Thinkware (thinkware.com.sg) has a 1.0 out of 5 rating on OK.one, based on 2 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
No customer care at all at Thinkware . A Dash Cam that has 24 months warranty on it and only 10 months in and it stops working. They asked me to return it to them AT MY COST!! They did not want to know about exchange or refund just said send it back for testing. The poorest service anyone could receive!!!! They are not all bothered so I will NEVER BUY FROM THINKWARE AGAIN. TWO Dash cams in 18 months and both failed but no customer care from THINKWARE
You might be wise to re-think that move. The products may be OK if you don't have an issue occur but be advised Thinkware will wash their hands of any responsibility if you have a problem. I purchased a Thinkware M1 system witch experienced a internal fogging of the camera lens so i first reported it to the dealer i purchased it from and they put me onto Thinkware who then refused to assist as they said it was out of warranty, 12months & 5 days since original purchase. I questioned this refusal only to receive a response that the dealer i bought it through was not a authorised dealer thus no warranty. So be aware Thinkware will likely not support their product or you if you purchase a Thinkware product. My View from a very disappointed purchaser.
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