The Travel Nanny (travelnanny.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 59 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
C
Courtney · 1 review · Experienced 2026-03-19 ·
★★★★★
Travel Nanny saves the day
We used the Travel Nanny on our trip to Tokyo. It was our first international trip with our 3.5yr old son and we were overwhelmed with trying to navigate the city. Our nanny Nanase was so great with taking our son to the park and helping him burn energy every day. We even got to get some date nights in while she stayed with our son. She was helpful with recommendations for food with him too so we wouldn’t just be ordering from the hotel everyday. Our trip wouldn’t have been as relaxing without her! Can’t wait to visit again!
C
Christopher Chan · 1 review · Experienced 2026-01-17 ·
★★★★★
Our boys (2 and 5) loved playing with Emily
Our boys (2 and 5) loved playing with Emily as my wife and I enjoyed a date night. She was communicative the entire time sending us photos and updates. Booking was also seamless and quick.
J
James · 1 review · Experienced 2026-03-06 ·
★★★★★
Impressive professional skills
The nanny arrived right on time. After a brief conversation and an introduction to the hotel surroundings, my wife and I headed out with peace of mind to watch a baseball game. Throughout the evening, we received regular photo updates from the nanny. What truly impressed me was coming back to the room to find all three children already asleep — I couldn’t help but admire her warmth and professionalism in earning the children’s trust so quickly.
J
Jane Lam · 1 review · Experienced 2026-02-11 ·
★★★★★
So Grateful We Found Travel Nanny in Tokyo
I had such a fantastic experience with TravelNanny from start to finish. I was looking for a nanny in Tokyo somewhat last-minute, and they completely exceeded my expectations. They were incredibly responsive and answered all my questions and concerns quickly, which immediately made me feel secure and confident in the process.
They sent over several strong candidates to choose from, all experienced and well vetted. It was clear they have a great network of high quality nannies. Once I selected the nanny I wanted to move forward with, they coordinated the interview right away and everything moved quickly and smoothly.
The nanny Mika we worked with was absolutely wonderful, experienced, professional, warm, and fantastic with the kids. My children had such a great time, which honestly is the most important thing. I felt completely at ease the entire time.
The pricing was very reasonable, especially given the level of service and care they provide. From the initial outreach to follow up afterward, everything was seamless and well organized. They truly made what could have been a stressful last minute search feel easy and stress free.
I would absolutely use them again and highly recommend them to any family looking for reliable, high quality childcare while traveling.
A
Alex Gormley · 1 review · Experienced 2026-01-30 ·
★★★★★
This is an outstanding team
This is an outstanding team. They work incredibly hard to make sure you are not only partnering with a great nanny, but handle all of the admin work I absolutely did not have time for on my vacation.
Suzu was absolutely incredible and played a huge role in making our trip to Hokkaido such a wonderful experience. She is kind, loving, thoughtful, and incredibly intelligent. Even though she hadn’t worked with many families with the Travel Nanny before us, she arrived fully prepared and took the time to clearly understand our expectations.
She went above and beyond in ways we didn’t anticipate — researching details about traveling with a baby in Japan and even teaching us things we didn’t know, like how Japanese pull-up diapers differ from those in the U.S. She helped us navigate daily life in Japan with confidence and ease.
Suzu also thoughtfully planned activities for our baby, making each day engaging and enjoyable. It was clear she genuinely cared about creating a positive and enriching experience, not just providing basic childcare.
I cannot recommend Suzu more highly. She is not only someone who will support your family — she truly enhances the entire travel experience and helps turn a trip into something special. Any family would be lucky to work with her.
J
Jennifer W · 1 review · Experienced 2026-02-19 ·
★★★★★
Excellent nanny and service! Highly recommend!
Our nanny was exceptional and the Travel Nanny team made sure we felt secure and confident. During our recent visit to Tokyo, my husband and I wanted a night out and we trusted this team to find us an engaging and warm nanny to watch our 4 year old. The process was smooth and our nanny was fun, communicative and professional. I highly recommend!!
L
Laura Kashiwase · 1 review · Experienced 2026-02-05 ·
★★★★★
Wonderful experience with Nanase
We were lucky enough to have Nanase spend time with our family on a recent trip to Tokyo. My 3 and 5 year old both immediately warmed up to her and always wanted to know when they would see her next when we parted ways. Having her as an extra set of eyes and hands was amazing, especially as we navigated crowds. She even took our kids to a fun indoor play place while my husband and I went to lunch. My high level of comfort having Nanase watch my children combined with their love for her is a testament to Nanase’s abilities. We hope to return to Tokyo in the future and reunite with Nanase! The entire experience working with Bev, Nanase, and the whole Travel Nanny team has been seamless.
T
The Bowen Family · 1 review · Experienced 2026-01-22 ·
★★★★★
High quality and trustworthy childcare in Japan
Our toddler absolutely loved the time she spent with Nanase! I was extremely hesitant about hiring a complete stranger to watch our daughter but from the minute Nanase arrived, her warm and friendly presence put us at ease. She spent the day with us, keeping our daughter entertained while we shopped and she proactively sent pictures and updates the entire time. We also had her watch our daughter while we went out for dinner and drinks and she was able to put her to bed after an evening of playing. We are back home now and my daughter has asked me about Nanase because she truly enjoyed their time together. Overall I highly recommend using Travel Nanny to find high quality and trustworthy childcare while traveling.
C
Charlotte Croxen · 3 reviews · Experienced 2026-02-07 ·
★★★★★
Thank you travel nanny!
Rose cared for our 5 month old baby during our recent trip to Tokyo, so my husband and I could go on two date nights! Everything was perfect! Rose was on time and problem solved throughout the evening to settle our daughter so our night was not interrupted. We can’t recommend her enough! We will be referring her to our friends with children who plan to visit Tokyo. Thank you travel nanny!
We used Travel Nanny for the first time based on a recommendation from our hotel in Tokyo, and the experience was excellent. Our nanny, Julia, connected with our 3-year-old daughter from the moment she walked into the room. She came fully prepared with coloring pages and activities, and immediately asked where we keep the EpiPen and any other medications, something that gave us a lot of peace of mind.
Throughout the evening she sent us photo and video updates, and after plenty of playtime she put our daughter to sleep with no issues.
I highly recommend the Travel Nanny service, and I would especially recommend Julia.
S
Sylvia · 1 review · Experienced 2025-10-11 ·
★★★★★
Hiromi was great and our son still asks for her.
Our experience with Hiromi was nothing but great.
The communication prior to the babysitting night was good and we felt comfortable from the get go. She asked for our 4 year old son’s night time routine and he likes so she could connect with him directly.
On the night of the babysitting, Hiromi arrived on time and she immediately made our son feel comfortable.
She sent regular updates with pictures throughout the night.
Two months after our son’s one night with Hiromi, he still asks about her and when he’ll be able to see her again. We would highly recommend Hiromi for anyone looking for a babysitter in Tokyo.
M
Marie Joseph · 5 reviews · Experienced 2025-12-20 ·
★★★★★
We had an amazing experience!
We had an amazing experience with Monica as our travel nanny during our trip to Japan. We were honestly very back and forth about arranging childcare while traveling internationally for the first time, but choosing Monica was one of the best decisions we made.
She was incredible with both of our children, especially our youngest, and made us feel completely at ease from the start. Knowing our kids were happy, safe, and comfortable allowed us to enjoy a much-needed date night without worry.
Monica was kind, patient, and truly attentive to our children’s needs. We are so glad we took the chance on childcare during our trip, and we would absolutely recommend Monica to any family traveling who is considering extra support. It made a huge difference in our experience.
The process was simple and straight forward. Appreciated the call from Bev personally to explain how Travel Nanny works. There was also transparency of communication with Bev, admin and also the nanny. Options given were good and Mika was great with the kids. She even managed to put the kids to bed in time too! Communication was easy with Mika and she understood the kids routine well and was able to put the kids at ease easily.
I cannot express what a blessing it was to have travel nanny during our recent trip to Japan. My husband and I had bucket list dreams to do a fancy omakase and also to enjoy the izakayas of golden gai- both of which we could not do with our 9yo in tow. Luckily travel nanny saved the day and truly made our life-long dream a reality. Enjoying Japan with our daughter, but also enjoying those adult only experiences. Since our daughter is older she is very opinionated about who she is comfortable around- but getting to see a video and bio of the nanny ahead of time put all of our minds at ease. After their time together my daughter was begging my husband and I to find something to do alone so she could spend more “girl time” with the nanny, whom my daughter saw as as her cool older sister/ bestie figure. We are so grateful. I cannot recommend this service enough and wish it existed in every possible destination!
F
Faye · 1 review · Experienced 2025-12-02 ·
★★★★★
Travel Nanny paired me with an amazing…
Travel Nanny paired me with Shan in Taipei who my little ones adored and looked forward to seeing every night. The entire process was very easy, the rates were reasonable, and I felt reassured every step of the way. We would definitely use them again in the future!
L
LeeAnn · 1 review · Experienced 2025-12-03 ·
★★★★★
Wonderful nanny
Wonderful nanny. Communicative and prepared. Set our minds at ease. Easy communication via whatsapp.
L
Lilian Wu · 1 review · Experienced 2025-12-04 ·
★★★★★
I had a great experience with The…
I had a great experience with The Travel Nanny service in Taiwan. They were extremely detailed, thoughtful, and professional throughout the entire process, which made traveling with a child so much easier. I truly enjoyed the experience and would highly recommend their service to other families.
J
Joseph Fernandez · 1 review · Experienced 2025-11-27 ·
★★★★★
Wonderful Experience with The Travel Nanny in Japan
After seeing some online advertisements on Instagram for the Travel Nanny, we decided to give them a call for our trip to Japan. Overall, the experience was fantastic. The whole process from start to finish was exemplary and gave us peace of mind as our nannies in Tokyo, Kyoto and Osaka watched over our little one. The reliable childcare allowed us to explore, enjoy dinners, and navigate the trip without stress, and the company delivered exactly what we hoped for. The sitters were professional, warm, and great with our kid. Communication was smooth from start to finish, and the booking process was simple. Our child felt comfortable right away, which made a huge difference for us. Overall, it added so much ease and enjoyment to our trip, and we’d happily use them again for our next trip to Japan!
A
Amelia R. · 1 review · Experienced 2025-12-04 ·
★★★★★
Above and Beyond for my Two Little Ones
So incredibly thankful to Janila for being such a gem during our time in Japan. I was alone with my two children (aged 2 and 7) for about two days, and with one of them having special needs, her help truly made all the difference. She was incredibly patient, caring, and gentle with the kids, and watching them warm up to her so quickly and truly enjoy her presence gave me so much peace of mind.
Huge thank you as well to The Travel Nanny for such a smooth and reliable platform. I feel truly blessed to have discovered it and to be matched with Janila so quickly. Highly recommended!
M
Mark Ria · 1 review · Experienced 2025-11-18 ·
★★★★★
Amazing Experience Highly Recommend to Friends and Family
From the moment Koko our nanny met our daughter she did not miss a beat to connect with her. By the end of first hour they were besties. Our daughter didn't even cry when we left for our date night. Koko gave us just enough updates and left a little simple origami cat knowing that our daughter loves cat. She left a recap letter of how their night went and checked up on us the next morning! Everything went smoothly and we would definitely highly recommend their service and will highly likely book the nanny service again!
