TradeZero

Unregulated trash

Unregulated trash, they will steal your money through invisible fees.

A super positive experience

A super positive experience, far superior to many other trading platforms. Furthermore, on the few occasions when software issues arose, Technical Support was prompt and extremely efficient. 5 stars!

Stick with American brokers…

I am an experienced trader with several trading accounts. I was excited when I heard about TradeZero’s short locate so I decided to give it a try. Never got an opportunity, denied my account application and when I ask why or how I can fix it, customer service says, I can’t give you that info. Pretty much told me to shove it. Stick with American brokers if you don’t want to be discriminated against and not told why.

This broker don't pay the dividends from your stocks

Today it's 30 September and I still didn't get on my account dividend paid on 9/23/2025 (ExDate 9/22/2025). The chat support just copy & paste that "Cash and stock dividend payments are applied to the client's account 1 - 2 business days after the payment date." without even reading the problem and the payments date I posted or the stock name. After telling them to not reply with canned response they just said to write to the assistance mail dumping the responsibility to another one and delaying the problem. Unprofessional support and canned response is what you get here if you have some trouble.

Fast Support

i love the fast answer when someone need support

TradeZero starting to get flakey again

TradeZero starting to get flakey again. Yesterday, ordering locates in premarket was offline. Today, *all ordering* is offline in premarket - orders cannot be placed - positions cannot be opened or closed. And I can't use the locates I already paid for first thing in the morning. There is no service status page for customers - no live information on issue progress / resolution. I was advised to wait for some time and then check for myself if I can place orders. But placing orders requires planning and actually costs money! Getting worried about TradeZero reliability again, after their massive outage last year.

Awful broker

Awful broker. Absolutely awful. Stay away for your capitals sake. They charge the highest fee's and close your positions randomly when they feel like it. Never seen such a scammy broker before

Great support

Great support, always online

I think if your interface can be like APPLE nor WINDOWＤＯＳsystems

I think if your interface can be like IKBR (more users frienderlt). your market shares will grow. And two many teck and Jagons and terms in the program,(pro, free, web......) I have to spend a lot of time to understand or just pretend to understand . it is too time cumsuming.

VERY HELPFUL

VERY HELPFUL, SUPPORTIVE AND COOPERATIVE

The conversation was concise and…

The conversation was concise and efficient, providing the necessary information in a timely manner. It was a helpful interaction that met my needs effectively

Company is doing a great job

Company is doing a great job - very responsive and polite.

Great customer support - Highly recommend.

Great customer support, one of the best. Great for international traderse like myself. Easy and accessible, great tutorials. Everything you need for the essential trader, daytrader, shorter and everything inbetween.

the customer support-Shivam- was very…

the customer support-Shivam- was very patient with me he waited like 15 min to download and do may trials to log in ...thank you

Excellent

Excellent, fast and very understanding customer service.

prachi was very helpful

I had many inquiries about the pricing…

I had many inquiries about the pricing and the reply was swift within 3 min , despite the chat was after midnight in USA EST.The Answers was clear and to the subject. Thank you Support team

very helpful

very helpful , thank you for your kind and fast support

Quick and good service

Quick and good service. Thx

Instant Response

I received a response to my question instantly. The support team is very friendly. It was a great experience.