Timberlane, Inc. (timberlane.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Scott Reed · 2 reviews · Experienced 2023-08-19 ·
★★★★★
Jim VanCamp (Cornerstone Custom Shutter Installation) + Timberlane
Working with Jim VanCamp (Cornerstone Custom Shutter Installation) to install 7 pairs of Timberlane Endurian shutters on my 1810 Bucks County stone house was fantastic - Jim is exceptionally knowledgable, efficient, honest, communicative and easy to work with. I'm grateful that he took the time to explain the process, what accessories would be historically accurate, and then got the job done swiftly.
I have been excited about this project for quite some time and am grateful for such a positive result - they look absolutely fantastic. 100% would recommend and will absolutely use again for future projects.
Jim VanCamp just finished installing our shutters. Jim went above and beyond to ensure that the shutters were placed correctly, and the shutters look fantastic. He did a fantastic job and is highly professional.
Purchased and Installed shutters 5 years ago on my house and the hardware that was sold to me with the shutters is severely failing. All rusted and protective paint/coating is peeling off etc. Was very surprised and reached out directly to see if anything could be done as they seem to be defective. One would assume hardware would last longer than five years. 11 pairs of shutters and all hardware is failing the same way. After reaching out I received a simple and short response of "sorry but we have a 1 year warranty on our hardware. For this reason there is nothing we can do". Rather dissapointing to say the least, so I thought I would share my experience, since replacing the hardware on my house is not going to be quite as simple as the generic response I received.
My response to your reply below:
Before you made this response you tried to claim through TrustPilot that I was not a true customer and that I did not have an authentic experience with your company. After providing a receipt and e-mail correspondence that matched my statement in my review, my posted review has remained as authentic. Once that effort to have it removed by you failed you have responded in writing two weeks after my review only to tell me that I should have read the fine print to realize that the product you were selling me was low-quality. I do not think this is a good defense to selling something that is not adequate or up to the standards of your shutters or your statement "about 26 years of high-quality". The hardware I purchased was recommended and paired with my shutters on your website. It is best to just accept responsibility versus blaming it on the customer. No one hanging shutters on a house should accept the fact that the hardware would rust and start failing after just 5 years.
Reply from Timberlane, Inc.2023-07-25
We understand the frustration you're facing regarding your hardware purchase from 2018. I apologize for any inconvenience this has caused.
While we acknowledge your disappointment, you purchased light duty hardware that was covered by a one-year warranty. This was clearly stated in the documents you received when you made your purchase.
Timberlane has dedicated over 26 years to developing high-quality products. With other suitable hardware options available, we’d welcome the opportunity to discuss them in hopes of reaching a positive resolution.
Please let me know if you’d like to discuss the options available to you.
J
Jeffery L Cash · 1 review · Experienced 2023-06-04 ·
★★★★★
Timberlane/Cornerstone are the best!!!
Timberlane did a very fine job Helping me with the selection and shipping over 1000 miles…Loved the product…The installation and sizing of the shutters by Jim van Camp/Cornerstone Custom Shutters was outstanding…The attention to detail by Jim and his associate Louie was impressive…Knew from the moment I spoke to Jim that he would do a great job…Hope I have another chance to work with them one day…They drove 1000 miles each way to install for me…Outstanding service!!!
Jim just put me at ease from the first consultation. He really wants his work to look authentic and has knowledge of all the options and what looks best of what period of house. He made a lot of recommendations that I wouldn’t have picked on my own, and I am so pleased that I trusted him. The end result is fabulous.
John Brown · 1 review · Verified · Experienced 2023-04-14 ·
★★★★★
Great Job
The shutters are high quality and the perfect color. Both the sales person and the installation coordinator did an excellent job of answering all my questions and keeping me informed during the planning and installation processes. The installer selected by Timberlane was excellent and the installation went smoothly and quickly.
My sales rep was super polite, helpful, knowledgeable and fast!
J
Jenny C. · 1 review · Experienced 2023-04-21 ·
★★★★★
Timberlane, Inc. and Cornerstone Custom Shutter Install
After our home was hit by a tornado, we had to replace all our shutters. Timberlane and Jim at Cornerstone Custom Shutter Install are the very best. Jim came out and measured for all the shutters, made design recommendations, communicated every aspect of the job between me and Timberlane, Inc. and did a beautiful job installing the shutters. We couldn’t be happier with the shutter results and how much they enhance the curb appeal of our home. Thank you for being an absolute pleasure to work.
From start to finish the experience with Timberlane was phenomenal. The shutters arrived well protected and the person installing them could not stop giving praise to the aesthetic and the quality. While the shutters were being installed, several neighbors stopped to rave about the way they made my home look and especially the decorative hardware. My new Timberlane shutters are the perfect finishing touch on a comprehensive renovation. I could not be more thrilled with the finished look.
Have had Timberlane shutters for more than 20 years. Still like new. Added a few more after we changed some windows expecting the same quality and longevity.
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JR · 1 review · Experienced 2023-04-23 ·
★★★★★
Very Happy. Wish we had done it sooner.
From start to finish both the sales team and the installation crew were responsive, professional, and effective. We especially appreciate that the sales process included an opportunity for the installer to come to our house to make precise measurements and evaluate the house. It turns out that the installers expert eyes caught certain issues that we didn’t realize and, based on his recommendations, we adjusted the type of installation we would have. In the end, the shutters went up well and look fantastic. We are very happy with the overall result.
Thank you so much for Timely delivery. Happy with my purchase.
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Stephen & Annette · 2 reviews · Experienced 2022-12-06 ·
★★★★★
Endurian Shutters
Elegance, charm and lots of curb appeal describe our beautifully hand-crafted Endurian shutters. Many thanks to Jonathan Brodzik, Nick Talio, Ben Griffiths and Sheldon Buckner for their exceptional customer service. Timberlane is a great company to do business with.
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Stephanie Abraham · 2 reviews · Experienced 2023-03-01 ·
★★★★★
Keith at Timberlane went above + beyond…
Keith at Timberlane went above + beyond to quote several projects for our 1840's Barn shutters.
His professionalism, knowledge, ease to work with + competative pricing combined with outstanding quality is the reason to choose Timberlane.
Thank you for your time!
Steph, Whitemarsh, PA
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Ольга Климова · 1 review · Experienced 2023-02-16 ·
★★★★★
window sill cleaning
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Steve Pebly · 1 review · Experienced 2023-02-26 ·
★★★★★
well-done shutters with a great lead…
well-done shutters with a great lead time, and professionally installed.
First, the shutters and hardware are of great quality. They will likely out live me. Jonathon at Timberlane was very professional to deal with throughout the process. But the experience of working with Jim (and Lou) from Cornerstone Custom Shutters was bar none. You never appreciate the expertise that goes into the installation of shutters on an historic home until you watch it happening. My new shutters were nothing less than a total facelift on the house. I appreciate what a pleasure it was to work with Jim. One of my dogs loved him so much he wanted to go home with him! Thank you Timberlane and Jim for making such a huge investment in my farm house feel worth every nickel.