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Travel & Vacation

Tom Tours Services

33 reviews

4.833 reviews
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About Tom Tours Services

Data updated
Website
tomtours.com
Category
Travel & Vacation
Location
United States · New York
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
100% (1/1)
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Is Tom Tours Services legit?

Tom Tours Services (tomtours.com) has a 4.8 out of 5 rating on OK.one, based on 33 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

Y
Yuvraj · 1 review · Experienced 2026-02-17 ·

They were supportive and gave me the…

They were supportive and gave me the best suitable plan at my budget

A
Ana · 5 reviews · Experienced 2025-09-01 ·

Always fast and easy

Communication with my agent has always been fast and easy. Great service, good prices and follow up by my agent. It saves me a lot of time. Excellent.

N
Nency Perez · 1 review · Experienced 2024-12-24 ·

Best experience ever!!

A special thanks to Lucia from Tom Tours, who helped us with the booking process—her service was awesome and made everything even easier. She help us book an Airbnb house in Puerto Vallarta, Mexico for Christmas and our experience was fantastic. The house was absolutely beautiful, exactly as described, and we had no issues whatsoever during our stay. Everything went smoothly from check-in to check-out, making our trip stress-free and enjoyable. Tom Tours Highly recommended for anyone looking help in the travel needs!!a relaxing and reliable stay in Puerto Vallarta!

D
Diana Moncaleano · 1 review · Experienced 2025-08-16 ·

Tom Tours - Leader in the Travel Industry

Tom Tours is a leader in all travel destinations with a solid reputation. I can always count on their excellent professional customer service & competitive pricing. Its a great experience when I book with them!

H
Henry Watler · 1 review · Experienced 2024-10-26 ·

Excellent Mrs Ismelda is super helpful everytime I seek her help because I am very sure everything will be ok

Mrs Ismelda is very great help I don't have to worry about my booking with her service

B
Br.Paul · 2 reviews · Verified · Experienced 2024-07-05 ·

Very good

Very good. Prompt and effective service from. Julio

L
Linda G · 2 reviews · Experienced 2022-10-19 ·

Turkey in the fall

From beginning to end it was an amazing trip! The weather was perfect for touring it was fall-like temperatures. You must bring layers to make sure you have the change in climate covered. 2 weeks cover most of the country. Now I may go back to the cities I want to stay longer.

Reply from Tom Tours Services2023-05-10

Linda we are so happy to hear about your wonderful experience and truly value your amazing review. We strive to make our experiences as immersive as possible for the best possible value and appreciate great feedback like yours. Thank you!

A
Adriana Henao · 1 review · Experienced 2023-05-02 ·

My trip to Dubai was fantastic

My trip to Dubai was fantastic. We had great time . The tour company was excellent, as was the airline

A
Annita Ames · 1 review · Experienced 2022-11-20 ·

Wonderfull

My husband and I are thankful for the great service during all our tour to Egipt, especially all the team kind and helpful.

D
D.Mason · 1 review · Experienced 2022-11-03 ·

My experience was great because we had a profesional supporting us all the way from start to finish.

My experience was great because we were given support throughout our whole trip. We always felt so good knowing someone was there for us. Thank you Julieth for making our vacation go so smoothly.

F
Fran · 1 review ·

Very knowledgeable and excellent…

Very knowledgeable and excellent customer service

G
Greg Rellaford · 1 review ·

These guys are awesome to work with!

These guys are awesome to work with! Very high quality people and extremely hard working! They really care about people and they do things the right way. I highly recommend!!!

T
Thalia Em · 1 review ·

Exelente servicio thank you gloria

H
Haley · 1 review ·

Our tour guide was phenomenal

Our tour guide was phenomenal. He took his time with us, and explained very well different things about the culture. He even took the effort to talk to my daughter in English and made sure we were comfortable and safe. The hotel was amazing, great staff, great food and the rooms were very clean and comfortable. The location was accommodating, for example we were able to walk to the Angel and look at all the beautiful skull statues along the way. Which was a great addition to our Day of the Dead celebration. We also walked all of the Reforma and experience good food and energy. I look forward to other tours in the future.

C
Cliente · 1 review · Verified ·

Great customer service they call to…

Great customer service they call to remind you your departure

C
Cliente · 1 review · Verified ·

Great

Always get the best deals and the best customer service

C
Cliente · 1 review · Verified ·

Excellent service and unbeatable…

Excellent service and unbeatable prices. Fully recommended.

A
Allan Arzu · 3 reviews · Verified ·

great service ontime and reliable

J
John A P · 2 reviews · Verified ·

So so service.

C
CLIENTE · 1 review · Verified ·

excellente servicio !