About Tripbeam.com
Data updated- Website
- tripbeam.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 126 reviews
- Replies to negative
- 0% (0/6)
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About this business
We at TripBeam Travel Inc aim to provide the best quality services to our customers. Our team of travel- experts work day in and day out to provide best quality and cheap tickets to India from the US. Trip Beam has made a special mark in the travel industry. We promise our customers enriching and unmatched travel solutions with our premium flight services. Book your flight tickets with Trip Beam and gear up for the finest travel experience.www.tripbeam.com
Is Tripbeam.com legit?
Tripbeam.com (tripbeam.com) has a 4.9 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their overall services and professional approach. Customers frequently praise the dedicated staff for their exceptional helpfulness, patience, and constant responsiveness throughout the entire flight booking process. People happily highlight the excellent customer service and fair, competitive prices secured by knowledgeable and professional travel experts. Travelers truly appreciate the prompt assistance and smooth, stress-free arrangements tailored specifically for their complex international journeys and dates. Reviewers consistently note that agents take wonderful care of them, successfully ensuring reasonable rates and seamless travel plans year after year.
Auto-generated from all reviews of this business. For reference only.What people say
Aayushi was very helpful and patience!
Upasna is a rockstar in customer…
Upasna is a rockstar in customer service, perseverance in getting the best air ticket deal for her customers, price wise as well as meeting their needs exactly. I had a great experience with her, Aman and Trip beam! These people are genuinely awesome!! - V Manju
Horrible customer service when things don't work out
Horrible customer service when things don't go smoothly. We had opted for this booking agent to book bassinet seats for us. Unfortunately the booking was mismanaged, and when trying to resolve it, we got true taste of how much this company actually cares vs how much they simply want to get your money for straightforward travel bookings that you can do online at same price. We had paid $300+ extra for right seats, and ended up not getting them during travel. Both times, we were promised that TripBeam had talked to the airline and had arranged for the right seats. I would look for direct bookings online going forward and save trouble of going through TripBeam.
Deepti is a great rep to work with
I worked with Deepti who has been very helpful with my ever changing schedule changes. She was very patient and diligent with her follow ups. Highly recommend her services
I have been booking tickets with Trip…
I have been booking tickets with Trip Beam, happy with the service. They have lot of patience and help me find best deals
Aman is exceptional…
I have been booking tickets with tripbeam for last 9 years, and they excel everytime.. Aman is the goto person for me when it comes to coordinating ticketing options and booking. She is great help and understands every demand to always provide customer delight.
Great service by ayushi
Great service by ayushi. 100
Great service from Deepti
Great service from Deepti! She was helpful, professional, and found me a great fare quickly—better than online prices. Highly recommended!
Great experience with the team member #…
Great experience with the team member # Deepti.
no timely response
no timely response had to continuously followup and ask for itinerary or booking bad service
Worst Experience Ever – Unreliable and Uncaring Customer Support
I booked my ticket with TripBeam.com on 7th July 2025 for a flight scheduled on 11th August 2025, from Delhi to Toronto via Paris. Being a first-time user, I trusted them based on all the glowing reviews online. But now I seriously doubt the authenticity of those reviews, because my experience has been nothing short of a nightmare. After booking, I received a sudden cancellation notice directly from the airline—with no explanation or follow-up from TripBeam. As a customer, I expected them to proactively reach out and help arrange a suitable alternative. Instead, I heard absolutely nothing. No calls, no emails, no concern. I had to take the initiative myself, contacting their live chat. I connected with an agent named Rohan, who told me to wait 2 hours for an update. I waited 6 hours, only to be offered a ridiculously long and inconvenient alternative flight. I rejected it and asked for something reasonable. Since then, it’s been a constant loop of delays, deflection, and silence. For the past three days, I’ve been chasing them, getting passed from one agent to another. Each time, I was told to “wait 24 hours for an update.” Then another agent, Shalu, had the audacity to ask me for extra payment to rebook the flight—even though the cancellation was entirely out of my control. This is completely unethical and unacceptable. I already paid a full amount in good faith. I didn’t request any upgrades or changes. If the airline cancels the flight, then TripBeam or the airline should take responsibility—not punish the customer with additional charges. Their so-called “support” team is unresponsive, disorganized, and clearly not trained to handle real problems. I’ve wasted days in uncertainty, stress, and helplessness—all because I made the mistake of trusting TripBeam. I am still doubtful whether they will be able to provide me with another option for my cancelled flight on 11th August 2025, or if I’ll be forced to turn to another agency that actually offers responsible service. Never again. I strongly warn others—think twice before using TripBeam.com. If something goes wrong, you’re on your own.
Narendar is very helpful
Narendar is very helpful. He does excellent job.
Best company for travel booking…
Best company for travel booking ,experienced staff great customer handling 👍, I must say they are not even taking care of travel booking,also they care about customers safety and security . Every time I book from them ,they make us more comfortable with their behavior and hassle-free booking.Thank you so much Tripbeam.com
Seamless Flight Booking Experience
Hello Upasna, You were very helpful in understanding the needs of travelers, explaining the itinerary, suggesting the best options, and making the booking seamless. A big shout-out for your patience in searching for the best flight options and providing it multiple times upon request. Keep it up, and I would like to book my future flight tickets again with you. Thank you.
Thanks Narender for your help with the…
Thanks Narender for your help with the reservations. You were very quick in responding and following up with the changes. One more plus point is you understand the complexity of visa stamping and the route restrictions when the stamped visa is expired then which route is better for travelling. I would recommend everyone to book there international travel through Tripbeam.
I had the best experience from the…
I had the best experience from the agent UPASNA SHARMA during the tough situations and worked out every possible way on providing me better experience.
Good customer service
Agents were patient to try out multiple options and came up with a good schedule. Followed up with phone calls and emails as needed to make the booking process smooth.
No update on tickets for a deceased passenger
I am absolutely appalled by the lack of compassion and decency shown by Tripbeam. We reached out to cancel and request a refund for a plane ticket booked through them after the tragic and untimely death of the passenger. Despite providing death certificates and all necessary documentation, Tripbeam refused to issue a refund or even offer a partial credit. Their customer service was cold, robotic, and entirely devoid of basic human empathy. They hid behind policies rather than acting with common sense or decency in a situation that clearly warranted an exception. To deny a refund under such heartbreaking circumstances is not only disgraceful but reflects an organization that values profit over people. If you're considering booking through Tripbeam, ask yourself: what kind of company turns its back on grieving families to make a few extra dollars? I wouldn't recommend Tripbeam to anyone. Their customer care is nonexistent, and their ethics are worse. Shame on them.
I have booked the tickets on 6/18/2025…
I have booked the tickets on 6/18/2025 and worked with upasna. She diligently provided all required information.
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