TrainPetDog (trainpetdog.com) has a 3.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 47% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
BEWARE OF THIS COMPANY. My main dissatisfaction with this company is that when I ordered their digital program, and the paper version, one of the "bonuses" I got was a free 30-day trial in the Elite Dog Club. This appeared on an email receipt for my $67 purchase. I saw the email with the purchase confirmation and did not read all the subsequent verbiage about how if I didn't cancel within 30 days I would automatically be billed $67 a month. I realized I had fallen for this "free" trial when my credit card just got hit for my first recurring charge of $67 today. Only then does the site tell you that it was clearly printed (yes, at the bottom of a long email receipt that no one reads). Also, I didn't find the training course helpful for my 7-month-old Doberman. The training "book" that I paid an additional $70 for took over two weeks to arrive and is a bunch of typing paper in a spiral binder, and full of typos. I did not find this course helpful and am going to try another company. An ethical company doesn't try to pull a "fast one" by slipping in a recurring monthly membership. The email I got from the company was that my card had already been charged for the first recurring monthly fee. An ethical company would have at least notified me BEFORE they charged my card. This apparently has happened to a lot of other people who thought they were buying a one-time product from Train Pet Dog because they had a very long section that popped up about cancelling your recurring fee, how you had been notified, and what to do to avoid future charges. They are scamming people.
Reply from TrainPetDog2025-10-23
Hi Debra, we are sorry to learn about your experience with us. Had you written to our customer support, we would have refunded your payments immediately. If you can email to [email protected], we can look into your order and refund your payments. Sorry again that you didn't like our product.
House breaking issues appear to be solved in relatively short time. Happy dog and happy parents.
Sweet dog with issues now a sweet dog.
We will soon be addressing barking and other training, but can now move forward with confidence we didn’t have before.
They're very attentive to my needs (brand-new puppy), and they don't over-communicate (like with too many emails). The articles/lessons are good, and I love having access to trainers via the Elite Dog Club. Sometimes I find it difficult to read through all the info - even in spurts - but it's good to have a LOT of info to go back to.
I ordered the course and attempted to cancel it immediately. I notified the company via email. My credit card was charged and I never received any pet training information.
Great company...they came through with what they promised (and even more)...I just didn't have time to invests in this as much as I thought I would.
Wonderful company!
K
KAS美国 · 2 reviews · Experienced 2025-07-06 ·
★★★★★
So many things are wrong with this…
So many things are wrong with this company. It took multiple email addresses from my electronic device, charged me three times when I did not sign up.
The site obviously has some type of malware which steals information.
DO NOT TRUST THIS COMPANY!
The information is nicely put into categories so that I was able to address my most pressing issues while going over the rest of the information at another time. Having trainer calls available when I run out of ideas, or am using counterproductive techniques without knowing it, is extremely helpful for problems unique to my situation. I consider the program to be money well spent and I have very few discretionary funds available.
Training modules are good. Follow up is lacking. I received an email from your program asking me my biggest issues with my dog. I responded over a week ago. Got an email back saying thank you. You’ll be back with me shortly. I’m still waiting. Communication is not the best.i’ve emailed again & no response. Still having an unresolved problem & can’t seem to get anyone to answer my questions.
Reply from TrainPetDog2025-06-03
Hi, We are so sorry that our response didn't reach you. We have emailed you again. Please write to [email protected] if you dont hear from us.
B
Broken dog dad Steve in FL美国 · 2 reviews · Verified · Experienced 2025-04-20 ·
★★★★★
I'm exhausted trying to keep it…
I'm exhausted trying to keep it together. Train pet has charged my credit card this is absolutely wrong. This is supposed to be a trial. I haven't been able to make phone calls for several weeks. Now being homeless has destroyed me my life and it all started April 21st the day. I woke up finding my dog Shadow had died in his sleep
Want to refund of all charges for Troy Margist was charged 700.00
Reply from TrainPetDog2025-06-02
Hi Troy, Apologies for the confusion caused. The charges showed up because we received the payments. Today, we have also received your email regarding refund.
Since we offer no questions asked 120-day money back guarantee, we are refunding your charges immediately. You should see them in your credit card statement in the next 4-5 working days.
We wish you happy training times with your furry companion.
R
RS美国 · 1 review · Experienced 2025-02-12 ·
★★★★★
excellent guide for Huskies.
your training guide is worthless for the husky breed. I am working on the third husky of my life. so I feel that I know a thing or two about huskies and husky training and husky personality. First off, your guide is inaccurate in stating that Huskies can be good family pets. these animals are highly intelligent, high energy, independent, thinking, work dogs that have no place in family life as a breed like labradors do. And take for instance your guide for potty training. Your guide instructs the reader to take the dog out for 20 minute potty breaks every four hours around the clock. Right. ruin your sleep every night and train the dog to poop at 3 AM every morning. Beautiful. The rest of the sections of the book start out with a dog that is already trained. A husky puppy is far and away in behavior where you start your training manual. in addition, your website is a scam and you know very well how you have the website set up with the free trials, etc. that only are automatically charged without permission. I had to call and threaten legal action to stop this thievery.
Reply from TrainPetDog2025-05-28
Hi,
We truly appreciate you taking the time to share your experience. While we’re sorry to hear that our training guide didn’t meet your expectations, especially as a seasoned Husky owner, we value all feedback—positive or critical—as it helps us improve.
We absolutely agree that Huskies are a unique and challenging breed. Their intelligence, independence, and energy can be overwhelming for many owners, which is why our training materials are breed-adjusted and emphasize patience, structure, and consistency—especially during early stages like potty training. That said, we recognize that one size doesn’t always fit all, and not every method works the same for every dog or every household routine. Your concerns are valid, and we’re reviewing our materials to ensure this kind of nuance is clearer for other Husky owners.
As for the potty training guidance, our intention is not to create hardship, but to support early routine-building that accelerates long-term success. We do understand that every owner’s lifestyle is different, and we’re always happy to help modify routines to fit your situation better through our 1-on-1 trainer support.
Regarding your comments about billing: We’re very transparent that our free trial transitions into a paid membership after the trial period ends, unless canceled. This is noted during sign-up as well as in subsequent emails, and we always offer prompt cancellations and refunds when requested. We're sorry for any frustration caused and are glad to hear your issue was ultimately resolved.
We take all reviews seriously and use them to strengthen both our programs and customer experience. Thank you again for sharing your thoughts—and for your deep dedication to the Husky breed.
Warm regards,
The TrainPetDog Team
I have been extremely happy with the information. I have received both on the training modules and from the phone call I received from the trainer. There is an awesome amount of information to be accessed. I am happy that I have the ability to review the information over and over as I need some reminders. I would highly recommend. Train Pet dog.
