Tonal (tonal.com) has a 4.3 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Tonal is the best workout method period! I've never been able to work out steadily before and now I work out 4-5 days a week for almost 4 years. Its truly amazing.
Reply from Tonal2026-08-04
We're so glad to hear that Tonal has helped you build a consistent strength training routine! It's incredible to know you've been working out 4–5 days a week for nearly four years. What an amazing accomplishment. Thank you for sharing your experience and for making Tonal part of your fitness journey. We wish you continued success for many years to come!
M
Mike · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
They are constantly upgrading the…
They are constantly upgrading the coaches, workouts etc. also targeting for shorter durations, specific needs such as golf or Pilates. I’m impressed that they are always evolving and yet I can go back 5 years to do workouts with original coaches
Reply from Tonal2026-08-04
We're delighted to hear you're enjoying the continuous evolution of Tonal! It's wonderful to know you appreciate the expanding variety of coaches, workouts, and specialized content like golf and Pilates, while still having the flexibility to revisit workouts from your favourite original coaches. Thank you for sharing your experience and for being part of the Tonal community!
I love tonal because I get to track my progress by looking at my power, strength, and endurance scores as I hit new PRs in my workouts. I also really love the BETA feature that allows me to create and customize my own workouts (picking the duration, muscle group, movements and reps/sets). It's super easy to use and I like how the trainers show how each movement is done and how to modify it or if im unable to do that movement, then it gives me alternative movements to do. I also like that it keeps a streak of how long I've been working out for-it really motivates me to keep the streak alive! I also love the muscle readiness feature so that I know which muscle groups need to recover and which ones are ready to use. One last thing I like about it is how there are so many options as far as workouts, programs and customized plans. Tonal makes working out so easy which not many people think of when it comes to exercise.
Reply from Tonal2026-08-04
We're thrilled to hear how much you're enjoying your Tonal experience! It's wonderful to know that features like your Strength Score, PR tracking, Muscle Readiness, workout streaks, and Custom Workouts are helping you stay motivated and reach your goals.
We're especially glad you're finding the movement demonstrations, modifications, and workout variety valuable.
Thank you for taking the time to share your experience—we're honoured to be part of your fitness journey and wish you continued success!
Five stars because it’s just great overall. I don’t love the high subscription fee after paying so much for the unit.
Reply from Tonal2026-08-04
We're so glad to hear you're enjoying your Tonal overall! We appreciate your feedback regarding the subscription, as well as your positive comments about the product.
Member feedback like yours helps us continue evaluating and improving the overall experience. Thank you for taking the time to share your thoughts, and we hope you continue to enjoy your Tonal!
I love Tonal. It's the easiest way to get back in shape. What I'd love to see more of is more flexibility. Create a mix of workouts based on our goals of body transformation. One of the things I'm looking for is to lift heavy while minimizing reps.. I'd love to have such pre-programmed workouts
Reply from Tonal2026-08-03
Hi Sushmitha! So glad you're enjoying Tonal. In terms of heavy lifting programs and workouts, we have several in the library and are adding more! Try these programs to get started: Next-Level Strength, Heavy Sets in 30, Flow Into Strength, Built by Intensity, Strong for Life, Absolute Strength, and Reclaim Your Power. Also check out the Move with Control: Heavy Lifts series.
Tonal allows me to really push myself like I would at the gym but in the privacy of my own home while having two coaches help me - one the coach on the screen walks me through the moves, gives me tips and keeps me going and pushing hard, the other is the machine itself alerting me to when I may not be doing something correctly so I can correct my form and ensure I’m protecting myself from getting hurt. I love this machine so much, it has changed working out for me.
Reply from Tonal2026-08-04
We're thrilled to hear that Tonal has transformed the way you work out! It's wonderful to know you're able to push yourself with confidence from the comfort of your home while benefiting from both the guidance of our coaches and the real-time form feedback from Tonal.
Helping our members train safely and effectively is one of our top priorities. Thank you for sharing your experience, and we wish you continued success on your fitness journey!
The equipment is good but customization in terms of searches and recommendations on workout routines is quite limited. With all the information Tonal has on personal fitness goals and workout habits I’d like to see more proactive recommendations that fit my goals instead of having to filter manually using multiple criteria
Reply from Tonal2026-08-04
We're glad to hear you're enjoying your Tonal and appreciate you taking the time to share your feedback. We also appreciate your suggestion regarding more personalized workout recommendations based on your fitness goals and workout history. Feedback like yours helps us continue improving the member experience, and we'll be sure to share your comments with the appropriate team. Thank you for helping us make Tonal even better!
You can do so much with one piece of equipment it takes up almost no room and that's only the bench if you have it goes right under you have so much options and time if you want an hour or just have 15 min it's there no traveling no excuses lol
Reply from Tonal2026-08-04
We're so glad to hear you're enjoying the convenience and versatility of your Tonal! It's wonderful to know that the wide variety of workouts, compact design, and flexibility to fit both quick and longer sessions have made it easier to stay consistent.
We love your "no travelling, no excuses" mindset! Thank you for sharing your experience, and happy training!
E
Eric · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
No Gym Access No Problem
I like that I can get a full workout and change up the routine. It is helpful to have the coaches suggest different ways to use Tonal.
Reply from Tonal2026-08-04
We're so glad to hear you're enjoying the flexibility Tonal provides! It's wonderful to know you're able to get a complete workout at home while keeping your routine fresh with different programs and exercises.
We're also happy to hear our coaches have helped you discover new ways to make the most of your Tonal. Thank you for sharing your experience, and we wish you continued success on your fitness journey!
R
Richard · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
Exercises your body AND your patience
Everything is good beside occassional mechanical reliability issues. Pulley skips and frame squeaks. Accessories go in and out of connectivity while exercising.
Exercises are solid, great to track progress. Coaches are on point. Something for almost everyone. Would be excited to add my senior mother, but doesn't seem to be senior targeted exercise programs.
Reply from Tonal2026-08-04
We're glad to hear you're enjoying the workouts, progress tracking, and coaching, and that Tonal has something for almost everyone.
We also appreciate you sharing your feedback regarding the occasional mechanical issues, accessory connectivity, and the desire for more senior-focused programs. Member feedback like yours helps us continue improving both our product and content, and we'll be sure to share your comments with the appropriate teams. Thank you for taking the time to share your experience!
We want to get this resolved for you. Please reach out directly to [email protected] and mention this review so a senior member of our support team can take over your case and help get your Tonal working exactly as it should. We appreciate your feedback and the opportunity to improve.
P
Philip · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
Tonal is a great workout!
Tonal is a great workout at targeting whatever area of the body you want to work on.
Reply from Tonal2026-08-04
We're so glad to hear your Tonal is working well! It's wonderful to know you're having a positive experience with the product. We appreciate you taking the time to share your feedback and hope you continue to enjoy your Tonal for many years to come!
D
DANIEL · 4 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Working out on your terms and your calendar...
Finding time to work out has been a perpetual issue for me through the years. My wife prefers to go to a gym and is motivated by the people around her. Me? I wanna just get after it and get it done. :) Tonal allows me to pick my programs and do my workouts on my schedule. Love it.
Reply from Tonal2026-08-04
We're so glad to hear that Tonal fits your schedule and workout style so well! It's wonderful to know you're able to train on your own time while enjoying programs that keep you motivated. Thank you for sharing your experience—we're honoured to be part of your fitness journey and wish you continued success with your workouts!
We're so glad to hear you're enjoying our coaches! They work hard to create motivating, engaging, and effective workouts, so it's wonderful to know they've made such a positive impact on your experience. Thank you for sharing your feedback, and happy training!
C
Chris · 2 reviews · Verified · Experienced 2026-08-02 ·
★★★★★
consistency
Reply from Tonal2026-08-04
We're delighted to hear you're enjoying the consistency Tonal brings to your fitness routine! Helping our members stay motivated and build lasting habits is one of our top priorities. We appreciate you taking the time to share your feedback, and we wish you continued success on your fitness journey!
Love the customized at home workout and lots of program options to choose from.
Reply from Tonal2026-08-04
We're so glad you're enjoying the personalized at-home workout experience and the variety of programs available! It's wonderful to know you're finding options that fit your goals and keep your workouts engaging. Thank you for sharing your feedback, and we wish you continued success on your fitness journey!
The workouts are from a very great trainer. He is the best. I love the way you demo the exercises so I can do them correctly. I’m feeling stronger every day and I’m in my 70s. Thank you Tonal.
Reply from Tonal2026-08-04
We're thrilled to hear you're enjoying your workouts and feeling stronger every day! It's especially wonderful to know that the coaching and exercise demonstrations have helped you perform each movement with confidence. Thank you for sharing your experience, and we're honoured to be part of your fitness journey. Wishing you continued strength and success!
Excellent equipment that is holding up well after 3 years of use. Very good programs where I stay engaged and see results. Thanks for creating such a wonderful wellness product and experience.
Reply from Tonal2026-08-04
We're delighted to hear that your Tonal has continued to perform so well after three years! It's wonderful to know you're enjoying the variety of programs, staying engaged, and seeing great results.
Thank you for your kind words and for making Tonal part of your wellness journey—we're honoured to support you every step of the way!
S
Sarah · 1 review · Verified · Experienced 2026-08-02 ·
★★★★★
I love my tonal I just wish I wasn’t…
I love my tonal I just wish I wasn’t such a lazy piece of sh*t. Only improvement I can think of is automated adjusting of the arms which you’re probably already working on.
Reply from Tonal2026-08-04
We're glad to hear you're loving your Tonal—and we appreciate your sense of humour! It's wonderful to know you're enjoying the experience, and thank you for sharing your suggestion about automated arm adjustments. We always value feedback from our members and will be sure to share it with the appropriate team. Wishing you many more great workouts ahead!
The sales experience was not great but the unit is working well
Reply from Tonal2026-08-04
We're glad to hear your Tonal is working well and that you're enjoying the product.
We're sorry to hear your sales experience didn't meet your expectations, and we appreciate you sharing that feedback with us.
We'll be sure to share your comments with the appropriate team as we continue working to improve every stage of the member experience.
Thank you for taking the time to leave your review, and we hope you continue to enjoy your Tonal!
B
Barry · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
Great programs
I love the programs because I don’t have to think about what to do. It doesn’t give me an excuse to not workout. Also, the programs have different focuses and goals. Having new programs appear is also a plus as it feels like Tonal is staying current.
Reply from Tonal2026-08-04
We're delighted to hear you're enjoying the variety of Tonal's programs! It's great to know they help take the guesswork out of your workouts and keep you motivated. We're also glad you appreciate the different training goals and the addition of new programs to keep your experience fresh. Thank you for sharing your feedback, and we wish you continued success on your fitness journey!