It is easy to use and works perfect i…
It is easy to use and works perfect i would recommend to anyone
About Treatmedy
Data updated- Website
- treatmedy.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 90% (19/21)
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About this business
At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.
Written by the business, not verified by us.Is Treatmedy legit?
Treatmedy (treatmedy.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the innovative product design, showing that it successfully reduces foot pain, relieves joint stiffness, and significantly improves everyday walking ability. People also warmly appreciate the prompt delivery service, helpful digital guides, and comfortable adjustable fit, making routine daily wear very easy. Some reviewers were not happy with durability issues, reporting that mechanical parts like wires or tightening knobs unexpectedly broke after a few months of use. Additionally, a small group of people mentioned frustrating experiences regarding slow customer support responses and complicated return or refund processes.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to order and came quickly
Easy to order and came quickly. Best bunion product I have used. Still early days but I do think it’s helping. Comfortable to wear and easy to put on
Broken ratchet knob
Have been sent one with a broken knob, which barely tightens, won’t lock and pulls loose immediately. Have provided endless videos of this, as requested, by Mel at Treatmedy. It’s clearly broken but she will not send me a replacement or a refund, just suggests more troubleshooting advice. Complete con.
The relief is priceless
The relief is priceless! My bunions are bad and the relief I feel when wearing this cannot be described. The constant pain is instantly relieved wearing this bunion strap. I can’t fault it! Great quality too. Really well made. I even walk around with it! 🙌
It does help with my pain
It does help with my pain. However I ordered two and one was not useful like I had received one that was used before. It was so pulled away I couldn’t adjust it. So I am unable to use it. Thank you Linda
I’m using Treatmedy as preventative care
I’m using Treatmedy as preventative care because I’m in my late 20s with bunions and I don’t want to suffer from bunion discomfort or pain when I grow elderly. So far I’ve seen shocking results and I’m happy to know I have this tool to help sustain my feet health. Though my current needs are cosmetic (I’d prefer to not have bunions on my feet vs experiencing significant issues) I’d recommend this product to anyone curious.
This product is exactly as advertised
This product is exactly as advertised. It fits my foot correctly. I do find it is positioned better with help. I haven’t been using it long enough to know how effective it will be,
Best purchase ever!
I have had 2 surgeries on my foot in the last year. The first one was 5 procedures including a bunion repair. It failed and I have had nothing but pain since. It felt like when I walked on it that the bone was turned the wrong way and was very painful. I have been wearing the Treatmedy Bunion Repair for about 5 weeks now and it is getting so much better. I can actually walk barefoot without pain. It was worth the money and I would not hesitate to purchase again.
I purchased the bunion corrector and…
I purchased the bunion corrector and I've been using it pretty much on a daily basis and my feet feel SO much better than they did! I can hardly believe it!
Potential scam
I am very concerned. Although this looked like a real company with reviews, history, etc., their website is down, they have charged my credit card, they are not responding to any call for support and there is no shipping information provided for my products. Is this really a scam?
Reply from Treatmedy2026-07-16
Hi Janet, Thank you for sharing your concerns. We sincerely apologize for the worry this experience has caused. We'd like to reassure you that our website, https://treatmedy.com/, is currently up and running, and we haven't detected any issues on our end. If you were unable to access it, it may have been due to a temporary connection issue or a local network problem. We're also sorry to hear that you haven't received a response yet. We respond to all customer inquiries as quickly as possible, so it's possible that our reply was filtered into your spam or junk folder. If you haven't already, please check those folders. You can also contact us directly at [email protected], and we'll be happy to assist you. Regarding your order, we'd be glad to look into the status and provide you with your shipping information. Please reach out to us with your order number or the email address used to place the order, and we'll investigate this for you right away. We appreciate your patience and look forward to resolving this for you as quickly as possible. Warm Regards, Hailey Treatmedy Support Team
velcro fastening strap around foot doesn’t fasten
The velcro fastening strap around the foot does not grip. The hook part has been fastened on the wrong way round. I want a return label and my money back please as advertised if it doesn’t work
Reply from Treatmedy2026-07-16
Hello Janet, We appreciate you taking the time to share your feedback, and we're sorry to hear that you've had this experience. We're sorry to hear that the Velcro strap doesn't seem to be fastening properly. To better understand what's happening and determine whether the Bunion Fix is faulty, please contact us at [email protected] with your order details and a short video demonstrating the issue. This will allow our team to assess the problem and provide the most appropriate solution as quickly as possible. If you would still prefer to proceed with a return under our money-back guarantee, our Customer Experience Team will be happy to provide you with the return instructions and assist you throughout the process. We look forward to helping you resolve this as soon as possible. Warm Regards, Hailey Treatmedy Support Team
Very difficult to fit & adjust after…
Very difficult to fit & adjust after following instructions carefully. Absolutely does not work as shown in video. Waste of money.
Reply from Treatmedy2026-07-16
Hello, Thank you for taking the time to share your feedback. We're sorry to hear that you had difficulty fitting and adjusting the device and that it didn't meet your expectations. The Treatmedy™ Bunion Fix can take a little practice to fit correctly, especially when adjusting the tension. In many cases, we're able to help customers resolve fitting or adjustment issues with a few simple tips. We'd love the opportunity to assist you and make sure the device is being used as intended. Please reach out to us at [email protected] with a short video showing the issue you're experiencing. Our Customer Experience team will be happy to review it and provide personalized guidance or explore the best solution for you. We appreciate your feedback and hope to have the chance to turn your experience around. Warm Regards, Hailey Treatmedy Support Team
Returns are very difficult
I tried to return my order but they are not replying and no instruction as to how to return the product. Beware although they say they will take it back not easy at all
Reply from Treatmedy2026-07-16
Hi William, Thank you for taking the time to share your feedback. We're sorry to hear about your experience. Could you please let us know which email address you sent your request to? We respond to all customer emails, so it's possible that our reply may have been filtered into your spam or junk folder. If you haven't received our response, please contact us again at [email protected], and we'll be happy to assist you with your return as quickly as possible. We appreciate the opportunity to help and look forward to resolving this for you. Warm Regards, Hailey Treatmedy Support Team
Detailed instructions on how to put it on and what the extra straps are for
detailed instructions on how to put this thing on or with the extra straps for need to be included
Reply from Treatmedy2026-07-08
Hi, Thank you for taking the time to share your feedback. We sincerely appreciate it. We're sorry to hear that the instructions weren't as clear as expected. We understand how frustrating it can be when you're unsure how to use the device or what the additional straps are for. For future reference, the basic instructions are printed on the back of the product packaging. You'll also find a QR code on the packaging that you can scan, which will take you to our website, where you'll find a step-by-step tutorial video demonstrating how to properly use the Bunion Fix. If you still need any assistance, please send us an email at [email protected]. Our support team will be more than happy to guide you through the setup, explain the purpose of the extra straps, and answer any questions you may have. We appreciate your feedback, as it helps us improve the experience for all of our customers. Warm Regards, Hailey Treatmedy Support Team
I requested a refund and was told I can…
I requested a refund and was told I can return the items but I would have to pay the shipping costs, and was also offered a 30% credit if I chose to keep the items instead. I replied saying I wanted to proceed with the return. I was again offered the 30% discount to keep the items, but was not provided the return address, nor the return instructions. I have tried two more times since, but still no response.
Reply from Treatmedy2026-07-16
Hi Suzanne, Thank you for sharing your feedback, and we're sorry to hear about your experience. Upon reviewing your case, we can confirm that one of our Customer Experience Advisors already sent you the return instructions, including the return address, in a previous email. It's possible that the message may have been overlooked or filtered into your spam/junk folder. If you need further assistance with your return, please don't hesitate to contact us at [email protected]. We'll be more than happy to assist you every step of the way. Warm Regards, Hailey Treatmedy Support Team
I am using the treat remedy bunion…
I am using the treat remedy bunion corrector and so far I am loving it. It is comfortable and easy to use, and as it is stretching and pulling my big toe to the side to straighten it, it feels like such a great stretch and I can tell that my foot really needs and wants to be in this position. I also love how forces me to sit down for 30 minutes! I’m excited to see the improve improvements with continued inconsistent use!!
These bunion devices are working!
These bunion devices are working miracles with my hubby's bunions, and we are both surprised and thrilled. His bunions were not the worst I've seen, but they were large enough to notice and were becoming a problem. Using these devices on both his feet for just a while every day is making a huge difference, and I mean that. Thanks so much for creating these!
I was corresponding with Treatmedy…
I was corresponding with Treatmedy representative Terence, telling him my experience on a unit that had a factory defect. I actually bought 2. One, which the first, was defective, can't use it. I requested for a replacement but I never heard anything. I can return the unit. I even emailed videos on how to use it based on the instructions which were very STRAIGHTFORWARD. I think I understood them very well. But all I need was a "replacement" for that first unit. Responses were good but I don't think Treatmedy sees what I can see. I hope Dr. Schilling can attest to the product he was representing. Thank you!
So far so good
So far so good. Very comfortable and relieving. Highly recommend
I love the bunion corrector
I love the bunion corrector. I wish I had bought two but I am seeing a difference already. I’m a month in and my bunion has gone down slightly. The spacer sleeve that’s worn all day is ok, I wish it would space out the first three toes not just my big toe. Overall good product!
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