Hi there! Thanks for stopping by our Trustpilot page! Before you leave a review, we’d love to share a quick note about who we are. TRACK718 is a **free parcel tracking platform** — we’re not a seller or a courier company. Our job is simply to help you track your packages from over 3,000 carriers worldwide by showing you the latest tracking info directly from their official websites.If anything goes wrong with your delivery — like delays, missing items, or other issues — the best step is to reach out to the seller or the shipping carrier directly. They’re the ones who can help sort things out.Thanks so much for your understanding and support! — The TRACK718 Team
Written by the business, not verified by us.Track718一站式查询平台 (track718.eu) has a 1.0 out of 5 rating on OK.one, based on 146 user reviews collected here. It is listed under Business Services and its reputation is poor. 99% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-10-25.
Most reviewers were let down by their experience overall. Customers frequently state that their purchased packages often fail to arrive, and report issues with the online tracking system marking shipments as delivered. Many people explained that tracking updates can be delayed over several weeks, leading to missed payment dispute windows. Some reviewers were unhappy with financial losses associated with online stores linked to these shipping pages. Consumers also warned that communicating with customer support is entirely impossible, strongly urging others to contact their banks immediately for chargeback refunds.
Auto-generated from all reviews of this business. For reference only.I can't believe I actually fell for this scam. If you think about it, the sales prices were ridiculous. Luckily, my bank reversed the charges and I got my money back. They will also complete an investigation. These people are still messaging me claiming the order is on its way.
Three orders I spent 230$ why they doing that I need my stuff please give me my order they emailed me delivered I don’t get anything 😭😭😭😭
"We should ban this kind of scam company..."
scam it shows delivered but i didn’t received it yet. totally a scam
Tracking was saying "package delivered" but I never received and there is no way to find out which transport company did. It seems like a scam
SCAM Tracker, used by SCAMMERS This Track is showing, means simulate, a parcel is traveling from China to other country and location, show this around 1 month and at end show the parcel was Delivered, but not :( Pure Scam.
Same as the others, placed an order online, paid through PayPal, order says delivered but I received nothing, now the link to the store is no longer available.
I ordered a product from China to the UK and was a bit nervous when I saw all the reviews of this tracking company. I don't normally write reviews but thought I had to this time to share that everything was fine for me. Track718 was a bit behind on getting updated but I did receive the product ok in a reasonable time period. I can't speak to what happened to other customers' products but I personally had no issues.
Scam scam scam. Do not use. Do not trust!! Pretty much what most others say of false tracking etc etc. What I don't get is how there is a 1.3 average review s ore yet there isn't a single review above 1%.
Scam company that works with scammers that u order goods from on-line. They will make u wait with false tracking numbers for over a month to then say your package was delivered when it wasn't. Never use!
My story is pretty much the same as other reviews. I saw an ad on face book went to the site and great discounts were offered. The site and the subsequent tracking were very convincing. The tracking went to "out for delivery" to "delivery" but nothing was ever delivered! I wasted a whole day waiting for something that never arrived and lost £42. These people are SCAMMERS! 0 STARS : the 1 star as I had to tick something.
Scam alert! Bought a product on Facebook thinking it was coming from the US yet the transaction showed critiblood-London. Then when the so called tracking was provided it was from Track718 in China. As soon as I saw that, I tried to stop them from supposedly shipping and told them I wanted a full refund. I was told I couldn’t cancel my order. I did tell them if I had known it was coming from China. I would’ve never ordered. Then weeks later this so-called tracking says my package was delivered and it never was. How many thousands of people are being scammed by just this one company. I think we all need to make a petition and get this taken care of with our government. Also social media sites that allow these scammers need to be held accountable for our losses.
I have a question for you. I ordered a dress on Pennington but track718 was the delivery. Since the 15th November 2024 I has no update, I send them e-mail. To pennington and to track718 nobody anwser me. Did you know how can I be repay on my credit card?! Thank you.
I was fooled by a very real looking website offering big discounts on Blundstone boots as part of a Black Friday sale. Turns out original site was a copy of the actual Blundstone website (scam company has now pulled site down). Had been sent a track718.eu link that followed the 'parcel' all the way from China to my address before it was 'delivered'. Total fraud... Instagram had allowed this ad to be posted along with other legit ads...
**SCAM** The tracking number is not legitimate it says that it's stopping at certain stops and it's going through customs but it truly will never arrive.
Total scam !! Said package delivered I received nothing! I reporting this site to fraud department!
Track 718is a scammed. I ordered fashion clothes said it arrived and delivered. Never received the package. No email reply from customer service. No phone number to call and complain either .
I echo all comments. Ordered Merrell shoes advertised on Facebook as ostensibly from Sports Direct. Turned out was dealing with blooms-body.com in Hong Kong. After over a month, received e mail from Track718 saying it was delivered to addressee. We were in then. Nothing arrived. TOTAL SCAM SITES
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