Very Helpfull with calculations and i…
Very Helpfull with calculations and i got explanation very fast love it
About TradeZero
Data updated- Website
- tradezero.co
- Category
- Money & Insurance
- Location
- United States · Nassau
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 29% (7/24)
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Is TradeZero legit?
TradeZero (tradezero.co) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
fast response
fast response, friendly person
thanks
great work guys i would like to thank you
quick problem solving
Great support and services
Great support and services! The platform has many great features and tools for traders!
very prompt and friendly ..
The response was quick and straight to…
The response was quick and straight to the point
Very helpful and precise with my issue…
Very helpful and precise with my issue in the platform. =)
problem solved
Avinash solved my problem with kindness and professionality
i always get my issue fixed as quick as…
i always get my issue fixed as quick as possible , thanks for the team
Quick and ccurate service
Super nice and helpful support.
The rep was very courteous and helpful
Holding my funds to ransom
Long story short - I hold shares that have been sanctioned as part of the Russian invasion that have been delisted and deemed 'worthless shares'. They have sat in my account for almost 3 years along with my available balance. Today I tried to withdraw what was left in my account and was sent an email informing me that my wire transfer had been denied and to contact live support. I contacted support who told me that in order to release my funds they required me to sign over all my shares of the worthless symbol to tradezero and relinquish all rights to them even if they become tradeable in the future. I told the customer service agent that I would like to keep my shares in the chance that they relist and would like access to my money to which his response was 'sign the form if you want your funds otherwise NO FUNDS' I am absolutely at a loss for words how this is even legal and if the withdraw amount was anything significant I would pursue legal action. Do not use this broker. You've been warned.
Reply from TradeZero2024-12-18
Thank you for sharing your feedback. We understand your frustration and would like to clarify the situation. As per our policy, a client cannot withdraw all funds while holding an active position, as this would expose the company to potential financial risk. With this knowledge, you had expressed your preference to maintain your position. Our intention is always to ensure transparency and the best possible experience for our clients. If you'd like to discuss this further or require additional support, please don’t hesitate to contact us directly. We truly appreciate your understanding and the opportunity to address your concerns.
Fast response
I found this time much better than previous xp
I found this time better than previous. I received usefull, deep information about the platform and the market. What was better this time is that not many questions were needed to reach an understanding of the concern/issue.
Very fast support.
Very fast support
Great customer service
Great customer service! all the staff I have had conversations with online have been quick to answer and helpful. I just chatted with Prachi, who went above and beyond to resolve my query. Great job!
Top quality team service helpful quick…
Top quality team service helpful quick replay and answer in few words i used A lot of different PLATFORMS BUT NEVER FOUND A TEAM TO HELP YOU OUT LIKE THIS MY RATE IS 5 STAR