At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.
Written by the business, not verified by us.
Is Treatmedy legit?
Treatmedy (treatmedy.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently praise the innovative product design, showing that it successfully reduces foot pain, relieves joint stiffness, and significantly improves everyday walking ability. People also warmly appreciate the prompt delivery service, helpful digital guides, and comfortable adjustable fit, making routine daily wear very easy.
Some reviewers were not happy with durability issues, reporting that mechanical parts like wires or tightening knobs unexpectedly broke after a few months of use. Additionally, a small group of people mentioned frustrating experiences regarding slow customer support responses and complicated return or refund processes.
Auto-generated from all reviews of this business. For reference only.
It really helped me with my bunions because before I have to take out my shoes any where I am when I feel something stabbing on my foot. I have to rub my feet to ease the pain and the swelling but since I use that from treatmedy I feel my feet become smaller and I feel better when I’m walking.
First of all, the product arrived in quite a short time.
Though it took some weeks to become used to working with the product, I have found that it actually is doing what was promised. I am noticing changes in my foot and toes, and though while small, the changes are noticeable to me. So far I am very happy with the treatmedy device and I feel confident that change will continue. Thank you for the research that was done to lead to the development of this product.
So far so good. I've been using my Treatmedy about an hour a day, some days just totally forget, as my pain has been reduced! Whilst the bunion is still physically obvious, seems my realignment is gradually improving
I asked to return the item after 2 months because it doesn't help me and I see no improvement. I asked for return instructions and as of this writing, I have not received any info. The emails just keep on asking me what went wrong and if I could provide info for them to improve the product. I do not have any info to share because it isn't my expertise. Nonetheless Treatmedny markets a 90 day return policy but I am feeling I am getting the run around. Is there a customer service number I can call. The email replies come from a Mel but there is no other contact info. I will pay the return shipment however I do want to return the item for a refund. Please assist.
Nicholas D'Ambrosio
585-797-8927
Order # 183776 on 11/03/2025.
Reply from Treatmedy2026-01-09
Hi Nicholas,
Thank you for taking the time to leave a review and share your experience with us. We’re truly sorry for the frustration and inconvenience this situation has caused.
After checking your order and our records, we can confirm that the return instructions were already sent to you via email. Please refer back to that message for the detailed steps on how to return the item. We understand how important clarity is, especially when you’re requesting a refund, and we apologize if this wasn’t immediately clear on your end.
If you’re having trouble locating the email or need the instructions resent, our support team will be more than happy to help you get this sorted out as smoothly as possible.
Thank you again for your feedback—we appreciate you bringing this to our attention.
Kind regards,
The Treatmedy Team
letter to customer support (they have NOT helped over 2 weeks later)...I am writing regarding my order placed on December 1
This order included the Treatmedy Bunion Fix, along with additional bunion-related products shown in my order confirmation. I was very excited to try the Treatmedy Bunion Fix, as I have dealt with bunion discomfort for quite some time and typically wear gel toe separators. I decided to switch after seeing your product online and had high expectations given the price point.
I have been wearing the Treatmedy Bunion Fix daily at home for OVER two weeks/about a month, exactly as directed, and unfortunately I have not noticed any improvement or relief at all. Additionally, I purchased and use two pairs—one for home and one specifically for work trips. On the pair I use while traveling for work, the toe strap tightening mechanism is already malfunctioning. It no longer tightens properly and instead just clicks in place without providing support. Also the velcro is giving out/not attaching properly.
Given the cost of this product, I am disappointed both in the lack of effectiveness and the quality of the materials, particularly since the strap mechanism failed after such a short period of normal use.
I truly wanted this product to work and was hopeful it would be a better solution than what I had been using previously. At this point, however, I am concerned about the durability and overall value.
Reply from Treatmedy2026-01-12
Hello Chelsea,
Thank you for taking the time to share such detailed feedback. We’re truly sorry for the frustration and disappointment this experience has caused, especially given how hopeful you were when placing your order.
This is certainly not the experience we want for our customers. Please know that we’ve already reached out to you via email so we can personally review your concerns and work toward a fair resolution as quickly as possible.
We truly appreciate you bringing this to our attention and giving us the chance to make things right.
Kind regards,
The Treatmedy Team
I bought this device as I have bunion on my right toe. I got some warm feeling and redness occasionally, so I had bought and tried other device before but did not see great improvement. This device is quite a game changer. After using it for few times, I can already see my great toe is not joining the second toe anymore and I have not had the warm feeling hence. The design is great but you have to adjust to the right strength for it to work and yet feel comfortable.
My right foot is slightly wider than my left and as a result, have started developing an early Bunion at the right toe joint. I've tried other cheaper bunion correctors on Amazon and they just weren't comfortable enough to wear regularly. This one is comfortable with the gel padding and easy to put on too. Best option out there and great prevention for worsening symptoms.
The product is very good. Seems to be helping, but I've only been using it for a few weeks. I don't expect the pain to be gone immediately, but it is making a difference I can feel.
I bought 1 bunion fixer to try it out. I use it on both feet & after just a few weeks of using it, my feet, legs, & knees already feel better. I learned years ago that a part of my leg & knee problems is caused by my bunions. I tried a somewhat similar product years ago which helped, but this product is better. I plan to buy another one so I can have one for each foot. This is much better than having to get surgery.
So far it seems to be working. I have been using the devices for about a week. The devices are easy to put on and I can wear them while watching Tv/reading. I’m hopeful that this will work.
Had bunion for years. Started using Treatmedy on Nov 28 three times half hourly everyday. Not seeing a lot of improvement yet but can feel some throbbing sensation when not using. I am going to continue with hope of some improvement. Just hoping that the Velcro straps will last a while longer.
Total BS. The device does not work. To try and tighten or loosen - good luck. Very very poor quality and what a joke. Save your $$.
Reply from Treatmedy2026-01-13
Hello,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and I understand how frustrating this must have been. This is certainly not the level of quality or ease of use we want for our customers.
We would appreciate the opportunity to look into this further and make things right for you. Please reach out to us at [email protected] so we can assist you directly.
Thank you again for bringing this to our attention — we’re here to help.
Kind regards,
The Treatmedy Team
This knee massager has been a true God send for me! I use it twice a day on both my knees and have been doing so for about 3 months now. I have noticed a huge difference in my mobility and my knees don’t ache constantly anymore. Thank you Lord Jesus and of course, Treatmeady!
Did not honor the BF25 discount to me prior to my order / shipment arriving when I placed the order just days prior. I do not feel that’s fair & equitable
Reply from Treatmedy2025-12-03
Hello Rick,
Thank you so much for sharing your feedback. I’m truly sorry to hear about your disappointment — I completely understand why it feels unfair, especially when the timing was so close to our Black Friday Sale.
After reviewing your order, I found that it was placed just before the Black Friday promotion began. Because of this, the BF25 discount wasn’t yet active at the time, so we weren’t able to apply it retroactively.
That said, we never want you to feel unheard or unsupported. If you'd like us to take another look or if there’s anything more we can do for you, please don’t hesitate to contact us again at [email protected]. We’re always here to help.
Kind regards,
The Treatmedy Team
I am 51 years old and the discomfirt was getting to a level I could no longer ignore. I saw the commercial and decided to read the reviews because I really did not want to choose surgery. I followed the instructions on the website and my product came quickly. It has made an immediate difference. I can feel it and see it. I am very glad that I took a chance on this product. It is well worth the money I paid to get the relief I am getting.
Only been using for a couple of weeks but I can say I have noticed a slight difference! I like that it's adjustable and that you can walk in it to complete whatever chores you need to finish. Company is legit. My only negative is that they try to sell you a lot of other stuff at the end of your purchase. Shipping was as expected.
Good quality product, adjusts to really fit the foot well. Gives a very powerful stretch to my big toe. Am gradually building up the amount of time I wear it and I can easily walk around wearing it.