Great service and very easy to use
Great service and very easy to use. I appreciated the clear interface and the quality of the information provided. The overall experience feels smooth and professional, which really inspires confidence.
About Tradematics
Data updated- Website
- tradematics.com
- Category
- Money & Insurance
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 86% (12/14)
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About this business
Tradematics is the world's first broker powered by artificial intelligence. We analyze tens of thousands of data directly out of the market from which you can benefit in your daily trading. Tradematics offers more than 1 500 trading instruments such as forex, stock indices, equities and commodities. We provide support in your local language 24/5. and We have a fast and intuitive mobile app, for mobile traders. For users who prefer desktop trading, we have MT5 platform.
Written by the business, not verified by us.Is Tradematics legit?
Tradematics (tradematics.com) has a 3.2 out of 5 rating on OK.one, based on 49 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 42% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 86% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Nice idea, needs mobile optimization
The AI logic is fine, but the website isn’t fully optimized for mobile screens yet. Works great on desktop though. I’ll keep using it once they release a proper app or update.
KYC process took than expected
It took me almost 3 days to get my account verified, even though they claim it's instant. Maybe it was due to high volume that week, but still frustrating. Once verified, everthing worked fine though.
Support Didn't meet expectations
The mobile app is fine and very responsive, but when I had an issue with margin calculations, the support team gave me vague answers. For a regulated broker, I expected more professionalism in their responses.
Reply from Tradematics2025-10-06
Thank you for your feedback! We’re glad you like the app’s performance. We’ll make sure your comments about support are shared with the team so we can raise our response quality to the level you expect.
Disappointed with delays
My withdrawal took over a week, and support kept telling me to wait . Eventually it came , but the delay hurt my trust . They need to fix this if they want long term clients .
Reply from Tradematics2025-10-01
Thank you for your honest feedback. We take withdrawal times seriously and are working to improve the speed and reliability of the process.
To complex for new traders
As someone new to trading I felt lost on the platform.the tools are advanced but not beginner friendly without strong knowledge,the tips don't help much.needs simpler guides
Reply from Tradematics2025-09-29
Thank you for sharing your experience as a new trader. We appreciate your feedback on the learning curve and will work on providing simpler guides and resources to make the platform more beginner-friendly.
Copy trading works, but result vary
I tested the AI copy trading. Some weeks were profitable, others were break-even. It’s a convenient tool, but you still need to manage risk. Don’t expect it to be 100% accurate.
Reply from Tradematics2025-09-29
We appreciate your balanced feedback on AI copy trading. It’s great to hear you find it convenient, and you’re absolutely right. risk management remains key for consistent results.
Mixed feelings
The platform runs smoothly and support is polite , but I didn't find Andy's AI analysis as groundbreaking as advertised. Sometimes the signals were helpful, sometimes they were too generic. Good, but not perfect
Reply from Tradematics2025-09-29
We’re glad you enjoy the smooth platform and polite support. Your honest view on Andy’s AI analysis is appreciated. we’re continuously working on making signals more precise and valuable for traders.
The platform does what it says
The platform does what it says, but I didn't feel it was much different from other brokers I've tried. AI insights are interested, but they didn't change my results much . Not bad, just average
Reply from Tradematics2025-09-29
Thank you for sharing your perspective. We’re glad you found the platform reliable, and your feedback on AI insights helps us focus on making them more impactful for traders in the future.
Frustrating verification process
My account took weeks to verify, with repeated requests for the same documents. By the time it was approved, I had already Looked at ot ger brokers. This needs serious improvement.
Reply from Tradematics2025-09-29
Thank you for sharing your experience. We understand how important a smooth and timely verification process is, and your feedback helps us focus on improving onboarding speed and efficiency.
Very slow withdrawal
I requested a withdrawal and it took nearly two weeks before the funds showed up. Support kept saying it was processing,but the delay was frustrating. This needs to be fixed if they want long-term trust.
Reply from Tradematics2025-09-29
Thank you for your honest feedback. We’re glad the withdrawal was completed, but we understand the frustration with the delay. Improving payout speed is a key priority, and your input helps us focus on this.
Support Did't Meet Expectations
The phone aap is fine and response, but when I had an issue with Margie calculation, the support team gave me vague answer. For a regulated broken, i excepted more professionalism in their response
Reply from Tradematics2025-09-29
Thank you for your feedback. We’re glad you find the app responsive, and we take your comment about margin calculation support seriously. Improving clarity and professionalism in our responses is a priority.
Decent, But Onboarding was a hassle
The Trading part of the platform is fine, and i like the MT5 integration . But the account verification process was slower than i expected. i had to re-upload my ID documents, which delayed my start by several days. Once i got in, everything worked smoothly.
Reply from Tradematics2025-09-29
We’re glad you appreciate the MT5 integration and smooth trading experience. Thank you for pointing out the delay in account verification. we’re working to streamline this process for faster onboarding.
Mobile App is Great, Education Is Lacking
Tradematics offers a great mobile interface very intuitive and responsive. I use it to place trades while commuting. However, there 's not much educational content for beginners.
Reply from Tradematics2025-08-11
Happy you like our mobile app—thanks for the tip about adding more educational content for beginners!
As someone focused on commodities
As someone focused on commodities, I've found their trading options diverse and easy to track.Love the interface!
Reply from Tradematics2025-08-11
Great to hear you’re enjoying the interface and range of commodities options.
Reliable platform with strong support
I've been using tradematics for 6 months and it's been a solid experience overall. Account setup was fast and the support team helped me through the verification process quickly.
Reply from Tradematics2025-08-11
Glad to hear you’ve had a solid experience! Fast setup and helpful support are exactly what we aim for.
Finally a broker that doesn't ghost you…
Finally a broker that doesn't ghost you after registration
Reply from Tradematics2025-08-11
We’re glad you feel supported every step of the way. that’s how it should be!
Decent Platform But Needs More Transparency on Fees
My My experience with Tradematics has been average. The platform itself is functional, and I liked the user interface, especially on xStation. But I was a bit confused by some of the swap fees and found the pricing structure lacking clear breakdowns. Customer support was courteous but slow to resolve my ticket. It’s a decent choice for casual trading, but I would recommend they improve clarity and response time.
Reply from Tradematics2025-08-11
Thanks for sharing your thoughts! We appreciate the feedback on fees and support. Clarity and faster answers are priorities for us to improve.
Mixed feelings-Good Product,Frustrating Delays
The trading experience on tradematics is okay- nice interface , easy access to forex pairs, and some solid technical tools. But I faced long delays during document approval, and I had to send multiple emails to get updates . If they can fix their back- end and support workflows, I might come back.
Reply from Tradematics2025-08-11
Thanks for your feedback! We’re glad you like the interface and tools, and we’ll work on improving our approval and support speed.
The mobile app is smooth and let's me…
The mobile app is smooth and let's me place trades in seconds. Real-time price updates are accurate, which i didn't find with other brokers
Reply from Tradematics2025-08-11
We’re glad to hear you enjoy the speed and accuracy of our mobile app! Making your trading experience seamless and reliable is exactly what we aim for.
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