Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We take pride in quality and that every logo is embroidered on site in Jordan, Minnesota. We offer free embroidery, free logo set-up, no minimum orders, quantity discounts for orders that are over $500 and no minimum orders. If you have any questions please call our friendly customer service experts and reach a live person immediately at 800-347-1612.
Thread Logic (threadlogic.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless ordering process, the helpful communication, and the exceptional quality of the custom embroidery on all apparel. People highlight that the team ensures every detail is correct before production, resulting in professional and impressive final products. Some reviewers were not happy with certain product details, specifically mentioning scratchy inner fabrics or sizing guides that did not match the actual shirts. A few customers also noted minor issues such as unlisted available sizes, logos being slightly off center, or clothing looking less appealing when worn unzipped.
Auto-generated from all reviews of this business. For reference only.Good product, quick turnaround, and communication with us.
Thank you! It means a lot to us to know you are happy with the product, the turnaround and the communication. We work hard every day to make those great. We truly appreciate your recommendation and look forward to working with you again!” Sarah, Customer Service Manager
Products were excellent quality in material and embroidery!
Kimberly, thank you for recognizing our effort. We work very hard to make sure everything we do revolves around quality. We look forward to creating more quality products for you. Sarah, Customer Service Manager
This was a great process, and the results were terrific. It’s my first run of branded merchandise for my new business. Online ordering was simple. Once they confirmed my order I received a sample of the embroidered logo. They accepted changes readily. My merchandise was received earlier than the initial delivery date, and everything was perfect.
John, thank you for taking the time to respond. Many of our everyday goals, simple ordering, proofs of your logo, fast turnaround, are reflected in your comments. That makes us very happy. Good luck in your new venture! Cheers. Sarah, Customer Service Manager
We had a great experience working with Thread Logic for our company’s branded clothing. Their team was responsive, collaborative, and communicative throughout the entire process, which made everything easy from start to finish. The finished products turned out great, and shipping was incredibly fast. We’re very pleased with both the quality of the apparel and the service we received. We would absolutely work with Thread Logic again and highly recommend them to other businesses looking for quality branded apparel and dependable service.
Danny, WOW, thank you for the recommendation in this review. You touched on many of our service goals including responsive, collaborative and communicative. Best of all, that the finished product turned out great. We look forward to doing the same on your next order. Thanks again. Sarah, Customer Service Manager
Not great that they didn’t show all the available sizes. XS exists per request, but it wasn’t shown on the website by default
KK, we are sorry you did not find the size you were looking for in a specific product. Sometimes we don't show all of the sizes available for reasons I won't go into here. We are glad you reached out and found what you needed. We hope we can work with you again. Thanks! Sarah, Customer Service Manager
Everything we order always comes out great!
Ashley, thank you for taking the time to respond. It seems you have ordered from us before and we have consistently met your standards. We look forward to your next order and meeting "great" again. Thank you for your continued business. Sarah, Customer Service Manager
Kevin, we are so glad you provided some feedback. We have worked really hard on our process and appreciate that you have noticed it. We look forward to helping you with your custom logo embroidered product again soon. Best, Sarah, Customer Service Manager
Kim, we so appreciate your feedback. For us, expertly crafted means excellent customer service. So glad you agree. We look forward to your next order. Thanks again, Sarah, Customer Service Manager
Great communication, quick responses, great customer service
Kay, we so appreciate your feedback. For us, expertly crafted means great customer service. We look forward to your next order. Thanks again, Sarah, Customer Service Manager
Great communication and fabulous quality!
Savannah, we so appreciate you taking time for this review. For us, expertly crafted means great communication and quality. We look forward to helping you again soon. Thanks again, Sarah, Customer Service Manager
Amazing experience working with ThreadLogic. From conception design to delivery everything was a great experiance!
Micheal, we so appreciate your review. We work really hard to expertly craft everything from concept to delivery. I am so glad you had a seamless experience and look forward to your next logo embroidery project. Thanks again! Sarah, Customer Service Manager
Great customer service and fair pricing on their products. Will certainly do business with this company again!
Rey, thanks for taking the time to share this. We pride ourselves on expertly crafting the great customer service you mentioned. We look forward to your next logo embroidered project. Thanks again! Sarah, Customer Service Manager
Great product, great customer support!
Don, thank you for the great feedback. Being an expert in logo apparel includes having great product and customer support. We look forward to helping you again! Thanks again! Sarah, Customer Service Manager
The team was super helpful in working with us to make changes under our deadline. Thank you!
Crystal, thank you for taking the time to share your experience. Working under deadlines for logo apparel something we love as a challenge. Please let us know the next time a deadline comes up. Thanks again. Sarah, Customer Service Manager
Wonderful customer service. First rate results. 5 star quality!
Charles, thank you for taking the time to share. The 5 star quality you mentioned does not always come easily. It means a lot to us that you mentioned it. We look forward to outfitting your team again. Thanks! Sarah, Customer Service Manager
Communication was great, I was allowed to mix and match different brands of polo shirts using the same logo with no issue, and my team was happy to have their choice in shirt at different price points.
Michael, thank you for the great review. We believe that giving your team choices in the shirts they get will mean they will wear them proudly. We look forward to serving you again. Cheers, Sarah, Customer Service Manager
We've been using Thread Logic for about 4 years and they have become our go-to vendor for branded apparel and gear. Our orders are always accurate, the apparel is quality, and customer service is great!
NP, thank for the fantastic feedback and repeat business. Nothing makes us happier than to be your go-to vendor for branded apparel. We look forward to being the same for years to come. Thanks again, Sarah, Customer Service Manager
They did a great job. The image I uploaded wasn't going to print right. They took the time to make a few tweaks and ask which one I like and if I want to proceed. A few emails back and forth, we came up with an even better looking design! Thanks for all your hard work. Selection of items was pretty amazing also.
Roy, wow, thanks for the review. Your words about getting the design right incapsulate for us the idea of being expertly crafted. Let us know when you are ready to order again. Thanks again, Sarah, Customer Service Manager
You ger to talk to real people, not AI. Staff is very knowledgeable. Gave us great suggestions on colors
Paul, we so appreciate your feedback. Expertly crafted means working with real people. Please let us know when you are in need to logo apparel again. Thanks again, Sarah, Customer Service Manager
Great service. Wonderful communication. Really fast receipt of our products. Loved working with Thread Logic, 1000% strongly recommend.
Olivia, so appreciate your great words. For us, expertly crafted means great service, communication fast turnaround. We look forward to your next order. Thanks again, Sarah, Customer Service Manager
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