I regret choosing this platform
I regret choosing this platform. Instead of a smooth experience, I dealt with repeated frustrations and unhelpful support. There are better options available in my opinion.
About TradeStation
Data updated- Website
- tradestation.com
- Category
- Money & Insurance
- Location
- United States · Plantation
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 84% (16/19)
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Is TradeStation legit?
TradeStation (tradestation.com) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 84% of negative reviews. Last updated 2026-08-10.
What people say
8 out of 10... it could be 10 though!
Screens looks very effective and have all the tools I need for comparation and clarity. I would like to have the education for navigation and understand the commands lessons to be updated, thought!
I rarely leave negative reviews
I rarely leave negative reviews, but this experience deserves one. Communication was poor, support wasn't helpful, and resolving issues required far too much time and effort. I would choose another brokerage next time.
Well done,I noticed that I be dealing…
Well done,I noticed that I be dealing with very professional people. thank you very much.
They are scammers
They are scammers! If you live in Europe, they take 5 euro’s a month from my account! Big scammers!!!
Very easy to understand and great…
Very easy to understand and great customer service support.
I love how easy it's to navigate the…
I love how easy it's to navigate the platform and all the training material available to get you going even faster. I'm from Dominican Republic and TradeStation opened the door me a lot of other users to get access to a market that I thought it wasn't possible!
Absolutely terrible
Absolutely terrible. Not friendly to self-taught/beginners. Transferred money into my options futures account. Can’t get onto the options trading platform, told to wait 2-3 days. It’s been 10. Now, I just want my money back! But I cannot transfer it back because my bank account won’t connect to withdraw- but best believe my bank account is connected for deposits. Have had 3 live chats and 3 phone calls with technical support and all they have to say is “unfortunately …”. No problem solving. Never again.
Reply from TradeStation2026-08-04
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.
i use just the web platform...excellent
I have been trying to withdraw my funds…
I have been trying to withdraw my funds for almost 2 months. They keep giving me the run around and excuse after excuse for why my transfer request keeps getting declined. Something extremely shady and unprofessional about this brokerage!! Find another broker!!! Horrible customer service!!
Reply from TradeStation2026-07-29
Hi, thank you for sharing your experience. We take all feedback seriously and have looked into this matter. Our Client Experience team has been in contact regarding your account and provided instructions on how to solve the issue. We're glad this has been fully addressed. If you have any remaining questions or need further assistance, please don't hesitate to reach out at 1-800-822-0512 or [email protected].
Worst trading app out there
Worst trading app out there. Lost my account just because, genuinely no reason they just got rid of it.
Reply from TradeStation2026-07-31
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.
The orders do not fill like…
The orders do not fill like ThinkorSwim. Losing money on the platform. The setup is nice. The charts are ok. The orders don’t fill if you are scalping in Options.
Reply from TradeStation2026-08-03
Hi, thank you for sharing your experience. We wanted to look into this for you and requested additional details, but unfortunately did not hear back. If you are a TradeStation client and still need assistance, our Client Experience team is available at 1-800-822-0512 or [email protected], we'd like the opportunity to help.
Bureaucratic nightmare
Bureaucratic nightmare. Red tape galore. Left hand doesn't know what the right hand is doing. Nickle and dime for everything. Unfulfilled promises for callback from supervisors. Took 6 weeks to transfer my positions to Schwab. Left after a few months and will never be back.
Reply from TradeStation2026-07-22
Hi, thank you for your feedback. Our Client Experience team is going to reach out to you privately regarding this issue.
Fast execution & much more
If you need fast execution, tradestation is the way to go. Then you will discover much more...
Excellent platform3952 for beginners…
Excellent platform3952 for beginners and experts alike.
Easy to work with.
Excellent easy to use!
Very easy to start an account an am…
Very easy to start an account an am very excited to learn how to option trade on this platform.
They are very professional and have the…
They are very professional and have the experience to teach you everything you want to know about trading in the market.
Amazing customer service and the best platform
Amazing customer service and the best, easiest active-trader tools.