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Education & Training

TopResume

201 reviews

4.4201 reviews
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About TopResume

Data updated
Website
topresume.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (26/26)
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Is TopResume legit?

TopResume (topresume.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

对简历和自我缺乏信心

我对这项服务的体验并不符合我的预期。一切都是通过问卷完成的,从来没有机会和真人互动。虽然最终的产品很不错,但它与我原来的简历几乎相同。我被要求提供我的前三个职位,但我收到的简历只针对其中一个。此外,我没有获得任何证据或确认,表明任何自动申请是代表我提交的。总的来说,这让我对自己未来的职业道路失去了信心。

Reply from TopResume2026-04-23

Hi Nicholas, We’re sorry to hear that your experience did not meet your expectations. We appreciate your feedback and want to assure you that we are continuously working to improve both our product and overall user experience. Your concerns have been noted, and we’re confident that one of our team members will be reaching out to you to address them in detail. Thank you for taking the time to share your thoughts with us.

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shalista · 1 review · Experienced 2026-04-17 ·

same week interviews!

Fantastic, Fast and I got interviews within the same week!

Reply from TopResume2026-04-20

Hi Shalista, Thank you for your amazing feedback, we’re delighted to hear that you had such a fantastic and fast experience. It’s wonderful to know that you started getting interviews within the same week. We truly appreciate you taking the time to share your success with us, and we wish you the very best in your job search.

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LaShanda Kirkland · 1 review · Experienced 2026-04-13 ·

I love how Chris was able to condense…

I love how Chris was able to condense my 4 page tasked oriented resume into 2 pages of detail oriented experience! He was quick and efficient and extremely responsive!

Reply from TopResume2026-04-20

Hi LaShanda, Thank you for your wonderful feedback, we’re delighted to hear that Chris was able to effectively refine your resume into a concise and impactful format. It’s great to know that his efficiency and responsiveness made a positive difference in your experience. We truly appreciate you taking the time to share your thoughts with us.

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Al Fakhoury · 1 review · Experienced 2026-04-08 ·

Needed to be done

Very responsive and clear reformatting and rewriting.

Reply from TopResume2026-04-20

Hi Al, Thank you for your feedback, we’re glad to hear that you found the service responsive and the reformatting and rewriting clear. It’s great to know that our support met your expectations. We truly appreciate you taking the time to share your experience with us.

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William Byal · 1 review · Experienced 2026-04-15 ·

Great service!

Great service, Highly recommend! Zelda was efficient, professional, and explained every step clearly. She made thoughtful recommendations and put together a clean, well-formatted resume that I am excited to use. The whole process was smooth and supportive. I am already seeing the difference in how my experience comes across. Very happy with the result and would definitely work with Zelda and TopResume again. Crossing my fingers for more interview opportunities ahead!

Reply from TopResume2026-04-20

Hi William, Thank you for your wonderful feedback! We’re delighted to hear that Zelda provided such a professional and supportive experience while creating a resume you’re excited to use. It’s great to know you’re already seeing a positive difference in how your experience is presented. We truly appreciate your trust in us and wish you the very best with your upcoming interview opportunities.

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xArmyRanger · 3 reviews · Experienced 2026-04-15 ·

Long Overdue…

“Timely, Responsive, Flexible, Competent, and Efficient! Highly Recommend, especially those that think AI is better than a Human!”

Reply from TopResume2026-04-20

Hi, Thank you for your fantastic feedback, we’re delighted to hear that you found our service timely, responsive, flexible, and efficient. It’s especially great to know that you valued the human expertise behind the process. We truly appreciate your recommendation and thank you for taking the time to share your experience with us.

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K M · 3 reviews · Experienced 2026-04-08 ·

Great resume writing service

Great resume writing service. Highly talented human writers who put a great deal of effort into making me look as good as I can for my prospective employers. Kudos and Thank you to Oscar S.

Reply from TopResume2026-04-20

Hi Pantikore, Thank you for your wonderful feedback, we’re delighted to hear that you had such a positive experience with our resume writing service. It’s great to know that our writers’ effort and expertise helped present you strongly to prospective employers. We truly appreciate you taking the time to share your experience with us.

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Jorge · 2 reviews · Experienced 2026-04-15 ·

Quality work from Top Resume

I'm very grateful to the Top Resume and interview team. Professional, supportive, and productive with high quality work. Helping me find the right exec job for me.

Reply from TopResume2026-04-20

Hi Jorge, Thank you for your wonderful feedback, we’re delighted to hear that you had such a positive experience with the Top Resume and interview team. It’s great to know that you found the service professional, supportive, and productive, and that it helped you in your search for the right executive role. We truly appreciate you taking the time to share your experience with us.

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J. Scott · 1 review · Experienced 2026-04-13 ·

I have enjoyed the process thus far and…

I have enjoyed the process thus far and feel good about the investment in this service.”

Reply from TopResume2026-04-20

Hi J, We’re glad to hear that you’ve enjoyed the process so far and that you feel confident about your investment. It’s great to know our service is meeting your expectations and providing value. Your feedback motivates us to continue delivering a positive experience. Thank you for sharing your thoughts with us.

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Anisha Patel · 1 review · Experienced 2026-04-09 ·

Great experience

Great experience. My writer was highly skilled and he delivered edits in a timely manner. I could not be happier with my resume

Reply from TopResume2026-04-20

Hi Anisha, Thank you for sharing your experience! We’re pleased to hear that your writer delivered high-quality work promptly and met your expectations. It’s wonderful to know you’re so happy with your resume and the overall service. We truly appreciate your feedback and support.

一流的。

“专业、支持且及时。”

Reply from TopResume2026-04-20

Hi Olusegun, Thank you for your kind words! We’re glad to hear that you found our service professional, supportive, and timely. Providing a smooth and reliable experience is always our goal. We truly appreciate your feedback and support.

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Seth Klein · 2 reviews · Experienced 2026-04-01 ·

Used to Be Great, Now Just Pushing Out Slop

I was such a fan of TopResume that I referred multiple friends and colleagues to them over the years. I genuinely believed in their service. That makes this experience incredibly disappointing. The resume I received was full of basic errors — employer names missing and my education section randomly dropped in the middle of my work history. When I raised these issues, their editorial team “reviewed” the draft and concluded it met their quality standards. Rather than fixing anything, they asked me to send screenshots to prove the errors existed. The final product felt like it was AI-generated with zero human oversight or attention to my specific background. No care, no detail — just slop. I used to send people to TopResume without hesitation. I won’t be doing that anymore, and I’ll be letting the people I already referred know about this experience too. Avoid.

Reply from TopResume2026-04-10

Hi Seth, We sincerely apologize for the experience you’ve had and understand how disappointing this must be, especially given your past trust in our service. This is not the level of quality we aim to deliver, and we truly regret any frustration caused. One of our team members will be reaching out to you shortly to address your concerns and review your case in detail. Thank you for bringing this to our attention.

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Chrissy N · 4 reviews · Experienced 2026-04-01 ·

“Jason was amazing

“Jason was amazing. Im very pleased with the outcome.”

Reply from TopResume2026-04-06

Hi Chrissy, Thank you for your wonderful feedback, we’re delighted to hear that you had such a positive experience and were pleased with the outcome. We’re especially glad to know that Jason was able to assist you so well. We truly appreciate you taking the time to share your experience with us.

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Chris · 1 review · Experienced 2026-04-03 ·

Easy!

“I just loved how easy it was. The process, the edits, and receiving the final product.”

Reply from TopResume2026-04-06

Hi Chris, Thank you for your wonderful feedback, we’re delighted to hear that you loved how easy the entire process was. It’s great to know that the edits and final delivery met your expectations. We truly appreciate you taking the time to share your experience with us.

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Mau · 1 review · Experienced 2026-03-18 ·

Professionalism

Professionalism, promptness and convenience were keys and I believe Top Resume delivered especially in those areas.

Reply from TopResume2026-04-06

Hi Mau, Thank you for your wonderful feedback, we’re delighted to hear that you valued the professionalism, promptness, and convenience of our service. It’s great to know that Top Resume delivered in the areas that matter most to you. We truly appreciate you taking the time to share your experience with us.

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Wayne · 3 reviews · Experienced 2026-03-30 ·

Like a well-oiled machine!

TopResume works like a well-oiled machine! Everything came together smoothly.I chose the resume service and expedited service.Working with John U. was terrific. He replied promptly, and we communicated well. John gave me further confidence in the finished product by answering questions I had about the Applicant Tracking System (ATS) and how my resume had been optimized.I've already started getting this resume out there!

Reply from TopResume2026-04-06

Hi Wayne, Thank you for your fantastic feedback, we’re delighted to hear that everything came together smoothly for you. It’s great to know that John U. provided prompt communication and helped build your confidence in the final resume. We’re especially glad to hear you’ve already started using it, and we wish you the very best in your job search. We truly appreciate you taking the time to share your experience with us.

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Basil · 1 review · Experienced 2025-03-28 ·

Meh, YMMV

My agent did not seem to have experience with my areas of expertise related to enterprise software presales for SaaS platforms, regulated industries, and compliance frameworks like SOC 2. I had to explain and re-explain what it is and why it is important. I even paid extra to have a live phone call with my agent. They suggested 'Recognized for explaining the importance of SOC 2' be added to resume. That made me think they pasted our conversation into AI and the AI recognized that I thought SOC 2 was important. Also, one of their suggested edits to my resume was the bullet 'Initiated the Partner Certification Initiative'. Perhaps their AI enjoys Monty Python sketches. The agent did seem courteous and responsive, just was not well-versed with enterprise presales.

Reply from TopResume2026-03-30

Hi Basil, Thank you for your detailed feedback. We’re sorry to hear that the expertise provided did not meet your expectations, especially given your specialized background, though we’re glad the agent was courteous and responsive. This is not the level of service we aim to deliver, and we’d like the opportunity to review this further. Please drop us an email at [email protected] so we can assist you.

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S Kumar · 5 reviews · Experienced 2026-03-23 ·

No value for money - resume writing ok but placement support is zero

I bought the job placement service (topresume+careerminds) which included resume writing, linkedin update. The experience with the resume writing was good but the job placement support (whch was the more critical piece of the package) was almost zero. Resume distribution to "select recruiters" received 0 responses in 2+ months. Customer support was bad from careerminds and did not address any issues.

Reply from TopResume2026-03-30

Hi S Kumar, Thank you for sharing your experience with us. We’re sorry to hear that the placement support did not meet your expectations, although we’re glad you were satisfied with the resume writing service. This is not the level of service we aim to provide, and we’d like to review this further. Please drop us an email at [email protected] so we can assist you.

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Keith Swinton · 1 review · Experienced 2026-03-16 ·

Excellent Service!!!

Excellent writer very good communication professional attention! I will be using Top Resume again for my future career updates!

Reply from TopResume2026-03-23

Hi Keith, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with your writer and appreciated the communication and professionalism. It’s fantastic to know you plan to use our services again for your future career updates. We truly appreciate your support.

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Armando Gomez · 1 review · Experienced 2026-03-03 ·

“This is the second time I use your…

“This is the second time I use your services, always professional and quick. My first time, think was in 2016/2017, that resume help get where im now. I know this time will be the same outcome. Thanks you”

Reply from TopResume2026-03-23

Hi Armando, Thank you for your continued trust in our services! We’re delighted to hear that your previous resume helped you reach where you are today, and it’s wonderful to have the opportunity to support you again. It’s great to know you’ve had a consistently professional and quick experience with us. We truly appreciate your support and wish you every success moving forward.