track718.us (track718.us) has a 1.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 85% of reviews are 1 star, a relatively high share; The business has replied to 59% of negative reviews. Last updated 2026-08-10.
What people say
L
Louise Crichton · 1 review · Experienced 2026-07-31 ·
★★★★★
08/06/2026
08/06/2026
This site is not legit, to make you feel that your merchandise is on his way and say it was delivered. Not true , I was home for two days and no one delivered the parcel. I sent many complaints to the vendor and the sender. It was written that it would be delivered in 24 hours , it took 32 days processing too not getting the merchandise. No refunds . I got scammed.
Please be careful.
Reply from track718.us2026-08-05
Szanowny/a,
Dziękujemy za podzielenie się z nami swoimi doświadczeniami na Trustpilot. Twoja opinia jest niezwykle cenna.
Oczywiste jest, że płatność za zakupiony towar nie została dokonana na naszej stronie internetowej, a jedynie otrzymaliśmy bezpłatne narzędzie do śledzenia przesyłek.
Przypominamy, że TRACK718 to platforma do śledzenia przesyłek. Agregujemy globalne informacje logistyczne, aby świadczyć usługi śledzenia, ale nie jesteśmy firmą kurierską odpowiedzialną za dostawę ani sprzedawcą, który wysłał przedmiot. Konkretne problemy dotyczące procesu wysyłki powinny być rozwiązywane przez odpowiedniego przewoźnika lub sprzedawcę. Dołożymy wszelkich starań, aby sprawdzić szczegóły śledzenia i poinformować Cię o odpowiednich przewoźnikach oraz sugerowanych dalszych krokach.
Abyśmy mogli szybciej i dokładniej zbadać Twój problem ze śledzeniem, prosimy o wypełnienie poniższych informacji.
https://forms.gle/edkqbeiPgdATs3pZA
Cieszę się, że Twój problem został rozwiązany.
Z poważaniem,
Zespół TRACK718
T
The Village Farang · 2 reviews · Experienced 2026-07-31 ·
★★★★★
Track718 works hand in hand with…
Track718 works hand in hand with Chinese scam firms. They reported tracking for 2 separate ghost shipments which were allegedly shipped via the Chinese postal service.
Even the Chinese postal service has no records of these alleged shipments, yet somehow Track718 can still provide tracking data that dead ends at US Customs.
Fraud. Fraud. Fraud.
My reply to their statement below:
I never mentioned money in any way. Do you have sore elbows from jerking everyone around? I told the truth about your service. Everyone should be aware of your company and all of the complaints against you.
Reply from track718.us2026-08-05
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
T
Tom Balthazore · 1 review · Experienced 2026-08-01 ·
★★★★★
If I could give a lower number I would…
If I could give a lower number I would ....
Reply from track718.us2026-08-05
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
C
Carol Lytle · 2 reviews · Experienced 2026-07-24 ·
★★★★★
3 times ordered and allegedly shipped…
3 times ordered and allegedly shipped by Track718, fake status , fake tracking numbers. If you see track718 know you have been scammed.
Reply from track718.us2026-07-25
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
L
Luigi Panunzio · 2 reviews · Experienced 2026-06-26 ·
★★★★★
Terrible tracking service
Terrible tracking service. I do not recommend it.
Our package was marked as delivered, but there was absolutely no information about where it was delivered or who signed for it. No delivery address, no proof of delivery, and no local tracking number were ever provided.
We contacted customer support several times by email and never received a reply. Without a local tracking number, it was impossible to contact the final delivery company or investigate what actually happened to the package.
The tracking information was confusing and inconsistent, making the situation even worse instead of helping. A tracking service should provide clear and reliable information, but this one failed completely.
If you need accurate tracking and responsive customer support, look elsewhere
Reply from track718.us2026-07-25
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements. Therefore, the claim that we are a scam website is definitely a misunderstanding.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
They said that they delivered my package inv #
ZA06585761401, but I never received it.
Their website is just one big run around. It's extremely disappointing, as this is the 2nd order that has been lost, and I don't think that the company who issued my order wants to try a 3rd time.
7/25/2026: RE Track 718 response. They claim not to be a scam, yet they said my package was delivered. To where? Not to my address, Perhaps they are not a scam. Maybe they are incompetent, or maybe they are thieves.
My experience is, they say they delivered my package. I ask "To where?" they say "Don't know, don't care."
Everyone (including original seller) shrugs their shoulders, "Oh well" and I'm supposed to do the same.
Also, in their reply to my original post, they list a website that when you paste it in the address bar, it can't be reached. How do I fill out your form when the web address can't be reached?
Reply from track718.us2026-07-25
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements. Therefore, the claim that we are a scam website is definitely a misunderstanding.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
I only now realized this is a common thing, it now also shows as delivered, seems they work with the scammers to provide fake info to you.
Reply from track718.us2026-07-25
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements. Therefore, the claim that we are a scam website is definitely a misunderstanding.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
p
pointan · 1 review · Experienced 2026-06-08 ·
★★★★★
People blame the wrong party – this is just a tracking tool, not a courier
A lot of negative reviews here complain about not receiving packages, but this is a free tracking site that only shows location data from the tracking number. If your package doesn’t arrive, the fault is usually with the seller or shipping company.
I had one issue where status said ‘delivered’ prematurely, but after contacting support, my package arrived the next day. The site isn’t the most polished, but it gives valuable visibility – especially for orders from China with long shipping times.
Track718.us is a scam site, if you know how to dig, it's based out of China, not in the US as the .us would make you think it is. The site allows predators to log in such as Lenvoir and just put in fake info. We had a package that never went out, it's been a very long time now since we've made the purchase and still have never seen the package. They even tried to say the package arrived in our city in the sorting facility, but they failed to put the wrong zip code with our city, and used a zip code 2 hours away from here.
Do NOT use Lenvoir's site, and if anyone tries to show you tracking over Track718.us it's a scam site. I've been in cybersecurity, this is your warning.
Reply from track718.us2026-06-09
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
It is clear that the payment for the purchased goods was not made on our website, and we were merely given a free tool to track your movements. Therefore, the claim that we are a scam website is definitely a misunderstanding.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
N
Nancy · 4 reviews · Experienced 2026-05-29 ·
★★★★★
I just received an Email from a VERY…
I just received an Email from a VERY SUSPICIOUS COMPANY I WAS AN IDIOT TO EVEN TRY TO ORDER FROM, ARVYSA, it was for yoga slacks. Found out they just originated as of 5/26/2026!!! Oh, surprise, right!!!!!! Now today they sent the Email telling me my items are on their way and being shipped via Track718, but the tracking number can’t be found, sounds about right!!! Scam alert!!🚨 I didn’t sense the scam quickly enough and I paid the charge with my debit card. But as soon as I did I locked my card from any further charges! I called my bank to report fraud but couldn’t stop the charge so I have to call again and report to have the refund done due to fraud charges because this has all the ear marks of a 100%. Scam/fraud! TRACK718, thank you for coming forward and letting us know about you like you did, it proves to be very helpful!! I was tricked by an ad on YOUTUBE to make my purchase, just to let anyone know!!!!’
Reply from track718.us2026-05-30
This is a huge misunderstanding. Users are only sharing our website for tracking purposes, not for shipping. Track718 is a public tracking website that anyone can share.
If your tracking number cannot be found on our website, please contact the seller to confirm whether the tracking number was provided incorrectly or for other reasons. Thank you!
s
soe · 1 review · Experienced 2026-05-26 ·
★★★★★
They very professionally took the time…
They very professionally took the time to explain what was going on with my package.
t
tina · 1 review · Verified · Experienced 2026-05-28 ·
I purchased few items from a chinese wesbite and they sent me a link on track 718 to track the package.After a month it said that the package was delivered, but it was not true. Track718 is compliant with the scam website, however luckily I was rembursed from my bank
Reply from track718.us2026-05-30
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
I'm so glad your problem has been solved.
Sincerely,
The TRACK718 Team
P
Phil W · 1 review · Experienced 2026-05-08 ·
★★★★★
Track718 is a fraud with no support
Track718 is a fraud with no support.
I questioned the purchase ( an online Chinese Company) so I used PayPal to protect my card information and allow for easy dispute resolution if needed.
They sent me a link to Track718. It took almost a month for it to say that the item was delivered. It was never delivered, I contacted the store and got no response. I tried to reach Track718 with no success.
Reply from track718.us2026-05-19
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://www.track718.us/en/contactus/suggest?type=4&source=p124t
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
Scammer piss poor graphics definitely Red Flag I MISSED. ALL SHIPPING TIMES ARE EXACTLY THE SAME. RED FLAG..
Also 718 tracking.net
Also 718 tracking.com
Also 71 tracking.net
All fake companies working with other fake Chinese Scammers. DON'T BUY ANYTHING FROM FACEBOOK. USE AMERICAN COMPANIES ONLY
Reply from track718.us2026-05-19
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://www.track718.us/en/contactus/suggest?type=4&source=p124t
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
S
Steven Brooks · 2 reviews · Experienced 2026-05-10 ·
★★★★★
Track718 complicit with scam sites
Believe Track718 to be co-conspirators with scam websites. They send intermittent updates on their “tracking” and then when payment has cleared it reads as “delivered” and packages were never delivered. I have exterior cameras on my property and know 100% no delivery was made on or around the time claimed. And after reading other reviews on Trust Pilot I see the exact same thing with hundreds of other people globally and the exact same canned response sent from Track 718 to the victims. I recommend if you order online and get a tracking link to Track 718, cancel your order and contact payment company immediately to try and cancel payment, you ARE being scammed
Reply from track718.us2026-05-19
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
M
Mark Cooper · 2 reviews · Experienced 2026-05-05 ·
★★★★★
Another scammed Customer
I have been waiting for my item to arrive since February 2026. Supposed to take up to 21 days to arrive. Apparently the first parcel arrived on a Sunday in March. We don't get postal deliveries on a Sunday for a start. So, they sent out another parcel. This parcel was delivered allegedly some 600kms from my home address 2 days ago. This company is definitely a scam. Avoid at all costs. All attempts to contact the courier have failed.
Reply from track718.us2026-05-19
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
There has been no activity since April 4th. Why haven't you delivered it to me yet? Why, why, why?
380165750926
2026-04-04 06:06:00
LONDON, KY, US, 40741, On FedEx vehicle for delivery,Scheduled for delivery next business day
2026-04-04 05:57:39
LONDON, KY, US, 40741, At local FedEx facility,Delivery scheduled via FedEx Ground, not US Postal Service
2026-04-04 05:57:00
LONDON, KY, US, 40741, At local FedEx facility
2026-04-04 02:08:38
INDEPENDENCE, KY, US, 41051, Departed FedEx location
2026-04-04 00:28:00
INDEPENDENCE, KY, US, 41051, Arrived at FedEx location
2026-04-03 13:57:47
BENTLEYVILLE, PA, US, 15314, On the way
2026-04-03 01:53:50
EAST BRUNSWICK, NJ, US, 08816, Left FedEx origin facility
2026-04-02 18:47:00
EAST BRUNSWICK, NJ, US, 08816, Arrived at FedEx location
2026-04-01 23:40:30
US, 08901, Shipment information sent to FedEx
Reply from track718.us2026-04-29
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
i
ioos · 1 review · Experienced 2026-04-15 ·
★★★★★
This website is free of charge
This website is free of charge, and it can also tell which logistics provider is helping me transport the package. It is really a good tool to know where the package has arrived in time
Reply from track718.us2026-04-29
Honey,
Thank you for sharing your experience with us on Trustpilot. Good luck.
K
Kevin Noddin · 1 review · Experienced 2026-04-12 ·
★★★★★
Scam website
Scam website, fake tracking data
Reply from track718.us2026-04-16
Dear ,
Thank you for sharing your experience with us on Trustpilot. Your feedback is incredibly valuable.
As a reminder, TRACK718 is a package tracking platform. We aggregate global logistics information to provide tracking services, but we are not the courier company responsible for delivery or the seller who shipped the item. Specific issues regarding the shipping process need to be handled by the corresponding carrier or seller. We will do our best to investigate the tracking details for you and inform you of the relevant carrier information and suggested next steps.
To help us investigate your tracking issue faster and more accurately, please fill out the information below.
https://forms.gle/edkqbeiPgdATs3pZA
We hope this information helps and that your issue is resolved quickly.
Sincerely,
The TRACK718 Team
