TradeZero (tradezero.co) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Miss X · 2 reviews · Verified · Experienced 2024-10-19 ·
★★★★★
This high rating is purely for the live…
This high rating is purely for the live chat support because the person was very helpful and answered all my question. However, trading via TZ is not something I would recommend or if you do, make sure you read all their requirements clearly and ensure you understand their terms and conditions. Otherwise, you risk losing all your cash without being aware what has happened.
Customer service helpful but lagging behind other brokers in other areas
Customer service I've found is generally very good and responsive especially using the web chat. The browser software platforms are a mixed bag and not as good in regards to stability or usability compared to other brokers. You can trade on them, but about 10% of the time you will get some kind of drama. Do not use ZeroWeb. ZeroFree is free and works much better. Borrow fees and commissions are mixed, sometimes good, sometimes exorbitant.