Excellent customer support
Excellent customer support. Highly recommended
About TradeZero
Data updated- Website
- tradezero.co
- Category
- Money & Insurance
- Location
- United States · Nassau
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 29% (7/24)
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Is TradeZero legit?
TradeZero (tradezero.co) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
very fast response
very fast response. Very patient. and straight to the point.
Happy
Very patient!!!
Asinsinnar
Great support
Great support. Fast and friendly.
Horrible Experience
Most of the comments here are fake, My experience on TZ was horrible. One time I was in profit and all of a sudden I couldn't close my position, they only let me close it when it went into loss of 300$+. Other than that they never have locates, so you are just wasting your time and money trading with them. Also they probably use our data to fade us. I would give it a 0/5 if I could
Great services
All the support is great. Graphics are great too. Its simple and very user-friendly enviroment. OK. In those years I am using them. I had two issues. I was in one trade and their servers went down and I was unable to close the trade. Even tech support was unable. But we figure it out and hey. Only two times in years. Profits came within 1 day. fees are great. And again. Amazing services / amazing support line / every issue they resolve and for me. Its a best trading platform accros stock market. Thank you guys for you services
Lowanshi was very efficient
Lowanshi was very efficient, friendly and fast. She helped me fix my problem in no time at all. I couldn´t be happier with the way I was treated.
I don’t particularly like this company…
I don’t particularly like this company due to their unreasonable customer service lacking the ability to understand anything to do with something such as when their server glitches and causes issues with your trading strategy so you lose money. Last week they’re app crashed and was sending prices up and down like a yo-yo creating anxiety which led to sell off. Another thing is that they charge €50 when you want to withdraw money and they also charge 25 when you want to put money in why would they do that? Bank's Don’t charge that much money banks charge maximum $15 for very large sum of money. It’s a joke the way they rape the customers for simple things like topping up your account or withdrawing. It’s not something that they need to do for that reason and many other reasons I will not be using their service anymore also they margin restrict stocks which are the most probable opportunity making money, it’s like they don’t want you to. Their system is rigged and their charges are ridiculous.
GREAT
GREAT, PROFESSIONAL AND KIND AGENT
seeking for help to get your funds back… seeking for help to get your funds back check my display picture
Not a good brokerage if you want a…
Not a good brokerage if you want a short because there's not much locates at times. If able, definitely centre point securities in Canada is the hands down choice. At trade zero you will find random restrictions. No shares available at mysterious times of the day. It's very frustrating and bad business.
Very fast in replying and very helpful
Riya is a helpful assitant for…
Riya is a helpful assitant for enquiries.
Really Good trading platform,neat and…
Really Good trading platform,neat and well organised layout Trade Zero staff are very friendly and helpful 👍
The agent was responsive and…
The agent was responsive and informative. The responses are assuring and the agent was very professional.
Riya is patient and professional in…
Riya is patient and professional in answering my specific and technical questions
Title: Frustrating Experience with Account Availability in HK and Taiwan
I was excited to sign up for a Tradezero account, after reading that clients from Hong Kong and Taiwan could still open accounts. However, during the sign-up process, I was unable to find either location listed. This confusion is frustrating, especially as I learned from BrokerChooser that these regions are supposedly accepted as of Dec 2024. It seems unfair that existing clients in Taiwan can continue using the platform while new clients from these regions are not allowed to join. If Tradezero has changed its policy, they should be fair to old and new clients.
Customer support represetative
The customer support representative "Prateek" was Quick, helpful and supportive. Concern addressed in no time. satisfactory experience.