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Money & Insurance

Thimble

108 reviews

4.2108 reviews
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About Thimble

Data updated
Website
thimble.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
89% (17/19)
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Is Thimble legit?

Thimble (thimble.com) has a 4.2 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 89% of negative reviews; 107 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Marc S. · 1 review · Verified · Experienced 2026-08-05 ·

Easy and affordable

Easy and affordable. SO happy I found thimble!

C
Check Engine etc · 3 reviews · Experienced 2026-02-26 ·

Very reasonable company AAA+++

S
Stilettos on Steel · 2 reviews · Verified · Experienced 2026-05-14 ·

We needed insurance for some work my…

We needed insurance for some work my husband did as an independent contractor. The process was quick and easy. Time is valuable so that’s appreciated.

Reply from Thimble2026-07-17

We’re so glad to know we could help!

C
Claudia · 1 review · Verified · Experienced 2026-06-16 ·

Easy

Easy - start to finish in 5 mins

Reply from Thimble2026-07-17

We’re always happy to be there for our small business owners!

J
Jeffrey Wilson · 1 review · Verified · Experienced 2026-05-01 ·

Provided what I needed when I needed it.

Quick and on time service.

Reply from Thimble2026-07-17

We’ve got your back!

S
Shayan Saghari · 3 reviews · Verified · Experienced 2026-03-15 ·

Fast & easy to use

I heard about Thimble through Growth Cleaning. Fast and easy to use. Highly recommend.

Reply from Thimble2026-06-26

We’re always happy to be there for our small business owners!

C
Cari Wilton · 1 review · Verified · Experienced 2026-04-24 ·

Just what I needed

Just what I needed. Easy to use. Very reasonable rate.

Reply from Thimble2026-06-26

We’re so glad to know we could help, Cari!

K
Kathy Gomez · 1 review · Verified · Experienced 2026-05-07 ·

I buy a insurance general liability and…

I buy a insurance general liability and pay supposedly for one month and results only for one day it’s is a scam I try to communicate but they only answer by chat

Reply from Thimble2026-06-11

Hello Kathy, thank you for the feedback. We’d be happy to review with you, please reach out to us at [email protected] to connect with our support team!

A
AnybodyHome · 24 reviews · Experienced 2026-06-11 ·

They now charge a $100 fee every year…

They now charge a $100 fee every year at renewal. Utterly disappointed.

Reply from Thimble2026-06-11

We’d be happy to review with you, please reach out to us at [email protected] to connect with our support team!

F
Felecia Bryant · 2 reviews · Verified · Experienced 2026-04-17 ·

I am so greatly appreciate to the…

I am so greatly appreciate to the customer service I said I will do an update and it come sooner than I expected after reaching out to support I was contacted and everything was handled I will be ordering lots of thing since I know this website it legit excellent customer service just minor mishap I appreciate speedy response within a hour Thanks

Reply from Thimble2026-06-11

We’re so happy to know we could help. We’re all rooting for you!

K
Kevin Alcorn · 1 review · Verified · Experienced 2026-05-04 ·

Affordable

Easy, affordable and right categories

Reply from Thimble2026-06-05

We’re always happy to be there for our small business owners!

T
Tennessee Psychiatric Assoc · 2 reviews · Verified · Experienced 2026-05-16 ·

Terrible Customer Service when the Policy Time was listed incorrectly

You could start by reading your emails and you would know what you did. The service was utterly terrible. No one would respond for days, then when they did, they gave instructions that sounded like they are working off an old version of the platform, noting that I could make the simple change myself when there was no way to make the change on the policy.

Reply from Thimble2026-06-05

Hi Michelle, we’re sorry to hear about your experience with us. We want to take a look and see what we can do to help. Please email us at [email protected] and a member of our team will be happy to help.

M
Michelle Cochran M.D. · 1 review · Experienced 2026-05-15 ·

Stay away

Stay away, use an old -fashioned insurance company that might cost you a bit more, but where physical people are involved in the policy producing. They have automated everything and while I expect most of the time, everything goes well; when it goes bad, it goes really bad. Despite asking for assistance, and involving my on the ground agent, the Thimble policy never would show the correct time of the event. I asked for over a week prior for someone to fix it and they would email instructions like I didn't know how to use a computer. Their fix was not an option, there was no such link to change the time of the event. Thank goodness we didn't have a claim, that would have been a nightmare trying to navigate their automation. Somethings, particularly insurance, are better when there is a person involved.

Reply from Thimble2026-06-05

Hi Michelle, we’re sorry to hear about your experience with us. We want to take a look and see what we can do to help. Please email us at [email protected] and a member of our team will be happy to help.

A
Annette Burgess · 1 review · Verified · Experienced 2026-04-02 ·

Production insurance that won't mess with your budget

The ease of using Thimble and the bang for my buck! I would definitely use them again.

Reply from Thimble2026-06-05

We’ve got your back, Annette!

B
Bug Dog · 1 review · Verified · Experienced 2026-03-16 ·

Simple.

Simple. Quick. Understandable. Affordable. Served its purpose. ...perfect!

Reply from Thimble2026-05-21

We’re so glad to know we could help!

L
Lawrence Grant · 1 review · Verified · Experienced 2026-05-12 ·

Singe-Event Coverage is awsome

Many competitors don’t offer true one‑day event coverage, and that was the number‑one feature I needed when searching for liability protection for my business.

Reply from Thimble2026-05-21

We’re always happy to be there for our small business owners!

K
Kassy · 5 reviews · Verified · Experienced 2026-05-07 ·

Quick and easy insurance for small…

Quick and easy insurance for small businesses, it's so convenient to be able to purchase one event at a time.

Reply from Thimble2026-05-21

We’re always happy to be there for our small business owners!

L
Linda Vang · 1 review · Verified · Experienced 2026-05-15 ·

Love the reminders about my time slots…

Love the reminders about my time slots of insured time. Very customizable and easy to obtain quotes!

Reply from Thimble2026-05-21

We’ve got your back, Linda!

S
Sharon Delahoussaye · 1 review · Verified · Experienced 2026-03-06 ·

Affordable

Affordable, legit policy. Easy to get coverage you need

Reply from Thimble2026-05-21

We’re always happy to be there for our small business owners!

K
Kisoon Lee · 1 review · Verified · Experienced 2026-05-02 ·

Easy approval process in short notice

Easy approval process in short notice. Thanks!

Reply from Thimble2026-05-21

We’re always happy to be there for our small business owners!