BROKER
I’m new to the platform, but the Abacus team recommended it to me.
About TradeStation
Data updated- Website
- tradestation.com
- Category
- Money & Insurance
- Location
- United States · Plantation
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 84% (16/19)
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Is TradeStation legit?
TradeStation (tradestation.com) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 84% of negative reviews. Last updated 2026-08-10.
What people say
Customer support is generally horrible
Customer support is generally horrible, with a few exceptions. Low trading fees, but other fees generally cancel them out.
Reply from TradeStation2026-06-26
We appreciate you telling us about these issues and will take them seriously. Please contact us at 800-822-0512 if you need more personalized support, or visit https://www.tradestation.com/learn/ for platform help.
TradeStation is the worst trading…
TradeStation is the worst trading platform one can use, Its a nightmare! Deletes negative reviews, does with your money as they see fit, ignores you, very bad customer service, And then will close your account without warning!! Message them they will say "we can do what we want" thats why. AVOID AVOID AVOID.
Reply from TradeStation2026-06-23
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.
Amazing and easy
Had a frustrating experience with…
Had a frustrating experience with TradeStation. Delays, lack of professionalism, and poor response times made the process stressful.
Reply from TradeStation2026-06-23
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.
Best Fills and Lowest Slippage
Best fills and lowest slippage in the business. I did a direct comparison against IBKR and it wasn't even close.
Recommended to me by my classmates in…
Recommended to me by my classmates in Trading school-some experienced, others novices and we all like it! I even got a phone call from the company introducing himself as my liaison for issues! I never got that from ThinkorSwim or Merrill Lynch
I finally got my broker and charts that…
I finally got my broker and charts that I was looking for ! Love it , recommended !
Simple account creation, awesome!
Simple, direct, flawless account creation on the web.
TradeStation is great
TradeStation is great, very reliable and innovative.
Really good custumer survice and a…
Really good custumer survice and a really good way to make money
Education
Love it how they all look at us
TradeStation unable to get overnight buying power calculations right
I have been a client of TradeStation (TS) for over 10 years. At the same time, I have accounts with other brokerages as well for comparison. TradeStation (TS) has a lot of great features. However, one thing that really bothers me is that TS has never got my real-time overnight buying power calculations right. It seems that they only update overnight buying power the next day. To make things worse, updated buying power is often still inaccurate the next day. I am a guy who has both long and short positions, and real-time overnight buying power is very important for me. It is a shame for a big company like TS not to provide real-time overnight buying power. I reached out to them and have not received any good explanation. I am planning to close my account with them after I close out my current positions.
Reply from TradeStation2026-06-09
Thank you for sharing your feedback with us. We're sorry to hear that your recent experience hasn't met your expectations, especially given your longtime support. Our Client Experience Team would love to work with you to help resolve any concerns. They can be reached at 1-800-822-0512. We value your support!
Tradestation is a great platform but…
Tradestation is a great platform but it's the customer service that makes it wonderful. 🧡
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Customer service
$2,500 Withdrawal Blocked – Holding My $30,000 Account Hostage Without Explanation
I have been a TradeStation client for a long time, but my recent experience has been extremely disappointing. On May 6, 2026, I submitted a withdrawal request for $2,500. The request was declined without any reason provided. Since then, my funds remain frozen. Over the past week I have: Sent multiple emails to the compliance team — no response. Spoken with support — the agent confirmed that they could not explain the reason for the block, provide any timeline, or outline next steps. It is unacceptable for a regulated U.S. broker to restrict client funds access without clear communication, justification, or estimated resolution time. I have not yet filed formal complaints with FINRA and the SEC, as I would prefer to resolve this matter professionally. However, I expect to be contacted by a senior manager with a clear explanation and resolution timeline within the next 48 hours. If I do not receive a proper response, I will have no choice but to escalate the case to the regulators. Account #: 11824050 Case #: CAS-22160239-P3X6P3
Reply from TradeStation2026-07-10
Hi, thank you for your feedback. Our team has reached out to you directly regarding this matter. If you need further assistance, please contact our Client Experience team at [email protected] or call us at 1-800-822-0512.
Great customer service
Ease of use
The ease of use with Trade Station is what I like the most. I am a new trader; simplicity with platforms is a huge plus.
Very disappointing experience with…
Very disappointing experience with Trade Station. Customer support was slow and unhelpful, and the whole process took much longer them expected. Not satisfied at all.
Reply from TradeStation2026-06-23
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.