TopResume (topresume.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Hi Gianluca,
Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations, and we understand how disappointing this must feel. Please know that we’re here to assist and would like the opportunity to review your concerns further.
Kindly email us at [email protected] so our team can look into your account and work with you toward a resolution.
Hi Leslie,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the resume review and the concerns raised about the feedback you received. We sincerely apologize if the review came across as inconsistent or impersonal, as this is not the experience we aim to provide.
We also regret the delay in communication and understand how disappointing that can be.
Your feedback has been shared internally for review as we continue working to improve both our services and customer experience.
Hi,
Thank you for your feedback! We’re delighted to hear that you found our service prompt and professional. Providing timely support and a positive customer experience is very important to us.
We truly appreciate your support and kind words.
我在找工作的过程中感到精疲力尽,并认为支付专业服务来接手是值得的。我是通过 Governmentjobs.com 上的一则广告推荐到 TopResume 的,因为我信任该平台,所以我信任 TopResume。现在我的简历看起来和读起来都像是由 AI 生成的,一个绝对是 AI 的求职信撰写者,还有 20 个未使用的“自动申请”积分,这让我少了 210 美元,“自动申请”被宣传为一个人为每份工作定制我的简历并为我申请,而实际上,他们的 AI 系统只是从我的 Linkedin 个人资料中提取信息,并根据这些信息自动生成申请,如果 AI 标记出问题,呼叫中心人员可能会进行检查。我知道这一事实,因为我第一次尝试使用它时,我收到一个弹出窗口,提示我需要使用更多信息更新我的 Linkedin 个人资料,然后它才能工作。确实做同样的事情,但更好。从本质上讲,我支付的所有费用都可以在 Linkedin 或 Indeed 上免费完成。
最初对我简历的专业批评给我留下了深刻的印象;考虑周全,措辞优美,有深度。他们就是这样抓到我的。 **我想让那个人写我的简历。**但是,我认为那个人只为营销团队工作,向人们推销该服务。真正写我简历的人是一群具有混合英语语言技能的人(电子邮件中有很多“请”;通常不是问题,但当我为与潜在雇主沟通的文件的书面质量支付 200 美元时,这很重要)并且我收到的简历不了解信息层次结构,所以我最好的资格,那些让我成为候选人的资格,都与平凡的细节混合在一起。整件事读起来非常平淡,甚至有点混乱。我对纸面上的我并没有留下深刻的印象,那为什么它会给招聘人员留下深刻的印象呢?他们说我保证得到的面试次数是以前的两倍(即使没有自动申请),但使用这份简历我收到的面试次数为零。当我说我想要退还 180 美元(其余的用于自动申请积分)时,他们只是提供了重来的机会。我真的不希望他们在第二次提供价值 180 美元的服务时做得足够好。我根据对我的旧简历进行的令人难以置信的初步分析支付了这笔费用,但除非他们让那个人来做这件事,否则它不值近 200 美元。
Reply from TopResume2026-06-30
Hi April,
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We understand your concerns regarding the resume quality and auto-apply feature.
Please note that a dedicated expert was assigned to your order, and your service remains covered under our 60-day interview guarantee. As part of this, a rewrite was offered to help address your concerns, and this resolution is still available. Our team has also sent you a detailed email regarding your case.
If you would like to proceed with the rewrite option, please contact us at [email protected]
Hi Laura,
Thank you for your feedback! We’re delighted to hear that you were pleased with the quick responses to your revision requests. Providing timely communication and support is very important to us.
We truly appreciate your support and are glad you had a positive experience.
Hi Karin,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by missing your scheduled call and the lack of follow-up communication. We understand how disappointing this experience must have been.
Your comments regarding communication and service expectations are valuable, and we will share them with our team to help improve the customer experience moving forward.
Hi Ross,
Thank you for your wonderful feedback! We’re delighted to hear that your writer guided you through the changes, explained the reasoning behind them, and helped create a final document you’re happy with. It’s especially rewarding to know that you would recommend our services and consider using them again in the future.
We truly appreciate your support and wish you continued success in your career journey.
Hi Martin,
Thank you for your feedback! We’re delighted to hear that you were pleased with the service and communication. Providing responsive support and a positive experience for our users is very important to us.
We truly appreciate your support.
Hi Adrian,
Thank you for your thoughtful feedback! We’re delighted to hear that you were pleased with the website experience, quick turnaround time, and communication from your resume expert. We completely understand your perspective regarding the long-term effectiveness of the service, and we truly appreciate your honesty.
We hope your new resume helps open doors to exciting opportunities and interviews, and we’d love to hear an update from you in the future.
Hi Nick,
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations and understand your concerns regarding the Executive package and the services provided. We take feedback like this very seriously and appreciate you bringing these points to our attention.
At this time, we were unable to locate your account based on the information available in the review. We have requested additional details through the Trustpilot platform so that we can properly review your case, address your concerns, and answer any outstanding questions you may have.
We are committed to looking into this matter further and improving the experience we provide to our clients.
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that Morgan was able to support you in creating a CV and cover letter that truly reflected your strengths and career goals. It’s great to know that your feedback was carefully considered throughout the process and that the service helped boost your confidence in today’s job market.
We truly appreciate your kind words and your recommendation.
Hi,
Thank you for your wonderful feedback! We’re delighted to hear that the updates to your resume helped streamline your experience and highlight your achievements in new and impactful ways. It’s great to know you’re pleased with the results so far.
We hope you find the mock interview training and application assistance equally valuable once you begin using those services. We truly appreciate your support.
Hi Robyn,
Thank you for your wonderful feedback! We’re delighted to hear that the service was responsive, well-informed, and tailored to exactly what you were looking for. It’s great to know that the feedback and support provided met your expectations.
We truly appreciate your support and are glad you had such a positive experience.
Hi Sharon,
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Silas and the quality of your CV and cover letter. It’s great to know that the communication, responsiveness, and final materials met your expectations and accurately reflected your experience.
We truly appreciate your recommendation and your kind words about our commitment to excellence.
我还没有看到简历重写的结果,但作者非常有组织性和沟通能力。 Van Q 很友好,乐于接受我的反馈,并及时回答了我的问题。
Reply from TopResume2026-06-22
Hi Mitchell,
Thank you for your feedback! We’re delighted to hear that your writer was organized, communicative, and responsive throughout the process. It’s wonderful to know that Van Q was friendly, open to your feedback, and able to answer your questions promptly.
We truly appreciate your support and hope the final resume exceeds your expectations.
Hi Kelly,
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and found our service professional, fast, and collaborative. Providing high-quality support while working closely with our clients is something we take great pride in.
We truly appreciate your support and thank you for taking the time to share your experience.
Hi Sandra,
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with TopResume and found our team professional, responsive, and knowledgeable. It's great to know that your resume and LinkedIn profile updates have given you greater confidence in your job search.
We truly appreciate your recommendation and wish you continued success in your career journey.
Top Resume 在提供他们所宣传的服务方面做得非常出色。他们很专业,及时高效,并且对我遇到的任何问题都提供了出色的跟进。这是一次真正的协作努力,总体而言我非常满意!
Reply from TopResume2026-06-15
Hi Ty,
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with TopResume and found our service professional, efficient, and collaborative. We truly appreciate your kind words and are glad we could help.
Wishing you the very best in your career journey!
Hi Carolyn,
Thank you for your wonderful feedback! We’re delighted to hear that you were impressed by the professionalism of both your writer and interview coach, as well as the quick turnaround on revisions. It’s especially rewarding to know that Alden worked closely with you, carefully implemented your feedback, and helped deliver results that you’re happy with.
We truly appreciate your recommendation to others and are grateful for your trust in our services.
Best of luck with updating your LinkedIn profile and your continued career success!
Hi Martha,
Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with your resume and found it professional and ready to support your job search. It’s also great to know that Natalie provided prompt service and delivered your document in a timely manner. We’ll be sure to share your kind words with her.
Thank you for choosing TopResume, and we wish you every success with your applications.