great lock
great light weight lock, that looks interesting
Reply from TIGR Lock2025-01-28
Thank you for your review and we appreciate your business.
About TIGR Lock
Data updated- Website
- tigrlock.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 100% (7/7)
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Is TIGR Lock legit?
TIGR Lock (tigrlock.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
perfect perfect
Reply from TIGR Lock2025-01-28
Thank you so much for your review. We appreciate your business.
I’ve tried initiating a return but…
I’ve tried initiating a return but getting no reply.
Reply from TIGR Lock2025-01-28
As per our emails to you, we apologize for the delayed response caused by some operational changes we were making. You were fully reimbursed for your return including shipping both ways. Please consider us again in the future.
The TiGr lock is great- I hope they can…
The TiGr lock is great- I hope they can make better brackets though.
Reply from TIGR Lock2025-01-28
Thank you for your positive review. Your feedback is valuable to us. We are always striving to improve our products. Thanks again.
It took some time but arrived…
It took some time but arrived eventually.
locks order
Ordered the locks, sent a mail giving the lock number, and received the locks with a random number. It's a pale copy of the original titanium lock, a flimsy thin steel item. A pity as the original was a favourite among the family.
Reply from TIGR Lock2025-01-11
Thank you for being a TiGr Lock customer over the years. We want to address your issue and make sure you get the products and service you desire. The emails we have sent you offering to address your issues have not been responded to yet. Please respond so we can help. The hardened high carbon steel TiGr BLUE shackles that you reference are stronger, lighter, easier to use and less expensive than the old Ti shackles. May you see the benefits of the new locks and serve you well.
Excellent and fast support
I needed a key replacement, but I had lost the key number, but they find it immediately.
Tigr Locks Rock
John is a delightfully generous person, he goes above and beyond for the company. The response time was quick and fluid. Delivery was swift and hassle free. Love the product and appreciate the great service. Thank you!
Very lightweight.
Love this new lock
Love this new lock. More flexible; perfect size and shape.
Using for about 1 month
Using for about 1 month. Seems a lot of thought went into design: because it’s bendable it’s more versatile than u-locks; it’s fun to open locking mechanism (though I worry that it may be starting to stick a little, and if so, I may need to contact customer service); it shouldn’t matter really but lock itself is pretty; and it’s so light!!
Reply from TIGR Lock2024-11-08
Thanks! We hope it serves you very well for a very long time. A shot of WD-40 from time-to-time and/or as needed helps keep the mechanism functioning smoothly. Sounds like yours might need a shot now. Please send a note to [email protected] if you have any questions.
Great product
Great product, lightweight, easy to use and strong.
Five years TiGr experience
Five years TiGr experience I just returned from the Brompton shop in Berlin - where the new G-line was presented. Had my bike in front of the shop, locked with my TiGr Blue Steel - and it felt that this lock was the 2nd biggest attraction for the folks there. Even the shop owner came out and wanted to know all details about the lock. Still, after five years, I am very pleased about the quality of the locks and how it seems to be "unattractive" for thieves in Berlin.
Reply from TIGR Lock2024-09-23
Thank you! We hope the locks serve you very well for a very long time.
Excellent lock
Excellent Customer Service
Excellent Customer Service I was able to order additional keys more than 2 years since I purchased the TiGr lock. The process was trivial and the keys arrived a week later
lightweight
lightweight, sturdy
Super customer service!!!
A well designed lightweight lock with…
A well designed lightweight lock with great security. What’s not to like!
Great locks
Great locks! Our family has 4. Light and easy to use. We all have the same same key, so we can rescue each other if one of us forgets their key.
Reply from TIGR Lock2024-09-03
Thank you! We hope the locks serve you and yours very well for a very long time.