Rocky helped me out and had patience…
Rocky helped me out and had patience thanks
About Travelcation
Data updated- Website
- travelcation.us
- Category
- Travel & Vacation
- Location
- United States · Rosemont
- Status
- Unclaimed
- Replies to negative
- 38% (3/8)
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Is Travelcation legit?
Travelcation (travelcation.us) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 38% of negative reviews. Last updated 2026-08-10.
What people say
Great job Oliver smith
Oliver was really helpful and very patient. Highly recommend him. Great customer service and attitude.
Oliver was really helpful and very patient. Highly recommend him for great customer service and attitude.
I had a good experience with Patrick
I had a good experience with travelcation. My trip got interrupted by Covid. I had to reschedule my flight for a later date after Covid isolation. Patrick and his team was able to find another flight after a few days. I was happy with the service.
Bad service, terms confusing
I booked a flight from the US to Japan. I booked through this agency thinking they would be able to provide additional service. I needed to adjust my itinerary and was met with flat refusal. If I had booked directly with the airline, they would have made the change for me. My experience was worse than it would have been if I done everything myself, and I paid more. Terrible experience, do not recommend under any circumstances.
Reply from Travelcation2023-05-15
Dear Mr. Vega-Byrnes, We understand that you are not happy with the inflexibility of the policies shared by the team. The ticket purchased was under discounted fare and hence it comes with restrictions from the airlines end. Most of the airline tickets are non-refundable, airline refunds/future credits are subject to airline fare rules, policies and procedures. If the flexibility could have been offered by the airlines, we would have been happy to provide alternate options to you. Regards, Travelcation Team
Thanks Oliver Smith u did good job I…
Thanks Oliver Smith u did good job I appreciate you for all services
Thank you Rocky!
Thank you Rocky! I’m extremely grateful for your service. It was speedy and quick. Truly, Ms. Parker
Travelcation is not a scam. It is legit travel booking site.
What I dislike is the agent asked me again about my information after I already booked the ticket.
Good Price.
We got a good price what no airline could offer to us. It was necesarry to have a call with travelcation because there was unfortunelly a price change but still very good and the help on phone was friendly and helpfull.
Oliver Smith
Barcelona here we come
First time using you and I wasn't so sure. To my surprise and thank you for your quick response, it's been great. Thank you for everything from both of us.
Best team work great service 👍
Review and assesment
Very good and professional manner and helpful and very friendly and honest
Great experience Oliver smith gave me…
Great experience Oliver smith gave me great help
Rocky was very nice in helping us get…
Rocky was very nice in helping us get the plane ticket within our budget range. Thank you
Sam took good care of me changing my…
Sam took good care of me changing my ticket. Very professional. The fee for the change was a little high but that was probably from the airline.
My experience with Mr Rocky was…
My experience with Mr Rocky was extremely gddd!! I was comfortable and happy
i had a great experience oliver smith…
i had a great experience oliver smith was super nice and helpful with the process.
Good communication
Rocky was very helpful with my…
Rocky was very helpful with my reservation.