Tonal (tonal.com) has a 4.3 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Requiring an expensive subscription for the first year is pretty lame. I don't pay for one anymore and the features are insanely limited. I still use it every day. I would be interested in lower tier subscription model that doesn't provide classes, but at least provides eccentric mode, rep counting, the progressive overload, and the Apple Watch connectivity.
Great machine for small spaces and home gyms. The multiple weight modes, great coaches and programs, and the flexibility and breadth of exercises makes this a great investment. Once you get over the initial price tag the monthly subscriptions isn't bad for what you get access too. And makes it way more palatable if multiple household members are using it regularly. Would do it again
My cables have worn out two times during my ownership and it’s really difficult dealing with offshore call centers instead of local people and the weight to have repairs done is three weeks to a month in many circumstances very disheartening to learn that in the new version of Tonal, you have replaced the cable cables with cable cables that will not break made a better material. I don’t consider that an upgrade that should be paid for the machine should outlast the payments.
Thank you for taking the time to share your feedback. We're sorry to hear about the repeated cable issues you've experienced, as well as the frustration caused by the repair process and wait times. We understand how disappointing it is to have your workouts interrupted, especially after investing in your Tonal. We'd appreciate the opportunity to review your experience further. Please reach out to us at [email protected] and mention this review so our team can take a closer look at your case. Your feedback is important to us, and we'll also be sure to share your comments with the appropriate teams as we continue working to improve both our products and the member experience.
We're thrilled to hear you're loving your Tonal and have no regrets about your purchase! Thank you for taking the time to share your experience. We're honoured to be part of your fitness journey and wish you many more rewarding workouts ahead!
The coaches and the evidence-based workout programs are what make this system great. Of course the Tonal itself with eccentric, chains, spotter modes far exceed the results of what I got at the gym. People ask me what I do to look thru way I do. I day Tonal and they always respond "what's that?". Then I spend the next 10 minutes explaining it.
We're thrilled to hear you're enjoying both the coaching and the evidence-based programs! It's wonderful to know that features like Eccentric Mode, Chains Mode, and Spotter Mode have helped you achieve results beyond what you experienced at the gym. We especially love hearing that you're introducing others to Tonal and sharing your experience. Thank you for being such an enthusiastic member of the Tonal community, and we wish you continued success on your fitness journey!
We're so glad to hear your Tonal has been such an awesome addition to your fitness journey! Thank you for taking the time to share your feedback. We truly appreciate your support and hope you continue enjoying many great workouts for years to come!
Love the variety of coaches and workout options. I do wish it was easier to adjust to weights up from the handles. Sometimes the weight feels too easy and I can’t stop mid set to fix it (thus the 4 not 5 stars). Also, some coaches chat too much and it’s repetitive info (ex: Joe and Woody). Just get to the lift already! I find myself using the skip ahead button when they are in chat mode.
We're so glad to hear you're enjoying the variety of our coaches and workout options! We also appreciate your thoughtful feedback regarding adjustments to the weight on the Smart Handles and the coaching style during workouts. Member feedback like yours helps us continue improving the Tonal experience, and we'll be sure to share your suggestions with the appropriate teams. Thank you for taking the time to share your experience, and we hope you continue enjoying your workouts!
This is the single greatest advancement in fitness since the dumbbell.
Wow—what an incredible compliment! We're honoured to hear that Tonal has made such a positive impact on your fitness journey. Thank you for sharing your enthusiasm and for being part of the Tonal community. We wish you many more strong and successful workouts ahead!
Not enough programs for middle-aged men in average shape. I’m not trying to be Arnold Schwarzenegger. I just wanna be healthy. A lot of your programs are geared towards young people who are looking to build large muscle bulk. I simply can’t do them. I’m just trying to stay lean and healthy. Where are the programs for me? Also, I prefer full inclusive programs that I don’t have to think about. Programs that work all your muscle groups of your entire body. I don’t want to sit there and think did I not do my biceps? Did I not do my chest, do I need to do legs? This should all be included in the program. I have reached out before for advice, but have received none from your company.
Hi Chris! Thanks for your feedback. Most programs are full body, and we have a range for various levels and goals. Check out our Ultimate Program Guide (https://cdn.shopify.com/s/files/1/0879/3767/9642/files/Tonal_Ultimate_Program_Guide_2026.pdf) or use Tia, your Tonal Intelligent Assistant, in the Tonal mobile app to help find the right program for you. Just tell Tia what you are looking for and you'll get recommendations for your level and goal. A few general recommendations based on your comment here: Try Tony Horton's programs such as 20-in-20: Reignite and Triple Threat: Dynamic Gains, or other programs including Breakthrough: Level I, Summer Surge: Level I, Fit Over 40, or Next-Level Strength.
Tonal equipment and programs have the latest workout styles including Pilates, yoga, ankle straps workout for lower body, barbell and rope accessories to ensure your workouts meet your highest fitness goals and are symmetric and solid, and the coaches are amazing as they each work you through any challenges by offering alternative moves and/or exercises within the program. Tonal regularly pushes system and program updates to your equipment and also offers equipment upgrades.
The number of options make my tonal experience great. I love that I can meet where I am at for the day. Some days I want to push others not so much. I never feel forced. I also mute the sound so I go at my own pace at times and that way I enjoy the experience at my rate of speed.
We're so happy to hear you're loving your Tonal! Thank you for taking the time to share your feedback. We truly appreciate your support and are honoured to be part of your fitness journey. Wishing you many more great workouts ahead!
Without the Tonal, I would not be doing resistance training. The different programs and workouts keep it interesting and fun. I like the full body workout guidance. Pilates was an excellent addition.
We're so glad to hear that Tonal has inspired you to make strength training part of your routine! It's wonderful to know you're enjoying the variety of programs, guided full-body workouts, and that Pilates has been a valuable addition to your experience. Thank you for sharing your feedback; we're honoured to be part of your fitness journey!
It’s a great product that delivers results. Helps you stay on top of your goals. Tells you when you slide and holds you accountable. The program help you get going if feel like in a rut.
We're delighted to hear that Tonal has helped you stay focused on your goals and achieve great results! It's wonderful to know that the programs keep you motivated, help you get back on track when you're in a rut, and provide the accountability you need to stay consistent. Thank you for sharing your experience, and we wish you continued success on your fitness journey!
Very strong and sturdy and has lots of workouts and options, very dynamic. I had it for than 4 years and still love it.
We're delighted to hear that your Tonal has remained strong and reliable after more than four years of use! It's wonderful to know you're enjoying the variety of workouts and dynamic training options. Thank you for sharing your experience and for being a valued member of the Tonal community. We wish you many more years of great workouts!
Tonal has been a total game-changer for my fitness. Having it right in my home makes it easy and convenient to use, which has made me more consistent with my exercise routine than I’ve ever been before. I love that there's zero guesswork—workouts are guided from start to finish, so I don't have to think about what's next. Plus, having all my progress automatically tracked makes it super rewarding to see how far I've come.
We're thrilled to hear that Tonal has been a game-changer for your fitness journey! It's wonderful to know that the convenience of working out at home, guided workouts, and automatic progress tracking have helped you stay consistent and motivated. Thank you for sharing your experience—we're honoured to be part of your fitness journey and wish you continued success reaching your goals!
Love it love the short work outs I can never give an excuse not to work out! Only thing I wish it would count sets even if not using weights.
We're so glad to hear you're loving your Tonal and that the shorter workouts help you stay consistent with your fitness routine! It's wonderful to know they've made it easier to fit exercise into your day. We also appreciate your suggestion about counting sets during bodyweight movements, and we'll be sure to share your feedback with the appropriate team. Thank you for taking the time to share your experience!
I love it. Did 600 workouts so far and just referred a friend who ordered it!
We're thrilled to hear you're loving your Tonal! Congratulations on reaching an incredible milestone of 600 workouts—that's an amazing accomplishment! We're also honoured that you referred a friend to the Tonal community. Thank you for your continued support, and we wish you many more successful workouts ahead!
Easily the best expensive purchase I've ever made.
We're thrilled to hear that Tonal has been your best investment! It means so much to know your experience has been that positive. Thank you for sharing your feedback and for making Tonal part of your fitness journey. We wish you continued success with your workouts!
Best all in one machine As hard or easy as you like with huge number of workouts, programs, and movements
We're so glad you're enjoying the versatility of your Tonal! It's wonderful to know you're making the most of the wide variety of workouts, programs, and movements available. Thank you for sharing your experience. We're honoured to be part of your fitness journey and wish you continued success reaching your goals!
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