TopResume (topresume.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
C
C B. · 1 review · Experienced 2026-08-05 ·
★★★★★
If you are a seasoned professional - this is a scam.
TopResume sold me a professional job search packet that costs over $2,300. None of the commitments were kept by them. Their resume writer never reviewed my resume - just wanted me to complete 3-5 star stories so they could write my resume. The coach assigned to me knew nothing about me even after I spent hours completing a questionnaire. Their site does not scan the internet for new job opportunities that fit your profile. When - after 7 weeks of complaining - they finally assigned me a new coach, I mentioned that I found a job but that I would like to get some career coaching - they immediately said my contract was complete. They did NOTHING to help me land my job. Nothing. And they are keeping my $2300. Absolute scam.
Reply from TopResume2026-08-07
Hi C.B,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing this has been.
We sincerely apologize for the frustration you’ve encountered and want to assure you that we’re here to address your concerns. Unfortunately, we were unable to locate your account based on the information available in your review, so we’ve requested some additional details through Trustpilot.
Once we receive that information, we’ll reach out to you directly to review your case and work toward a resolution.
R
Ryan · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Had a great experience
Had a great experience. My resume writer was awesome
Reply from TopResume2026-08-07
Hi Ryan,
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that your resume writer made such a positive impression.
We truly appreciate your support and wish you every success in your job search.
Hi,
Thank you for your wonderful feedback! We’re so glad to hear that your resume was transformed into a modern, impactful document and that your writer was thorough and responsive throughout the process.
We truly appreciate your support and wish you the very best in your job search!
Hi Erkin,
Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience from start to finish. It's great to know that your resume, cover letter, LinkedIn profile, and especially the interview coaching session provided value and helped prepare you for your international job search.
We truly appreciate your recommendation and wish you every success in your career journey.
Hi FD,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like the opportunity to review your concerns and address them properly. We have requested additional information through Trustpilot so that we can locate your account and investigate your case.
Alternatively, you can contact us directly at [email protected] with your account details, and our team will be happy to review your experience and assist you further.
我在被解雇后六周内就收到了一份高管级别的工作机会。 Top Resume 真的知道他们在做什么,我强烈推荐他们!
Reply from TopResume2026-07-20
Hi Stephanie,
Thank you for your wonderful feedback! We’re thrilled to hear that you received an executive-level job offer within six weeks and that our service helped support your job search. Congratulations on your new opportunity!
Your recommendation means a great deal to us, and we wish you continued success in your career.
Hi Chance,
Thank you for your wonderful feedback! We’re delighted to hear that your resume writer communicated effectively and captured exactly what you wanted to convey. It’s great to know you were happy with the overall experience.
We truly appreciate your kind words and wish you every success in your job search.
Hi Kyle,
Thank you for your thoughtful feedback! We’re delighted to hear that you found the coaching exceptional and that your updated documents were exactly what you were looking for.
We also appreciate you sharing your experience with the Auto-apply feature. We understand how frustrating it can be when it requires manual intervention, and we’ll be sure to share your feedback with our product team as we continue working to improve its reliability and overall experience.
Hi Sherry,
Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the thorough approach and that your goals and target roles were carefully considered throughout the process.
We truly appreciate your support and wish you every success in your job search.
Hi Troy,
Thank you for your thoughtful feedback! We’re delighted to hear that you had a great experience working with your writer and were pleased with the quality of your rewritten resume. We also appreciate your comments regarding communication and notifications.
Your feedback is valuable, and we’ll be sure to share it with our team as we continue improving the overall user experience.
Hi Jason,
Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the prompt service, efficient communication, and the excellent work James provided.
We truly appreciate your kind words and wish you every success in your job search.
重写我过时的格式简历的周转时间比我预期的要快。现在的简历看起来就像我是过去 30 年来经验丰富的专业人士一样。我从来没有想过以这种格式重写我的简历。
我向 Oscar S 推荐的任何更新的回复时间在一两天之内。我喜欢以 .docx 或 .pdf 格式呈现给我的格式。这使得上传和重新定义特定职位描述变得更加容易。
我没有任何更好的建议。我认为我所需要的一切都经过深思熟虑。 TopResume 的性价比非常高。
Reply from TopResume2026-07-16
Hi David,
Thank you for your wonderful feedback! We’re delighted to hear that Oscar S. exceeded your expectations with the quick turnaround and transformed your resume into one that truly reflects your 30 years of professional experience. It’s great to know you appreciated the responsive communication, flexible file formats, and the overall value of the service.
We truly appreciate your kind words and wish you every success in your job search.
Hi Shakia,
Thank you for your wonderful feedback! We’re delighted to hear that Jason was able to capture your experience in a way that truly reflects your professional background. It’s great to know you’re happy with your resume and feeling excited about the opportunities ahead.
We truly appreciate your kind words and wish you every success in your job search.
Hi,
Thank you for your feedback! We’re delighted to hear that Murph provided you with wonderful service and that you had a positive customer support experience.
We also appreciate your comments about the website design and will share your feedback with our team as we continue working to improve the platform.
Hi Keebs,
Thank you for your wonderful feedback! We’re delighted to hear that James provided such a professional, thorough, and communicative experience throughout the process. It’s especially rewarding to know that your federal resume, cover letter, and LinkedIn profile authentically reflect your experience and met your expectations.
We truly appreciate your kind words and wish you every success in your job search.
Hi Toby,
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that your writer clearly explained the process, responded promptly to your questions, and delivered a federal resume you’re proud of.
We truly appreciate your kind words and wish you every success in your job search.
Hi Nick,
Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with the quick turnaround, professional resume, and responsive writer. It’s great to know we could help give you the confidence to pursue your dream career.
We truly appreciate your support and wish you the very best in your job search.
James A. 是我的最佳简历订单的获得者,他的工作非常出色。 在整个过程中,他专业、耐心、礼貌、及时、彻底、善于沟通。 他制作了一份真实的简历、求职信和个人资料链接,我觉得这些与我的经历完全吻合。
Reply from TopResume2026-07-09
Hi,
Thank you for your wonderful feedback! We’re delighted to hear that James A. provided such a professional and supportive experience throughout the process. It’s great to know that your resume, cover letter, and LinkedIn profile authentically reflect your experience and met your expectations.
We truly appreciate your kind words and wish you every success in your job search.
Hi Hakim,
Thank you for your feedback! We’re delighted to hear that you had an excellent experience and would recommend our services.
Your support and recommendation truly mean a lot to us.
Hi Andy,
Thank you for your wonderful feedback! We’re delighted to hear that your resume writer was able to help you present your work history in a strong and professional way. It’s especially rewarding to know we could make the process easier after so many years.
We truly appreciate your support and wish you every success in your job search.