Trace Your Past (trace.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 83% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
The self-paced DNA Academy course was exactly what I was looking for. It was presented in a well organized format and was a great course!
Doris, Thank you for the kind words. We are so incredibly happy to hear that the DNA Academy was beneficial in your genetic genealogy journey. There are several new courses slated for 2024 and we hope you enroll and continue to expand your genealogy skills. Team Trace
I provided Trace with the information I had about my family and they did the rest. Prior to connecting with Trace, I was able to find information about my grandfather's side of the family, but very little about my grandmother's side of the family. Trace provided more information about both sides of my family than I hoped for.
Isaac, Thank you so much for the kind words. We are so incredibly happy to hear that you were pleased with the outcome of your project and that we were able to exceed your expectations. Enjoy sharing the story of your ancestors with other family members! Team Trace
I have had several research products conducted by Trace with fantastic results. I highly recommend them for genealogy research.
Robert, Thank you for the nice review and for your continuing to entrust us with your genealogical research needs. We are very grateful! Warmest Regards, Team Trace
Trace was an excellent company to work with. They communicated regularly about the status of my project, and when I got the final result, I was extremely pleased with how thorough and well researched and documented everything was. I’ve used numerous other genealogy research groups before, and I am very pleased with Trace and intend to use them again.
Janet, Thank you for the kind words. We are so happy to hear that you are pleased with the outcome of your research project and for your trust in Trace as a partner in your genealogical journey. We look forward to assisting you with your future genealogy research needs. Warm Regards, Team Trace
The researcher was able to locate my great-uncle who was only a name to me in his brother’s obituary. None of my family members had any information about him either. I could not find a single document to confirm his identity. She provided me with all the possible variations of surnames and concluded that he used a middle name rather than his first name. With multiple possibilities of the same name in a number of states, she researched each one and included conclusions which eliminated all but one.
Starr, We are touched by your appreciation of the work on your project. Your recognition of the meticulous attention to detail—sifting through surname variations, examining numerous records, and piecing together the clues to arrive at a definitive conclusion—is greatly appreciated. It's the most intricate puzzles like these that make the work truly fascinating and deeply rewarding. Team Trace
Although a bit expensive for me, I had reached an impasse on searching for my 2nd Great-grandfather's birth history and connection to Ireland. My first search through Trace verified my beginning efforts into genealogy, and gave me a few new "crumbs" to research. Unfortunately, they couldn't find an answer to my question. My second search through Trace used DNA, and I had my brother take a "Y" DNA test to help. Still no definite answer, but our DNA matches have all been sorted and that will help me to take my next steps. DNA still baffles me, but I'm learning more every day.
Michelle, Thank you for the wonderful review. Happy that the research has provided you with new avenues to explore. Team Trace
I have taken various courses about maps, but this gives me more context to build on, hands on experience and details to make me think outside the box. Thank you
Vicki, Thank you for the kind words. We are so happy to hear that you found value in the Sanborn Fire Insurance Maps course and that the lessons helped you to think outside the box. We have many more courses on the horizon and we hope you continue to expand your genealogical knowledge with Trace. Trace Team
I thought I was asking Trace to look for a needle in a haystack and the results were more and better than I ever expected; I got the answer I was hoping for. The reports were thorough and readable and a treasure trove of information. They also kept me well informed of the progress and the cost was very reasonable.
Melinda, We are so happy that you are pleased with the results of your research project. Thank you for the kind words and valuable feedback. Team Trace
Very good DNA course! Have also worked for them earlier.
Liv, So happy to hear that you had a good experience with the DNA Academy course! Thank you for the kind words. Team Trace
I have had a terrible time with this course. I completed the course and sent them my mailing address for a certificate. I also asked questions during the course and never got answers. For the price I paid I think I should get my money back but have no way of getting it. I have recently asked another question about my certificate and my question is sitting as pending waiting to be approved. It has been like that for several weeks. My course was the fall 2022 one.
Caroline, We are sorry to hear that you have not yet received your certificate. That certificate was sent to you at the end of the quarter, following your completion in October. We have searched and found no email alerting us to the fact that your certificate was not received, but we will be happy to provide you with a copy of that certificate if you would please email as at [email protected] team monitors that email address for all certificate and technical questions related to the course, as specified in your registration email. The value of the course is in the lessons presented and we hope that you have been able to apply that knowledge towards furthering your research. Sincerely, Team Trace
This course taught me so much! I had tried for months to use my DNA test results to identify my great-grandfather with no luck. I am so glad that I decided to sign up for the DNA Academy! The clear and organized lessons really made it easy to understand how to use my test and apply it to my research. I am happy to say that the brick wall that was my great-grandfather is a mystery no more.
Mary, We are so happy to hear that you found the DNA Academy course helpful. Thank you for the kind words and be sure to join our newsletter to be notified of our future courses. Team Trace
Fantastic course covering Sanborn maps and how to use them for genealogical and historical research. Everything was covered, from how to access and interpret the maps, to utilizing other resources in conjunction with the maps, in order to bring a community to life.
Karen, We are so pleased to hear that you found the course valuable to your research. Thanks for the kinds words and feedback! Team Trace
I absolutely LOVED this course! Very detailed and informative. I worked at my own pace and spent alot of time on sections that were important to me or that I didn't quite get the first time. I'd 100% recommend it to anyone interested in Genetic Genealogy.
Vanessa, Thank you for the valuable feedback! We are so happy to hear that enjoyed the course. Team Trace
I recommend this course for beginning, intermediate and advanced DNA analysts. I have been Co-Admin of a Surname DNA Project for several years and while I already knew a lot of the material, I still earned a lot.
James, So happy to hear that even an experienced DNA researcher, such as yourself, found great value in our course. Thanks for the feedback and review. Team Trace
It was nice to finally learn information on the adoption of our relative. We had tried for years to learn something without any luck. Know. That we have what Trace has given us we can start researching the families. I am excited to get to our part know. Thanks Trace,
Laura, We are happy that we were able to assist you in learning more about your adopted relative. We truly appreciate your kind words and wish you the best of luck in your research of their families. Team Trace
After working through the lessons in the Trace DNA Academy, I have a good grasp of the concepts and have made significant progress analyzing my DNA results. Prior to the course, I had trouble getting started and figuring out what to do with all those matches. As I progressed through the course, I did all the exercises and feel much more competent. Spending time on the exercises using my own data was enormously helpful. It took me a year to complete the course, working at my own pace. I can now confidently carry a conversation about ethnicity, DNA, and family relationships.
Holly, It is so exciting to hear that the learnings from the course have left you armed with the knowledge to further your research. Thank you for the wonderful review. We hope you join us for other genealogy courses. Team Trace
Staff was very friendly and responsive to my requests for updates. I knew the process would take a lot of time given my request so I wasn't too concerned about the length of time. Overall it was a great, successful project and I am definitely considering hiring them for a second phase.
J, Thank you for the kind words. We look forward to working with you on future genealogy projects. Team Trace
Revision- after correspondence with the company, they claim they did not receive most of my emails and that they sent out links every time there was an update. It could be the fault of my email program, although I check my spam folder regularly, but I did not receive those. So I’ll change to 3 stars, although for any future research I will go directly to a researcher rather than a third party like trace. I think there is too much chance for miscommunication and lack of response. The research was good, the communication was really bad! I recently had my grandfather in Norway researched. When the final report came back, there was some scans of records that were missing. I have emailed four times and called once, and absolutely no response. They are really good at communicating until they get your money, and then no follow-up until the final report, and no response after the final report.
Hi Linda, We are sorry to hear you are unhappy with our service. However, the first email we have from you post-project came in on 24 April 2023. We responded the same day. The next day 25 April 2023 I was out of the office but today 26 April 2023 I responded to your follow-up email that we will look into the issue and fix any mistakes. We were as prompt as we could have been. We also sent you consistent updates on your project during the entire process.
I have Blaine Bettinger's Book in my library and I have also taken other DNA courses. I found the forms/tools provided in this course to be most helpful and I am looking forward to using them to solve some brick walls.
We appreciate your review, Kathy! Thanks for your comments on the course. If there is anything else we can help you with, please don't hesitate to reach out to us at [email protected].
This wonderful course was difficult, but well worth the effort. Understanding these concepts will open up a whole new avenue for extending your traditional research.
Thank you Wendy for your review. We are glad you enjoyed the course and found it helpful. If there is anything else we can help you with, please don't hesitate to reach out to us at [email protected].
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