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Vehicles & Transportation

TowUniverse.com

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100 reviews

4.6100 reviews
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About TowUniverse.com

Data updated
Website
towuniverse.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
91 reviews
Replies to negative
0% (0/7)
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888-634-9494[email protected]towuniverse.com

About this business

TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.

Is TowUniverse.com legit?

TowUniverse.com (towuniverse.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how easy it is to navigate the website to find the exact vehicle parts they need at exceptionally fair prices. People frequently mention that the entire ordering process runs smoothly and that the communication regarding shipment updates is truly remarkable. However, some people mentioned that delivery times were occasionally delayed or that the tracking information provided was somewhat unclear. Consumers also experienced occasional problems with package damage during transit or receiving their complete orders separated by several days.

Auto-generated from all reviews of this business. For reference only.

What people say

S
Stephen WUnited States · 1 review · Experienced 2026-06-09 ·

I ordered a hitch and reciever paid for…

I ordered a hitch and reciever paid for express shipping parts showed up separately a week apart from me needing them. I emailed them for return they sent me a RMA# I paid $160 to ship the UNUSED equipment Back with the RMA# and packing slips included here I am 3 weeks later after emails and parts delivered have yet to receive a email or a refund I would not recommend them if you have issues they don’t care to resolve or compensate you for your service or issues so unless you need something for sure in advance otherwise don’t look for good customer service or anything completely frustrated with the whole process now instead of the $270 I spent for hitch and reciever I’m out of a additional $160 for the return I have emailed them and haven’t heard anything after telling me it would be 5-7 business days it’s been 3 weeks since I heard anything and haven’t heard anything about a refund would not recommend at all if you order the wrong part or it doesn’t show up in a timely matter you are screwed

K
Kristina BUnited States · 2 reviews · Experienced 2026-06-18 ·

Good experience

I had been told by different people what I needed to haul my fifth wheel. Ella was super helpful in figuring out the safest and most secure way of hauling my fifth wheel across the country. We shall see how it works out when it comes in. She was very patient with me and answered all of my questions without making me feel dumb!

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