About TradeUltra
Data updated- Website
- tradeultra.com
- Category
- Money & Insurance
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 50% (2/4)
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About this business
Founded in 2013, TradeUltra is a reputed STP broker authorized and regulated by the Financial Services Commission (FSC), Mauritius and the Labuan Financial Services Authority (LFSA), Malaysia. With a diverse range of over 3000+ trading instruments, we cater to the needs of traders across multiple asset classes. Our state-of-the-art TradeUltra platform, along with Meta platforms, provides cutting-edge technology to deliver a seamless and robust trading experience. We are committed to upholding the highest standards of compliance, transparency, and trust, providing a secure and reliable environment for our valued clients.
Written by the business, not verified by us.Is TradeUltra legit?
TradeUltra (tradeultra.com) has a 4.4 out of 5 rating on OK.one, based on 29 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 50% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Disappointing, with no appeal to traders.
My experience with TradeUltra's customer service regarding my withdrawal request was incredibly frustrating and required an unwarranted amount of effort. It all began with an email that stated, because my initial deposit of USD 1,000 was made via credit card, only that amount could be returned to my card. Additionally, I was informed that a recent bank statement was necessary for a full withdrawal to my bank account. I promptly provided my bank account details, only to be told yet again that a bank statement was required. After submitting my information a second time and sending a follow-up email for a status update, I still received no clear response. Ultimately, I found myself expending a significant amount of time and energy just to obtain an IBAN certificate from my bank to comply with their requests, as acquiring a full bank statement proved to be a challenge. The entire ordeal was marked by unnecessary back-and-forth exchanges and frustrating delays, all for what should have been a straightforward withdrawal. The lack of proactive communication and the burdensome documentation requirements rendered this experience a disappointing chapter in customer service.
With my experience with the site
With my experience with the site, all I can say is that it is very good. I find everything I need.
It’s a very trusted broker i have ever…
It’s a very trusted broker i have ever seen every thing is clear , execution and pending order the sl and tp in time spread is low and some pairs is fixed spread withdrawal is easy and quick everything is good
My experience with Trade Ultra has been…
My experience with Trade Ultra has been excellent. Their platforms, MetaTrader 4 and MetaTrader 5, are intuitive and user-friendly. Customer support is available 24/7 and is always prompt and helpful. The competitive spreads and various account types cater to all levels of traders. Additionally, their educational resources and market analysis have greatly enhanced my trading knowledge and strategy.
Fantastic app for both casual and…
Fantastic app for both casual and serious traders.
It’s one of the best platform and it is…
It’s one of the best platform and it is very user friendly.. also safe and secure for the users.
Fantastic experience Cooperative…
Fantastic experience Cooperative organisation
Cooperative best broker
Quick and cooperative staff best broker among all broker in uae i ever faced.
Great platform
Great platform, lots of markets to trade, accurate signals, good trading condition, expert brokers and courteous customer service. These are just among the good qualities of this broker that makes me happy and satisfied.Thanks Neetu for guiding me to understand more about opportunities.
The people here are very good
The people here are very good, the platform is very good, guidance is given very good, all operation team is very good and the customer service is very good.Great to hear that you find the trading conditions and account types at Trade Ultra to be right on point! The variety in account types allows traders to choose options that align with their preferred trade execution type, providing a tailored experience. Also, the reliability of the MT4 and MT5platform is a key factor for many traders, and it's excellent to know that it has consistently met your expectations....
Quick and efficient way of funds deposits and withdrawals.
The company has a very quick and efficient way of funds deposits and withdrawals. No hassle or delays found so far as compared to other brokers.
So safe and good
We talked with mr. muhammed he was so polite the app is so safe
Hi review regarding meeting
Hi, I recently had a meeting with Mr Harsh agarwal regarding the IB program with the firm. I had few suggestions hence I write this review. While in the meeting I found Mr Harsh agarwal a bit disparaging and off. If he could improve up on his communication it would be really appreciated in the future as during our second meeting I was Introducing my partner with our business proposal and I found his attitude to be a little too arrogant, sorry to say this. And he also promised to give us details regarding the services which where yet to met . Once again sorry and thank you.
Reply from TradeUltra2023-07-06
Dear Adharsh Vinod, Thank you for sharing your feedback, and we appreciate your suggestions. At TradeUltra, we take customer service very seriously, and we strive to provide the best possible experience for our clients. We would like to assure you that our team comprises experienced professionals who are dedicated to delivering exceptional services. If you require additional assistance, please do not hesitate to reach out to us directly. Kind Regards, TradeUltra team.
TradeUltra’s platform has a great user…
TradeUltra’s platform has a great user experience, really convenient and comfortable for navigating and placing trades.
I encountered a few issues initially
I encountered a few issues initially, but thanks to Santosh from their fast Customer Support Team, the problems were resolved quickly. Keep up the fantastic work!
As the name suggests
As the name suggests, the trade execution is at ultra lightning speed and I never miss out on opportunities.
Bad execution and unregulated broker in…
Bad execution and unregulated broker in GCC
Reply from TradeUltra2023-05-18
Dear Mark, Thank you for your feedback. At TradeUltra, we take regulatory compliance seriously and we are duly licensed and regulated by the Financial Services Commission (FSC), Mauritius and the Labuan Financial Services Authority (LFSA), Malaysia. Unfortunately, we were unable to identify your account in our system. If you have any specific concerns or issues, we encourage you to reach out to our customer support team so that we can address them promptly and assist you further. Kind Regards, TradeUltra team.
The customer support team of TradeUltra…
The customer support team of TradeUltra is commendable as they smoothly solved all my queries and were very kind in communication. Had a great experience
I would recommend TradUltra to Short & Day Term Trader.
I am a happy customer, I was introduced to Trade Ultra by a local friend. Account opening was simple and glad to see money can be transferred easily on the Trading platform from mostly all the countries. TradeUltra has MetaTrader 5 which is more advance to use it. The best part is they have support for trader 24 x 5 - that's pretty cool.
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