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Tradematics

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49 reviews

3.249 reviews
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About Tradematics

Data updated
Website
tradematics.com
Category
Money & Insurance
Location
Malaysia
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
86% (12/14)
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About this business

Tradematics is the world's first broker powered by artificial intelligence. We analyze tens of thousands of data directly out of the market from which you can benefit in your daily trading. Tradematics offers more than 1 500 trading instruments such as forex, stock indices, equities and commodities. We provide support in your local language 24/5. and We have a fast and intuitive mobile app, for mobile traders. For users who prefer desktop trading, we have MT5 platform.

Written by the business, not verified by us.

Is Tradematics legit?

Tradematics (tradematics.com) has a 3.2 out of 5 rating on OK.one, based on 49 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 42% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 86% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

The registration process felt a bit…

The registration process felt a bit complex initially but the support team guided me patiently. Now trading feels easy and secure

Reply from Tradematics2025-08-11

Thank you for your kind words! We’re happy our support team could help you through the registration and that you now feel confident and secure while trading with us.

Good broker but the absence of webinars…

Good broker but the absence of webinars or weekly out looks is a miss for me.

Reply from Tradematics2025-08-11

Thank you for your honest feedback! We’re glad you see value in our brokerage, and we appreciate your suggestion regarding webinars and weekly outlooks.

This platform has become part of my…

This platform has become part of my daily routine. I trust it like my banking app.

Reply from Tradematics2025-07-22

Thank you for your trust! We’re honored our platform has become such a reliable part of your daily routine. Your confidence means everything to us.

Since joining,I've been recommending…

Since joining,I've been recommending Tradematics to my colleagues.It's that good.

Reply from Tradematics2025-07-22

Thank you for your trust and support! We’re thrilled you’re recommending Tradematics to your colleagues. It means a lot to us to have users like you spreading the word!

Good Platform, Poor First Impression

I signed up based on a recommendation, and while the platform itself is okay, my onboarding experience was frustrating. It took almost a week for my documents to get verified, and I didn’t get clear communication. Once the account was active, things were smooth but the first impression wasn’t great.

Reply from Tradematics2025-07-23

Thank you for your honest feedback! We sincerely apologize for the frustrating onboarding experience and the delays in your document verification. We’re glad things improved once your account was active. Your insights help us do better, and we appreciate your patience. If you have any further concerns or suggestions, please let us know.

I've used several platforms before but…

I've used several platforms before but tradematics finally feels like home. Fast execution zero downtime and a very easy to navigate dashboard. Thumbs up for reliability and transparency

Reply from Tradematics2025-08-11

We’re thrilled to hear that Tradematics feels like home for you! Your trust means a lot, and we’ll keep working hard to deliver the speed, stability, and transparency you deserve.

I've had a great time trading at…

I've had a great time trading at tradematics, interface being technically advance yet very easy to understand. Just sometimes the application lags in between that i don't like rest all great.

Reply from Tradematics2025-05-21

Thanks for your feedback! We’re glad you enjoy the advanced yet user-friendly interface and are working to improve app performance.

Tradematics team has done a good job…

Tradematics team has done a good job with the portal but somehow I won't give them 10/10 for the customer support. Need to look at it.

Reply from Tradematics2025-05-21

Thanks for your honest feedback! We’re committed to improving our customer support and appreciate your input.

Whenever I’ve had any questions

Whenever I’ve had any questions, the customer support has been helpful and quick. The platform itself is very stable, and I’ve had a positive experience so far.

Reply from Tradematics2025-01-27

Thank you for sharing your experience! We're glad to hear our support team and platform have met your expectations. We’re here for you anytime!

I have been receiving calls from Golden…

I have been receiving calls from Golden Brokers (tradematics for the past two months, urging me to invest online. After consistent follow-ups, I decided to invest USD 3,000 on August 12, 2024, to start trading. Initially, I saw good returns, and based on their daily advice, I increased my investment to over USD 15,000, adding USD 7,000 more, and on August 20, 2024, an additional USD 2,000, bringing my total investment to USD 12,000. At one point, my returns reached USD 8,000, with a total balance showing USD 18,000 in my account. However, my investment adviser insisted that I invest an additional USD 30,000 to benefit from lower spread charges and a swap-free account. This raised my suspicions, so I began researching the company online and discovered numerous negative reviews and reports of scams. I made it clear that I would not invest more, but they pressured me to trade for one more week to supposedly recover my money. During this period, I was forced to purchase natural gas in two lots with significant charges and NVDA shares over two days, which consistently showed losses. When I questioned the manual adjustments made to my account, they suddenly showed a withdrawal of USD 3,740. Then, they pressured me to buy 10 lots of USDTRY, but I refused and only agreed to 6 lots. The next day, I noticed they had deducted USD 8,928 as swap charges and spread charges. I had balance 5000 USD I tried withdrawal, but they didn't process my withdrawal. Asked me to invest 30k usd more and continue trading.

Reply from Tradematics2024-10-07

Thank you for your feedback. We understand the concerns you've raised, and we want to clarify a few points. Trading inherently involves risks, and we consistently highlight this to ensure our clients are well-informed before making decisions. We are committed to transparency—every fee, charge, and term is clearly outlined and accessible for review at any time. All users have full access to their accounts, where everything is clearly visible, and withdrawals are designed to be straightforward and easy to process.

Transparency and Results

What I love about Tradematics is the transparency. No hidden fees on deposits or withdrawals, and the ability to copy successful trades' portfolio has boosted my confidence and results. Highly recommend!

Reply from Tradematics2024-07-18

Thank you, Arjun! We're pleased to hear that our transparency and AI trading features have boosted your confidence. Happy trading!

Impressed by the quality

I've been trading with Tradematics for a few months now, and overall, it's been a great experience. At first, I was a bit worried because the trading account is only in USD, so I had to convert my money. But the exchange rate turned out to be really good. What I really want to highlight is their support service. I've talked to several managers, and their market knowledge has helped me a lot. Even though I missed some trades, I learned what I did wrong, and it's great to have such support.

Reply from Tradematics2024-07-18

Thank you for your feedback! We're glad you found the exchange rate favorable and appreciate your kind words about our support team. We're here to help you learn and grow as a trader. Happy trading, and don't hesitate to reach out if you need any further assistance!

I've been using Tradematics for the…

I've been using Tradematics for the past 4.5 months n I'm quite satisfied with what I'm getting. Appreciate the broker's assistance in guiding through MT5, compared to other platforms that I tried it looks bit complicated at first but in the end has a lot of good features. The only downside is that the withdrawal takes more than a day compared to my other accounts.

Reply from Tradematics2024-07-18

Thank you for your feedback! We're glad to hear you're satisfied and that our team could assist you with MT5. We appreciate your patience with the withdrawal times and are continually working to improve our services. Happy trading!

Tradematics Dubai Scam

Long story short, I was new to trading and had no knowledge of how the stock market works. The fund manager from Tradematics Dubai advised me to start with a $1,000 investment. After I paid the deposit, he informed me that the amount wasn't sufficient to start trading and that I needed more money to buy NVIDIA stock. They convinced me to invest more, so I added $10,000. Initially, I made a good profit with the NVIDIA stock, but then things changed. They persuaded me to invest in oil and gold multiple times. Even though I was naive, I started doubting the fund manager and questioned whether it was wise to invest in gold, as it seemed to be losing value. However, the scammer assured me it would improve. Eventually, I lost my entire investment, and they disappeared without any explanation. So, folks, beware of Tradematics Dubai. They are scammers. Ensure you check the IP location of the fund manager's phone number. He might introduce himself as an experienced professional speaking from the UK, but he is actually in Dubai. Make sure to verify the IP location of such individuals.

Reply from Tradematics2024-07-17

We are truly sorry to hear about your experience and appreciate your detailed feedback. Here are a few points of clarification: Investment Amount - Starting with the right investment amount is essential. We strive to provide clear and accurate guidance to our clients to prevent any misunderstandings. Gold Investment - It's important to note that gold prices have been on an upward trend. Currently, gold is significant increase from last year​​. The outlook for gold remains positive. Trading is risky and carries the risk of losing your investment, but our analysts work professionally and with market knowledge. Best regards, The Tradematics Team

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