Great customer service
Great customer Service
Reply from Tower Loan2026-08-07
We are ecstatic to hear about your great customer service experience. Thank you, Jessica!
About Tower Loan
Data updated- Website
- towerloan.com
- Category
- Money & Insurance
- Location
- United States · Flowood
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 63% (5/8)
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Is Tower Loan legit?
Tower Loan (towerloan.com) has a 4.8 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 63% of negative reviews. Last updated 2026-08-10.
What people say
If any finance company can help you its Tower
The young man did what he had to do to get me approved! He was so helpful and professional! Thank you so much ✌🏽
Reply from Tower Loan2026-08-07
We are grateful for your kind words, Linda. We are pleased our team member was helpful and professional in getting you approved.
It's service great 👍
Reply from Tower Loan2026-08-07
Your positive feedback means a great deal to us. We are glad Tower Loan delivered great service for you.
Josh and his staff at the Florence…
Josh and his staff at the Florence location are famtastic.
Reply from Tower Loan2026-08-07
Your positive feedback about Josh and his staff at the Florence location is appreciated. Thank you, Stephen!
The Best Overall Performance & Customer…
The Best Overall Performance & Customer Satisfaction ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Reply from Tower Loan2026-08-07
Thank you for your review, Gwendolyn. We are privileged to hear you experienced the best overall performance and customer satisfaction with Tower Loan.
The staff was great along with the…
The staff was great along with the customer service and getting me approved fast with the amount I requested.
Reply from Tower Loan2026-08-07
Thank you for your wonderful feedback, Sherris. We are glad the staff, customer service, and quick approval met your needs.
People friendly and helpful
People friendly and helpful. Explained everything.
Reply from Tower Loan2026-08-07
We are delighted to hear our team was friendly, helpful, and explained everything clearly. Thank you, Carletta!
Kind and professional thank you so and…
Kind and professional thank you so and God bless you
Reply from Tower Loan2026-08-07
We are honored to receive your kind words. Tower Loan values professionalism and kindness. Thank you, Mickie!
Very friendly and helpful to us
Reply from Tower Loan2026-08-07
Thank you for your review, Phillip. We are pleased our team at Tower Loan was friendly and helpful to you.
Expediency!
Expediency! No red tape!! In and out in no time
Reply from Tower Loan2026-08-07
Your positive feedback is appreciated, Walter. Expediency and no red tape are experiences we strive to deliver consistently for every customer.
Service communication was great
Service communication was great Staff was wonderful
Reply from Tower Loan2026-08-07
Thank you for your review, Lonzo. Your kind words about our service communication and staff are truly appreciated.
I came in to make a payment and was…
I came in to make a payment and was telling an employee about my wife having cancer surgery. The next day I got a call from Donavan the store manager telling me that I qualified for more money on my loan. THAT IS CALLED CUSTOMER SERVICE and why I will always be a Tower Loan customer
Reply from Tower Loan2026-08-05
Thank you for your wonderful feedback, John. Donavan's proactive outreach reflects the service Tower Loan strives to provide. Wishing your wife a full recovery.
All the employees at the West Plains…
All the employees at the West Plains location were extremely helpful.
Reply from Tower Loan2026-08-05
Your positive feedback about the West Plains team is appreciated. We are glad they were helpful to you, Helen.
Great customer service
Reply from Tower Loan2026-08-05
Thank you for your wonderful feedback. We are glad the customer service at Tower Loan met your expectations.
Great job crew very attentive to detail
Great job crew very attentive to de
Reply from Tower Loan2026-08-05
We sincerely value your kind words, James. Your recognition of our crew's attention to detail means a great deal to us.
Tower Loan
Tower Loan was there for me when we needed them then and are here for me and my family once again. Thank you, Tower Loan.
Reply from Tower Loan2026-08-05
Thank you, Ricky. Tower Loan is proud to support you and your family. Your trust means everything to us.
Nice and friendly I’m honest when i say…
Nice and friendly I’m honest when i say that and a quick response when I called
Reply from Tower Loan2026-08-05
We are grateful for your kind words. At Tower Loan, friendly service and quick responses are our priority.
Great customer service!
Great customer service and nice to work with. The friendly staff made the process easy and quick!
Reply from Tower Loan2026-08-05
We are happy to hear the friendly staff made the process easy and quick! Thank you, Selina, for choosing Tower Loan.
Very Professional
Tower Loan has always been professional and handled my needs. When speaking to any of the staff members, I feel my business and any concerns are taken seriously. In addition to that, they have great rates!!
Reply from Tower Loan2026-08-05
Thank you for your wonderful feedback, Annie. We are glad our staff takes your concerns seriously and that our rates meet your needs.
Everything was easy and fast
Reply from Tower Loan2026-08-05
Thank you for your wonderful feedback, Jeff. We are glad the process was easy and fast for you at Tower Loan.