible, they honored their refund policy. They've been consistent, helpful, and easy to work with every time. That's why they've earned my repeat business.
Thank you so much for your continued trust and support! It truly means a lot to hear from a returning customer who has experience with other unlocking services. We're glad you've found value in the way we approach each order, working to actually unlock devices whenever possible, being transparent about the available options, and setting clear expectations from the start. We stand by our word and show that in our consistency and our commitment to honoring our refund policy when an unlock isn't possible. Thank you for choosing The Unlocking Company time and time again. We sincerely appreciate your loyalty and look forward to helping you with many more devices in the future!
I needed my phone unlocked before leaving on an international trip the next day, so I was really stressed. I placed my order and, to my surprise, received my unlock the very same day. The instructions were simple, everything worked perfectly on the first attempt, and I was able to leave for my trip without worrying about my phone. I couldn't have asked for a better experience.
Thank you Matei, we know how stressful it can be when you're traveling and relying on your phone, so it's great to hear everything was completed the same day and worked perfectly on the first attempt. We truly appreciate your support and hope you have an amazing trip. If you ever need another device unlocked in the future, we'll be happy to help!
I had no idea my phone required an extra step to complete the unlock, and honestly I was pretty intimidated. Thankfully, their support team walked me through everything patiently and explained each step in a way that was easy to understand. They were knowledgeable, professional, and never made me feel rushed. The phone unlocked successfully, and I couldn't have done it without their help. Excellent customer service!
Hello Tim, every phone and carrier can be a little different, so we're glad our team was able to guide you through the additional steps and make the process feel much less overwhelming. We know that technical instructions can sometimes seem intimidating, and taking the time to help our customers is something we take price in. If you ever need assistance again, we're only an email away!
My unlock took a little longer than the estimated 72 hours, so I was definitely getting anxious. That said, their support team kept me updated along the way and answered every question I had. In the end, the unlock was successful and worked exactly as promised. While I wish it had been faster, I'd rather wait a little longer for a legitimate unlock than get false promises elsewhere. Overall, I'm very happy with the outcome.
We completely understand that waiting longer than expected can be frustrating, and we appreciate the patience you showed throughout the process. While many unlocks are completed within the average timeframe, some require additional time depending on the carrier and unlocking method available. We're glad our team was able to keep you informed along the way and, most importantly, that your phone was successfully unlocked in the end. We truly appreciate your trust and are always here if you need us again in the future.
I'll admit that some of the negative reviews made me hesitate before ordering. Instead of guessing, I emailed them first with my phone's information. They explained exactly what my options were before I spent any money. My phone ended up needing a premium service, but they told me that upfront, and once I decided to move forward, the unlock was completed quickly and worked on the first try. I really appreciated the honesty and transparency throughout the process.
Happy to help Clement. We completely understand being cautious, and we're glad you reached out before placing your order. We believe every customer should know their options upfront, which is why we're always happy to review a device and explain the available services before any purchase is made. . Thank you for trusting The Unlocking Company. We're always here if you need us again in the future!
5 stars all day! I needed my phone unlocked and The Unlocking Company made it ridiculously easy. The process was fast, the price was the cheapest I found anywhere, and most importantly, it worked perfectly the first time. What really impressed me was the customer service. They kept me updated and were super helpful when I had a question. No runaround, no hidden fees. Fast, cheap, effective, and great customer service - just like they promise. I won't go anywhere else.
We're thrilled that your phone was unlocked quickly, worked perfectly the first time, and that you found our pricing competitive. Keeping our customers informed, answering questions promptly, and being transparent throughout the process are things we take great pride in. Your support and loyalty mean a lot to our entire team. Thank you for choosing The Unlocking Company, and we look forward to helping you with any future unlocks!
While looking for a trusted cellphone unlocking company I stopped by due their good reviews, so I've pulled trigger and gave my device info, it took a couple days and they provided me the working unlock code as promised, I will definitely recommend this honest company to anyone looking for said cell unlocking service.
Hello Jose, It really means a lot that you chose The Unlocking Company after reading reviews from other customers. We're even happier that we were able to get your phone unlocked and that everything worked as promised. We know waiting a couple of days can feel like a long time when you're eager to use your phone, so we're glad the result was worth it. Your kind words about our honesty and your willingness to recommend us truly mean a lot to our small team. Thank you again for putting your trust in us.
Our team works hard to provide reliable service as quickly as possible, and it's great to know we delivered a positive experience. Thank you for choosing The Unlocking Company. We truly appreciate your support and look forward to helping you again whenever you need us!
Used this service at least 5x in the past few years. Affordable, fast, friendly, accurate and easy. Love this service that has breathed new life into phones most people would have to just throw away and replace. I’m a forever customer!!!! Thank you
Thank you so much for being such a loyal customer! It truly means a lot to hear that you've trusted us at least five times over the past few years. Knowing we've helped give new life to your phones instead of having to replace them is exactly why we love what we do. Affordability, speed, accuracy, and customer service is what we strive for on every order. Hearing that you're a "forever customer" is the highest compliment we could receive. Thank you again for your continued trust and support. We look forward to helping you with many more devices in the future!
I need my phone unlocked and they made it happen with ease. I will definitely be recommending them to everyone I know.
Thank you Keith, Providing a smooth, reliable experience is exactly what we strive for. Your recommendation means a great deal to our team. Thank you for trusting The Unlocking Company, and we look forward to helping you, your friends, and your family whenever you need us in the future!
62 reviews matching