TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.
TowUniverse.com (towuniverse.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how easy it is to navigate the website to find the exact vehicle parts they need at exceptionally fair prices. People frequently mention that the entire ordering process runs smoothly and that the communication regarding shipment updates is truly remarkable. However, some people mentioned that delivery times were occasionally delayed or that the tracking information provided was somewhat unclear. Consumers also experienced occasional problems with package damage during transit or receiving their complete orders separated by several days.
Auto-generated from all reviews of this business. For reference only.I ordered an RV door and needed it by a certain date. I sent an email to the sales department to verify I could get it by the date. I was contacted by the sales department and unfortunately they could not get it to me by the time i needed it. I very much appreciate the honesty.
Online process was great, tracking was updated daily. Great experience.
Too easy, just ordered it but smooth process so far!
Had the part I needed at a fair price. Easy ordering, fast shipping!
Great on hand stock, quick and easy process!
simple and painless,ships to home instead of dealer...
Ordering was easy, shipping was fast,instalation instruction were clear & precise, and most importantly the price was the cheapest I found.
easy to order both wiring harness and receiver hitch together and was the best price for both
I placed my order after a bad experience with another company that just could not seem to get their mistakes fixed after over a month. I received this order within 2 days of ordering. And it was all there!
I have been looking for that hitch to fit my 1 1/4" reciever
Easy as can be
Ordered and the status changed to refunded with zero explanation. Not the first time you have screwed up my orders. Likely the last time I order unless someone can explain to me.
Found tow universe with a Google search. Price was really good, so I placed my order. Communication was amazing and shipping was fast! The hitch kit arrived a lot faster than I anticipated and was exactly what I needed. I would highly recommend them
Easy to navigate site and accurate info for products.
Had a problem at first with delivery timing. I was promptly reimbursed my express shipping fee, which I appreciate. I gave a one star because of the length of time it took, but changed to the 4 star, because this particular hitch is proprietary to my vehicle and difficult to get. Took 18 days to receive. I would buy from this company again.
I needed a gooseneck hitch. They were the lowest price, free shipping, no taxes. Very professional.
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