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100% Genuine Reviews

60 reviews

4.760 reviews
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About 100% Genuine Reviews

Data updated
Website
titan-wellness.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
100% (4/4)
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Is 100% Genuine Reviews legit?

100% Genuine Reviews (titan-wellness.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Michael · 7 reviews · Experienced 2026-06-26 ·

Great experience with Titan Wellness

Great experience with Titan Wellness! Great quality and costomer service with personal support. Rizzo was great to work with and extremely helpful. I would definitely recommend Titan Wellness!

Reply from 100% Genuine Reviews2026-06-26

Hello Michael, Thank you for taking the time to share your experience. We're delighted to hear you're happy with the quality of your Titan Wellness product and the support you received throughout the process. Providing responsive customer service and helping our customers get the most from their cold plunge and wellness journey is always our goal. We truly appreciate your recommendation and your support. If you ever need assistance, we're always here to help. [email protected] 833-865-7900 Titan Wellness Team

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duston · 2 reviews · Experienced 2026-06-24 ·

Could not be more impressed

Could not be more impressed with their customer service. Within 5 minutes of placing my order, had Victor from Titan reach out to thank me and make sure I was good with my order. Got everything within a week. I made a mistake during setup and the chiller wasn’t pumping properly, but was able to call in and talk to Joe who walked me through the whole thing. They’ve been great the whole way through. 10/10 would recommend.

Reply from 100% Genuine Reviews2026-06-25

Hello Duston, Thank you for taking the time to share your experience. We truly appreciate your support. We're glad to hear everything went smoothly from ordering and delivery to getting your cold plunge and water chiller up and running. It's especially great to know our team was able to help quickly when you ran into a setup issue. Providing responsive support and making sure our customers feel confident every step of the way is something we take great pride in. Thank you for choosing Titan Wellness and for your recommendation. If you ever need anything, we're always here to help. [email protected] 833-865-7900 Titan Wellness Team

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David MacInnis · 1 review · Experienced 2026-06-25 ·

Dealing with Victor is like a breath of…

Dealing with Victor is like a breath of a fresh air, it’s nice to deal with somebody who is genuine and thoughtful. I’m in Canada and I appreciate what Victor's done for me.

Reply from 100% Genuine Reviews2026-06-25

Hello David, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear you had such a positive experience with our team. Providing genuine, thoughtful service and making every customer feel supported is something we strive for, no matter where they're located. Thank you for choosing Titan Wellness. We look forward to being part of your wellness journey, and if you ever need assistance with your cold plunge, water chiller, or sauna, we're always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Rachelle Russell · 1 review · Experienced 2026-06-25 ·

Titan has amazing deals on cold plunge

Titan has amazing deals on cold plunge Victor knowledge of the products was amazing and his custmor service was top teir

Reply from 100% Genuine Reviews2026-06-26

Hello Rachelle, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear you had a great experience and found the right cold plunge for your needs. It's wonderful to know our team was able to provide helpful guidance and make the process smooth from the start. Thank you for choosing Titan Wellness. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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michelle delguidice · 3 reviews · Experienced 2026-06-23 ·

I purchased a 1/3 HP chiller for an ice…

I purchased a 1/3 HP chiller for an ice plunge I already had. When it arrived, and after setting up I realized there was a difference in size of the titan tubing and my plunge ports. Joe, from tech support has been a gem. Answering all my questions and figuring out how to make the chiller work! Fabulous!

Reply from 100% Genuine Reviews2026-06-24

Hello Michelle, Thank you for sharing your experience with us. We're delighted to hear that your new water chiller is up and running and that our team was able to help you work through the tubing compatibility issue. We understand that every cold plunge setup can be a little different, so we're glad we could help find a solution and get everything connected properly. It's great to know the support you received made the process easier. We appreciate your trust in Titan Wellness and hope you enjoy your cold plunge for years to come. [email protected] 833-865-7900 Titan Wellness Team

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KJ Johnson · 1 review · Experienced 2026-06-09 ·

Joe is amazing! Titan wellness customers for life!

I’ve had my tub and chiller for about 4 months. I’ve absolutely loved the transition from using actual ice to having a chiller. I use it 1 to 2 times daily since having back surgery and it’s been a GAME changer. But, somehow my tub got a hole on the inside of it at the bottom. I reached out to Joe and immediately got met with EXCEPTIONAL customer service. Not only was he incredibly kind and helpful, but he immediately got met a new tub en route. I even got a free upgrade from a Bravo tub to a Bravo XL tub, which was the best surprise. I can’t hype this company or Joe up enough! If I could give 10 stars, I would. My family will not go anywhere else for our wellness needs! Hands down customers for life!

Reply from 100% Genuine Reviews2026-06-23

Hello KJ, Thank you for sharing your experience. We're thrilled to hear your cold plunge and water chiller have become such an important part of your recovery routine. It's especially great to know our team was able to quickly resolve the issue and get you back up and running. We truly appreciate your support and are honored to have earned your trust. Thank you for being part of the Titan Wellness community. [email protected] 833-865-7900 Titan Wellness Team

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Jinna Johnson · 1 review · Experienced 2026-02-16 ·

Joe is amazing!!!

Joe is the best sales person I have ever worked with. Not pushy at all. Reached out to me personally to make sure I was getting the product I wanted for my wife, which I had picked the wrong one (oops) he was so polite and sweet and helped me get my amazing wifey the best birthday present! Joe, thank you so so much from both my wife and I. We love the tub and chiller! You’re absolutely incredible. We won’t be shopping anywhere else!!!

Reply from 100% Genuine Reviews2026-06-23

Hello Jinna, Thank you for sharing your experience. We're thrilled to hear that you found the right cold plunge and water chiller for your wife and that it turned out to be such a special birthday gift. It's wonderful to know you're both enjoying the tub and chiller, and we truly appreciate your kind words and support. Welcome to the Titan Wellness family, and thank you for trusting us with your wellness journey. [email protected] 833-865-7900 Titan Wellness Team

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Jonah Simoneaux · 1 review · Experienced 2026-06-23 ·

Great quality and excellent customer…

Great quality and excellent customer service

Reply from 100% Genuine Reviews2026-06-23

Hello Jonah, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you've been pleased with both the quality of your Titan Wellness product and the service you received. Providing reliable products and exceptional customer support is always our goal, and we're glad we could deliver a positive experience. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Keith Hitman · 1 review · Experienced 2026-06-12 ·

Great Experience!

Love my plunge! Product is great, reasonably priced and great customer service!

Reply from 100% Genuine Reviews2026-06-23

Hello Keith, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you're loving your Titan Wellness cold plunge and that you've had a positive experience with both the product and our customer service. Providing high-quality cold plunge systems at a great value while delivering exceptional support is always our goal. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Terry · 3 reviews · Experienced 2026-06-08 ·

My home gym finally feels complete

My home gym finally feels complete. Having access to both heat and cold therapy whenever I want has been a huge upgrade. I've noticed that I'm less sore after workouts and generally have more energy throughout the day.

Reply from 100% Genuine Reviews2026-06-22

Hello Terry, Thank you for sharing your experience. We're thrilled to hear that adding heat and cold therapy has helped complete your home wellness setup. It's great to know you're noticing less soreness after workouts and more energy throughout the day. Consistent use of a cold plunge, sauna, and recovery routine can make a real difference when it comes to staying active and feeling your best. We appreciate your support and thank you for being part of the Titan Wellness community. [email protected] 833-865-7900 Titan Wellness Team

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Customer Laura · 7 reviews · Experienced 2026-06-22 ·

Best customer service!

I had some questions about my chiller, and Josh was just wonderful. Very knowledgeable and he gave me the answers that I needed to be successful with my new chiller. Great customer service! Thank you Josh!

Reply from 100% Genuine Reviews2026-06-22

Hello Laura, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you received the guidance you needed and had a positive experience with our support team. Helping our customers get the most from their water chiller and cold plunge experience is always our priority, and we're glad we could assist you in getting everything set up for success. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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James · 1 review · Experienced 2026-06-22 ·

Unbelievable customer service when…

Unbelievable customer service when needed.

Reply from 100% Genuine Reviews2026-06-22

Hello James, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that our team was able to provide you with unbelievable customer service when you needed it. Providing dependable care and helping our customers get the most from their Titan Wellness cold plunge and water chiller setup is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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customer · 2 reviews · Experienced 2026-06-18 ·

Great team at titan wellness

Great team at titan wellness . From the easy to use website, helpful YouTube videos , great sales team and joe on tech support was great too . I appreciate titan wellness dedication to keeping their customers chill and happy from start to finish

Reply from 100% Genuine Reviews2026-06-19

Hello, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you found our website easy to navigate and that our resources and support team helped make your experience a positive one. Providing helpful guidance and ensuring our customers get the most from their cold plunge experience is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Erin Bentley · 1 review · Experienced 2026-06-18 ·

Victor provided great customer service…

Victor provided great customer service and answered my questions regarding the products. He also made sure I was getting exactly what I needed based on what I was looking for. Will definitely be a return customer!

Reply from 100% Genuine Reviews2026-06-19

Hello Erin, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you had a positive experience with our team and received the information you needed to make the right choice. We know choosing the right cold plunge, water chiller, or sauna is an important decision, and we're glad we could help you find the best fit for your goals. Thank you for being part of the Titan Wellness community. We look forward to serving you again in the future. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Matthew ROSE · 1 review · Experienced 2026-06-18 ·

Victor made the buying process insanely…

Victor made the buying process insanely amazing. Best sales person ever. Just waiting on delivery now

Reply from 100% Genuine Reviews2026-06-19

Hello Matthew, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you had such a positive purchasing experience with Titan Wellness. We strive to make the process as smooth and informative as possible, helping our customers feel confident in their cold plunge and wellness investment from the very beginning. Thank you for being part of the Titan Wellness community. We hope you're excited for your delivery, and if you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Bert Tavary · 1 review · Experienced 2026-06-17 ·

Ice Plunge Rejuvination

We have 100% thoroughly enjoyed our Titan cold plunge!! Every morning, my wife and I start our days with a 3-minute “cold therapy” rejuvenation session!! It starts our day on a great high note, with ALL the positive physical and mental advantages that cold plunging gives us!

Reply from 100% Genuine Reviews2026-06-18

Hello Bert, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you and your wife have made cold plunging part of your daily routine and that it has become such a positive start to your day. It's great to know you're enjoying your Titan Wellness cold plunge and making it a consistent part of your wellness routine. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Andrew Gooch · 1 review · Experienced 2026-06-17 ·

Fantastic customer service

Fantastic customer service. Joseph Rizzo was super helpful!

Reply from 100% Genuine Reviews2026-06-18

Hello Andrew, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that you had a great experience with our customer service team. Providing responsive support and helping our customers get the most from their cold plunge and wellness experience is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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JEFF Tam · 1 review · Experienced 2026-06-18 ·

Titan chiller is working awesome…Titan…

Titan chiller is working awesome…Titan support has been great to work with adjusting temperature!!

Reply from 100% Genuine Reviews2026-06-18

Hello Jeff, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that your water chiller is performing well and that our support team was able to assist you with optimizing the temperature settings. Helping our customers get the most from their cold plunge experience is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Sam Storey · 1 review · Experienced 2026-06-18 ·

Titan plunge has been amazing

Titan plunge has been amazing! The plunge has been working great and the customer support is top notch. Can’t recommend them enough.

Reply from 100% Genuine Reviews2026-06-18

Hello Sam, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear that your Titan Wellness cold plunge has been performing well and that you've had a positive experience with our customer support team. Providing quality products and helping our customers get the most from their cold plunge experience is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team

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Kimberly Strum · 1 review · Experienced 2026-06-09 ·

chiller issue success

We had an issue with our chiller and Victor and Joe were outstanding. They were very communicative and addressed all issues and concerns I had. Highly recommend this company and their team. They really care about all of their customers and make sure that you are 100 percent satisfied. If you have any questions about how cold plunging works do not look any where else! Thank you Titan Wellness :)

Reply from 100% Genuine Reviews2026-06-17

Hello Kimberly, Thank you for taking the time to share your experience. We truly appreciate your support. We're glad to hear your chiller issue was resolved and that our team was able to support you throughout the process. It’s great to know you felt well looked after and that everything was addressed smoothly. Providing responsive communication and making sure our customers are fully satisfied is always our priority. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. [email protected] 833-865-7900 Titan Wellness Team