Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We take pride in quality and that every logo is embroidered on site in Jordan, Minnesota. We offer free embroidery, free logo set-up, no minimum orders, quantity discounts for orders that are over $500 and no minimum orders. If you have any questions please call our friendly customer service experts and reach a live person immediately at 800-347-1612.
Is Thread Logic legit?
Thread Logic (threadlogic.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless ordering process, the helpful communication, and the exceptional quality of the custom embroidery on all apparel. People highlight that the team ensures every detail is correct before production, resulting in professional and impressive final products.
Some reviewers were not happy with certain product details, specifically mentioning scratchy inner fabrics or sizing guides that did not match the actual shirts. A few customers also noted minor issues such as unlisted available sizes, logos being slightly off center, or clothing looking less appealing when worn unzipped.
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Great people to work with. They provided proofs, helped finalize my order, and delivered a quality product on time. They are a great source of logo gear for a small business that only needs small quantities. I'll be ordering from them again.
I asked for a slight change to the colors in the embroidery and they replied right away and made the logo perfect. Shirts arrived on time and are great quality, getting lots of compliments!
Excellent quality, great to work with, super pleased with product!
Excellent quality- good that you offer Carhart as a quality cap and excellent stitching/embroidery of the design we sent in. Customer Service was responsive, quick turn around to pull order together and then shipped as promised. We would order again for sure! Thank you so much. The only constructive point I would add is that it would be nice to actually see the proof of the design superimposed on an image of the actual hat, as it was a leap of faith on our part that the scale would be correct.....but it was in the end and everyone loves them!
The customer experience was great and the turnaround time was good. I wish there would have been more information about the sizing of my jacket, as I would have purchased a different one. Still happy overall.
ordered fleece jackets for my employees. the team at thread logic did a great job of designing the product and making sure my logo looked as good as possible. highly recommend!
Great experience from start to finish. The backpacks are excellent quality with durable materials and strong stitching, and our logo came out sharp and professional. Everything arrived on time and exactly as expected. Very happy with the purchase and would definitely recommend!
I rarely leave reviews.
Everything from the kindness and efficiency of the order team to the creation and delivery was a real partnership. Incredibly appreciative and I will return for more business. Thank you!
Thread Logic is the best around when it comes to embroidered clothing! The team is great and they produce and ship items very quickly! Customer service is super helpful and very thorough.
These products are as displayed; they are quality products at a reasonable price. They were good about following up with me and delivering as promised. Pretty quick turnaround as well.
The customer service was excellent. They offered helpful feedback on how our logo would look on different colored items, and made the ordering process easy and efficient.
We ordered three custom logo, Peter Millar items. Couldn’t be happier; they did a great job. They were easy to communicate with, and the delivery came on time!
We worked with Thread Logic for branded, customized vests, and had a great experience. Their website offers an excellent selection of apparel options, making it easy to find exactly what we were looking for.
The customer service team has been incredible — very helpful, offering great advice when needed, and especially responsive throughout the process. I would say it was the best price-to-quality ratio we could find. While the embroidery turnaround time was slightly longer than some other companies online, I would still choose their team again for the overall service and experience.
We had a small issue with the embroidery on one jacket, and they immediately shipped a replacement free of charge.
10/10 — would highly recommend, and I hope to work with them again in the future.