Fantastic
Great quality of the product and very good customer service!!
Timberlane, Inc. (timberlane.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Great quality of the product and very good customer service!!
Not inexpensive, but very high-quality custom-made products with equally good customer service and follow through. I have made multiple orders over the past 2 decades. Have always been very happy.
the level of detail by the sales team was a sure fit to get everything matching the surrounding shutters highly recommend
This is our second experience with Timberlane, Inc. Both times, they exceeded our expectations with first class service and a first class product. I would highly recommend Timberlane!
The quality of the shutters was impressive. I think they will last a hundred years. The installer, Jim VanCamp was the ultimate professional, with great recommendations, and he kept us up to date on all aspects.
Timberlane did an amazing job with our shutters. Our job was small, but they never made us feel that way! Jim did an amazing job with the installation. Thank you!
Start to finish everyone was helpful, knowledgeable, and professional! The shutters are very well made and beautiful!
Outstanding communication, delivery, and quality of product.
John is great to work with. He is great with follow up. The only thing that would be better is if you had a standard wholesale pricing.
Cornerstone did a fantastic job. Their attention to detail was phenomenal! I really liked working with Jim and Louie.
We bought 11 sets of pitch black Endurian shutters from Timberlane which were delivered in 2017. The shutters are absolutely stunning & truly took our home to the next level! This past fall we noticed just a few shutters had some raised or shadowy looking sections so I contacted Timberlane. I was fortunate to have Sheldon Buckner handle our concerns. We ended up taking photos & measuring the shutters that were affected & Sheldon ordered replacements. He couldn’t have been any nicer or more patient with us. He kept me informed every step of the way & we are awaiting delivery. As I said the shutters really stand out with cutouts of sailboats. We’ve had many compliments over the years & if we ever move, I would order Timberlane shutters all over again. Their quality & customer service are beyond any I’ve seen! Thank you!
Working with Timberlane can best be described as easy and comfortable! Communicating the details of the shutter design we wanted was clear. Timberlane gave us confidence that they were working towards our satisfaction. Our shutter order arrived and we are 100% satisfied. Just beautiful!
Very nice product w great customer service. Easy installation as well.
The teams at Timberlane and Cornerstone Custom Shutter Installations were amazing to work with. First, my shutters are gorgeous. Sean our salesperson worked with me for over a year as our insurance company was involved. We were trying to replicate as closely as possible the shutters on our 1905 Victorian and I have to say, the new ones are even more beautiful than the originals. Jim at Cornerstone knows his stuff (he really helped guide all of the finishing selections and prepared me for how our new shutters would differ from the old). His communication was excellent and he and his installer Lou did a beautiful job installing them. Thank you to all of you for your craftsmanship and expertise!
Representative met with me in person to discuss my project. My 1879 Second Empire House in Historic Lewes, Delaware had 20 year old wooden Timberline shutters. Several of the shutters on the bad-weather prone side of the were showing signs rot and one had been blown off in a recent Nor’easter. It was time to replace that group with a man made material. Customer service was outstanding and touring the factory and seeing the quality of the inventory was impressive. They even painted the shutters to match my current paint scheme. The project took about six weeks as promised and were professionally installed by their preferred installers —Cornerstone. I am exceptionally happy with the results.
Timberlane Shutters and Cornerstone Custom Shutter Installations are the best team of contractors I've ever encountered...on any house project. Full of anxiety about the type of shutters I needed and the measurements involved, I knew I was in good hands with Jonathan Brodzik, my design consultant at Timberlane. He quickly dissolved my stress and reassured me the issues involved would be well handled by Timberlane and Jim VanCamp, Cornerstone's owner and chief installer...and he was right. Jim came to my house to take measurements and discuss shutter installment options a week later. Then, ahead of schedule by a month, Jim and his competent associate, Lou, came to install my shutters on Sunday, October 30th. My Endurian shutters are beautiful and make my 1858 historic, brick home come alive. I will be eternally grateful to Jonathan and Jim for their personal and professional engagement and their commitment to outstanding workmanship. Mike C.
Jim Van Camp was a pleasure to work with. He is meticulous when it comes to measuring and installing. Jim helped us select shutters that were historically accurate to our home which was important to us. A talented craftsman. Thank you Jim for all your time, talent, and hard work!
Keith was very patient and helpful with me in selecting shutters for my house. I was replacing damaged shutters on a home I purchased, and he was able to help me make sure the design of the new shutters exactly matched the shutters I was replacing. They provided detailed diagrams. I was surprised by the turnaround time as it was much faster than the estimated time they gave. The shutters received were of excellent quality and I found no defects. They were curbside delivered to my home.
I ordered my BEAUTIFUL Timberlane shutters few months ago (they were delivered in two weeks!) and I finally had them installed this past weekend (October 15, 2022). The entire experience from ordering to delivery was smoothly accomplished. Although my project was a small one, Keith was very patient, knowledgeable, and professional, and he treated me like I was the biggest customer he had ever worked with. He helped me every step of the way! I can’t say enough about the quality and appearance of my new shutters. Even my installer said that he had never seen a shutter even close to the Timberlane’s construction quality. It’s nice to know that you can get a wonderful, American-made product from a company that really knows how to treat their customers. Many, many thanks for making this project such a nice experience.
63 reviews matching