TradeZero

"Locate" for stocks is a scam

Locate for stocks is a scam

Amazing Support

Amazing and prompt support on every time I contacted them ! Great team, great support so far, congrats and well done to TradeZero

Thank you! Very patience.

Thank you!.

Excellent service

Excellent service, great platforms and a reasonable cost

The Live Chat service is awsome

The Live Chat service is awsome. The response times are way fast, the Support Agent understand the problems and provide the required solutions, Very impressed.

Bunch of scammers

Bunch of scammers. Dont trust this broker at all. Totally incompetent people just wasting your time and money.

The online customer

The online customer support was very professional.

Great platform and excelent support

I've always had great experince here. Customer support is very helpful and quick. Besides that, platform is easy to use and everything works smoothly

Verrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr…

Verrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrry Nice

Incorrectly charged my account with,400…

Incorrectly charged my account with,400 usd fees, then returned it back , because of this account went below 500 margin requirement and then charged 250 usd for holding short stock overnight, it means 25 usd per share, i was short 10 shares..half of the account disappeared overnight..stay away

takes very long to wire money

takes very long to wire money, it used to be one day, right now up to five working days. What happened? in 2026 one week to wire money is way too long...

Charts are so bad

I’ve been trading on TradeZero Pro and this is a serious warning for anyone relying on their charts for execution. During live trading, candles can appear one way (for example green) and then change afterward (turn red) when the chart is refreshed or revisited. This is not just on very small timeframes — I experienced it on both 10-second and 1-minute charts. This is not a minor issue. If your strategy depends on timing and confirmation, you are effectively making decisions based on information that is not final and can change after the fact. That creates a clear disconnect between what you see in real time and what the platform later shows as “true” price action. Support confirmed this is “normal behavior” due to late prints and data reconstruction. That may be technically accurate, but from a trading perspective it is unacceptable that the chart you rely on during execution can later be revised. The platform may be fast for order execution, but the charting cannot be trusted for precision trading. At the very least, this limitation should be clearly disclosed, especially for traders using lower timeframes. In its current state, I would not recommend relying on TradeZero charts for any strategy that requires accurate real-time candle formation.

I would give 0 stars if I could

I would give 0 stars if I could. My experience had been very bad. Customer service is abysmal.

Restrictions on Volatile Stocks Are Limiting Opportunities

Recently, they have begun restricting stocks that exhibit higher volatility. As a day trader and short seller, access to these types of stocks is essential to my strategy. When positions are limited to liquidation-only, it prevents me from taking advantage of opportunities and can result in significant missed profits. Because of this, I am seriously considering switching to a different broker.

Their overnight borrow fee is a total…

Their overnight borrow fee is a total robbery

Orders sometimes doesn't show you have…

Orders sometimes doesn't show you have entered and holding a position. And frequent disconnect and freeze for few minutes from platforms, which means can't control your position and they don't hold any responsibility for issues from their side, but you will still pay for all fees.

Very efficient support team!

no real bracket orders

Problem with tradezero is they don't have real bracket orders. That means you need to first open position, only then you can set bracket order(they call it range) and when range order is set you cannot change(modify) it. that means this platform is basically unusable for any serious trading. It also means you will not be able to quickly set anything. so you will not be able to catch any quick moves.!! yes they offer shorting small stocks but because you will not be able set tp of sl quick enough you will loose money intraday scalping. So the question is why they are using technology form early 90 , or developers are just retarded or they want you to loose money. Also after you will set range sl and tp you will not be able to close position before you will close tp and sl range order. Idiotic. you will also not be able to set sl and tp manually!!! you will be able to set tp or sl manually but not set them manually both. It is unbelievable how idiotic is this!!!!just insane. it is basically impossible to trade quickly efficiently.

I have received good answers to the new account

I have received good answers to the questions about my new account. Haven't had time to explore the zero pro app yet but it looks very promising.

STAY AWAY FROM TRADE ZERO!!

I have been trading on the platform for about 9 months. There platform is very well design, but poorly executed. The main reason is the hot keys do not work!! Called them about it, created a ticket, called them about again, and they could not come up with answer. Weeks passed and still no answer. As well, every so often the system crashes on you. And not just for 1 to 3 minutes. Sometimes for like 30 minutes or more. The nail on the coffin happened today. They have 2 part authentication to login in. However the only way to access it is by phone. I lost my phone and waiting on a replacement. Contacted them, explained what happened via email. Provide them with a picture of me and my ID. Gave them details about my account, but they wanted me to call them in. Explain to me the logic of that. How can someone without a phone call anyone. If I had a phone I would have called in the first place. You would imagine they have some protocol for this type of situation. Asked them if they had any and no response after 30 emails and yet to have a response. They can take hours to respond back to you via email as well. It seems they have one or two people answering the phones and responding to emails. Imagine you cannot close your position or add to you position because you lost your phone. I will be closing my account and moving else where. I would suggest to stay away!!