Book Your Airport Transfer & Car Hire Around The WorldTravelThru provides airport transfer and car hire services by carefully screened drivers in over 150+ countries in the world.
Written by the business, not verified by us.
Is Travelthru legit?
Travelthru (travelthru.com) has a 3.7 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; 225 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication, punctual arrivals, and friendly drivers who always ensure smooth, highly reliable, and stress-free airport transfers. People often appreciate the thoughtful little details provided during the journey, making the entire ride comfortable, pleasant, and safe for everyone involved.
Some reviewers were not happy with booking management issues, encountering noticeable difficulties when trying to change reservations or dealing with unexpected delays. A few consumers also mentioned occasional unreliability regarding missed pickups, vehicle issues, or a complete lack of proper support when unexpected problems arose during their travel.
Auto-generated from all reviews of this business. For reference only.
Easy to book via booking.com and the driver was very professional and friendly.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Michael,
Thank you very much for sharing your kind feedback with us.
We’re delighted to hear that you found the booking process through Booking.com easy and convenient, and that your driver was professional and friendly. Providing a smooth experience from booking through to the journey itself is very important to us.
Thank you for choosing TravelThru and for taking the time to share your experience. We truly appreciate your trust and hope to assist you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Well organised transfer from St Lucia airport to our hotel. Friendly driver, would definitely use again
Reply from Travelthru2026-09-26
Dear Mr Cooper,
Thank you very much for taking the time to share your lovely feedback.
We’re delighted to hear that your transfer from St Lucia Airport to your hotel was well organized and that you had such a pleasant experience with your friendly driver.
It means a lot to us to know that you would choose TravelThru again. Thank you for your trust and for sharing your experience with us.
We look forward to assisting you again on your next journey!
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Our driver George Pilikas was extremely professional, polite and gave us lots of advice on things to do during our stay. We would definitely recommend booking with Travelthru.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Consumer,
Thank you so much for taking the time to share such wonderful feedback with us.
We’re delighted to hear that George Pilikas was extremely professional and polite, and that his recommendations helped you make the most of your stay. It’s always lovely to hear when our drivers go beyond the transfer itself to make a customer’s experience more enjoyable.
We’ll be sure to share your kind words with George. Your recommendation of TravelThru means a great deal to us, and we truly appreciate your trust.
Thank you again for choosing TravelThru. We hope to have the pleasure of assisting you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Excellent drive. V friendly. Found me at the airport quickly
Reply from Travelthru2026-09-26
Dear Customer,
Thank you very much for your kind feedback.
We’re delighted to hear that you had a great experience with your driver. It’s wonderful to know that your journey was a pleasant one, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing TravelThru. We hope to have the pleasure of assisting you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
The driver was really helpful. He came an hour earlier because of the change in time, but he didn't abandon the trip because of it. He's a very good man, and while I communicated with him, he was very understanding.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Toba Alo,
Thank you very much for taking the time to share such thoughtful feedback with us.
We’re delighted to hear that your driver was so helpful and understanding throughout your communication. We especially appreciate you highlighting his flexibility when the pickup time changed and that he adjusted by arriving an hour earlier rather than abandoning the trip.
It’s wonderful to know that his patience and understanding made you feel well looked after. We’ll be sure to share your kind words with the driver and our team.
Thank you for choosing TravelThru and for recognizing the effort and care shown by our driver. Your feedback means a great deal to us, and we hope to assist you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
We were given lots of information prior to our departure, with very clear instructions. Herbert our driver was very friendly and helpful, he kept in contact with us, he messaged ahead to say he was stuck in traffic due to an accident and would be with us soon.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Paula F,
Thank you very much for taking the time to share such detailed feedback with us.
We’re delighted to hear that the information and instructions provided before your departure were clear and helpful. We understand how reassuring it can be to have everything explained in advance, especially when preparing for a transfer.
We’re also very pleased to hear that Herbert was friendly, helpful, and kept you informed throughout the journey. We especially appreciate you mentioning that he proactively contacted you when he was delayed by traffic due to an accident. Keeping customers updated when unexpected circumstances arise is very important to us.
We’ll be happy to share your kind words with Herbert and our team. Thank you for choosing TravelThru and for trusting us with your journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great taxi service we had flight delayed more than hour driver met me and called in advance. Very well organised service. Thank you
Reply from Travelthru2026-09-26
Dear Mr/Ms. Viktorija Nikitina,
Thank you very much for taking the time to share your wonderful feedback.
We’re delighted to hear that you had a great experience with our transfer service, especially after your flight was delayed by more than an hour. We’re pleased that your driver stayed informed, contacted you in advance, and was there to meet you upon arrival.
It’s wonderful to know that you found the service well organized and reliable. We truly appreciate your kind words and are happy that we could make your arrival a little easier despite the flight delay.
Thank you for choosing TravelThru. We hope to have the pleasure of assisting you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Everything was great from pick up to drop off Thankyou
Reply from Travelthru2026-09-26
Dear Mr/Ms. Michelle,
Thank you very much for your kind feedback.
We’re delighted to hear that everything went smoothly from pickup to drop-off. Knowing that your entire journey was a positive experience means a lot to our team.
Thank you for choosing TravelThru and for taking the time to share your experience with us. We truly appreciate your trust and hope to assist you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
I had a wonderful experience with this company. The support team was absolutely exceptional — very helpful, responsive, and professional. Everything was handled on time and exactly as promised. The driver was also very friendly, polite, and professional, which made the whole experience smooth and stress-free. I truly appreciated the excellent communication and great service from start to finish. Highly recommended!
Reply from Travelthru2026-09-26
Dear Mr/Ms. Natia Karumidze,
Thank you so much for taking the time to share such thoughtful and wonderful feedback with us.
We’re truly delighted to hear that our support team was helpful, responsive, and professional, and that everything was handled on time and as promised. It means a great deal to know that our communication helped make your experience smooth and stress-free.
We’re equally pleased that your driver was friendly, polite, and professional. Providing reliable service and making our customers feel comfortable and well looked after from start to finish is very important to us.
Your kind words and recommendation are greatly appreciated, and we’ll be happy to share your feedback with our support team and driver. Thank you for choosing TravelThru and for placing your trust in us.
We hope to have the pleasure of assisting you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms.Amelia Figone,
Thank you very much for your kind feedback.
We’re delighted to hear that you had a great experience with your driver. It’s wonderful to know that your journey was a pleasant one, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing TravelThru. We hope to have the pleasure of assisting you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Jeanette Mraizika,
Thank you very much for your kind feedback.
We’re delighted to hear that you had a great experience with your driver. It’s wonderful to know that your journey was a pleasant one, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing TravelThru. We hope to have the pleasure of assisting you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Driver was waiting for us, very polite and easy journey to our destination.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Sally,
Thank you very much for taking the time to share your feedback with us.
We’re delighted to hear that your driver was waiting for you upon arrival and that you found him very polite and welcoming. It’s wonderful to know that the journey to your destination was smooth and easy, making your transfer a comfortable experience.
Thank you for choosing TravelThru. We truly appreciate your trust and hope to have the pleasure of assisting you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
The booking process was very easy to follow. The commuting service from the airport to the hotel was pleasant and smooth. The driver was very polite and high spirited. We are going to use the same company throughout the whole trip as our tour guides and drivers. Highly recommended.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Luis Isfer,
Thank you so much for taking the time to share such wonderful feedback about your experience with TravelThru.
We’re delighted to hear that you found the booking process easy to follow and that your transfer from the airport to the hotel was pleasant and smooth. It’s especially lovely to know that your driver was polite, cheerful, and made your journey enjoyable.
We’re truly honored that you’ve chosen to continue using TravelThru throughout your trip for your tours and transportation. Your trust and kind recommendation mean a great deal to us and motivate our team to continue providing reliable and welcoming service.
Thank you again for choosing TravelThru. We look forward to assisting you throughout the rest of your trip and on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great service . Everything was perfect.great customer service
Reply from Travelthru2026-09-26
Dear Mr/Ms. Mohammed Rahman,
Thank you so much for your kind feedback!
We’re delighted to hear that everything was perfect and that you were pleased with the service and customer support provided by our team. Your satisfaction means a great deal to us and encourages us to continue delivering a smooth and reliable experience for every customer.
Thank you for choosing TravelThru and for your trust in our service. We hope to have the pleasure of assisting you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Excellent driver. Very friendly, eager to be of help, and made the ride to the hotel very pleasant
Reply from Travelthru2026-09-26
Dear Mr/Ms. Daniel Stott,
Thank you so much for your kind feedback!
We’re delighted to hear that you had a pleasant experience with your complimentary transfer from DPS to your accommodation in Canggu. It’s especially wonderful to know that you appreciated our excellent communication and found your driver lovely and welcoming.
Thank you for choosing TravelThru and for taking the time to share your experience. We truly appreciate your trust and hope to assist you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Our driver was very friendly and had excellent English. He was waiting for us at the arrival gate. Highly recommend.
Reply from Travelthru2026-09-26
Dear Mr/Ms. Like,
Thank you very much for your wonderful feedback and recommendation.
We’re delighted to hear that your driver was friendly, communicated with you in excellent English, and was already waiting for you at the arrival gate. Having a driver there to welcome you after your flight can make the arrival experience much easier and more comfortable.
Thank you for choosing TravelThru and for recommending our service. We truly appreciate your trust and hope to assist you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Thanks for picking us up even though we were delayed, umar and the driver were very patient
Reply from Travelthru2026-09-26
Dear Customer,
Thank you very much for taking the time to share your feedback with us.
We’re delighted to hear that Umar and your driver were patient and continued to wait for you despite the delay. We understand that travel delays can be stressful and are often beyond a passenger’s control, so we’re pleased that our team was able to make your arrival a little easier.
We’ll be happy to share your kind words with Umar and the driver. Thank you for choosing TravelThru and for trusting us with your journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Maria Viana Smyth,
Thank you very much for sharing your feedback with us.
We’re delighted to hear that you had a great experience and, most importantly, felt safe throughout your journey. Providing a comfortable, reliable, and safe transfer is always one of our top priorities.
Thank you for choosing TravelThru and for trusting us with your journey. We truly appreciate your feedback and hope to assist you again in the future.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Adam,
Thank you very much for your kind feedback.
We’re delighted to hear that you had a great experience with your driver. It’s wonderful to know that your journey was a pleasant one, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing TravelThru. We hope to have the pleasure of assisting you again on your next journey.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Punctual. No issues. Nice pleasant driver. Great. Thanks
Reply from Travelthru2026-09-19
Dear Mr/Ms. Salamat Hussain,
Thank you very much for taking the time to share your feedback with us.
We’re delighted to hear that everything went smoothly and that your driver was punctual, pleasant, and friendly. We’re very happy to know that you had a hassle-free experience with TravelThru.
Thank you for choosing our service and for your kind words. We truly appreciate your trust and hope to have the pleasure of assisting you again in the future.
Kind regards,
Ha
Quality Assurance Manager
TravelThru