Since 1984, Tripmasters has been a leading online travel agency, offering flexible, affordable, and convenient travel solutions. Whether you're planning a European adventure, a South American tour, a romantic getaway, or a luxury escape, our user-friendly online platform ensures an efficient booking experience. By leveraging cutting-edge technology and deep industry expertise, Tripmasters ensures a hassle-free booking experience while offering exceptional value. Their extensive network of trusted travel partners and curated quality hotels enables them to deliver high-quality accommodations, convenient flight options, and thoughtfully selected experiences tailored to individual preferences. With an extensive selection of Europe travel packages, you can visit iconic cities and hidden gems in countries such as Italy, France, Greece, and Germany, to name a few. If you dream of an adventure in Central America, the Costa Rica Guided tours deliver immersive experiences in richly diverse landscapes. For travelers eager to discover Asia and South Pacific, Tripmasters provides exciting options in Japan, Thailand, China, Indonesia, India, Australia, and New Zealand, offering cultural experiences and historic sites. The Caribbean and Mexico are also popular choices with packages to Jamaica, the Dominican Republic and Mexico’s sun-kissed resorts. Start your journey today and experience the world your way with Tripmasters!
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Is Tripmasters legit?
Tripmasters (tripmasters.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably easy it is to plan custom trips, arrange diverse flights, and select wonderful centrally located accommodations across multiple destinations. Travelers truly appreciate the seamless organization of transfers and guided excursions, making their international vacations completely stress-free, deeply memorable, and exceptionally enjoyable.
Though some reviewers experienced occasional issues with specific hotel accommodations or unexpected tour adjustments due to traffic delays, these specific situations were relatively uncommon. Some people also noted that exceptionally long travel itineraries or complex booking modifications could occasionally feel a bit challenging to navigate independently.
Auto-generated from all reviews of this business. For reference only.
We booked our first international trip through Tripmasters and they are absolutely incredible. All the hotels were excellent, all our flights were perfect as were all our train reservations. We did 5 cities in Japan.
Unfortunately, there was a typhoon in Japan, but they helped me rebook our flights so we could stay in Osaka and continue our vacation and continue the fun and feel safe. The Agents were excellent and so easy to work with. They answered the phone right away and they got me answers right away. They were 100 percent in touch with the situation and the airlines and were 100 percent aware of what was going on in the country we were traveling in.
I'm blown away by their customer service on the phone and on chat. Shout out to Melvin. They went out of their way to make us feel safe and do everything possible to make our trip perfect, The crisis line called me back promptly - exactly as they said they would. I will never use another agency!
Reply from Tripmasters2026-07-13
Dear Danielle,
Thank you so much for sharing your experience with us. We are truly grateful for your kind words and delighted to hear that your first international trip booked through TripMasters was such a memorable one.
While we are sorry that your travels were impacted by the typhoon, we are pleased that our team was able to assist you during a challenging and uncertain situation. Ensuring our customers feel supported, informed, and safe while traveling is one of our highest priorities, and it is wonderful to know that our agents were able to provide timely assistance and help you continue enjoying your vacation in Japan.
Thank you for placing your trust in us! It was our pleasure to assist you, and we are honored to have been a part of your journey. We look forward to helping you create many more unforgettable travel experiences in the years ahead.
Warm regards,
TripMasters Inc.
The booking process was very easy, with lots of options offered.
Reply from Tripmasters2026-07-08
Dear Customer,
Thank you for your kind review! We're happy to hear that booking your trip was simple and that you appreciated the range of options available.
We look forward to helping you plan your next getaway!
Kind regards,
TripMasters Inc.
it was easy to book, all reservations were confirmed way before the trip, and the one modification to the reservation was made in a timely matter and were sure I was satisfied with the changes
Reply from Tripmasters2026-07-08
Dear Jose,
Thank you for sharing your experience! We’re delighted to know that your travel planning experience was smooth and that our team was able to assist you along the way.
Providing reliable service and peace of mind for our travelers is always our goal. We appreciate your support and hope to help with another memorable trip soon!
Kind regards,
TripMasters Inc.
Everything was ready to go for us and organized all in one place. The tours were as expected with knowledgeable guides. The website was easy to use and choose activities. We were able to relax and know it was planned in advance.
Reply from Tripmasters2026-07-08
Dear Leigh,
Thank you for your wonderful review! We’re so glad you were able to enjoy a stress-free trip and focus on making memories along the way.
We appreciate your support and look forward to helping you plan your next adventure!
Warm regards,
TripMasters Inc.
This company is awesome being using them since 2013, and loved every trip I booked with them ❤️
Reply from Tripmasters2026-07-08
Hi Vanitha!
Thank you for your loyalty and kind words! 💙 We’re honored to have been part of your travels since 2013 and are thrilled to hear you’ve loved every trip.
We truly appreciate your continued trust and look forward to helping you create many more wonderful memories!
Sincerely,
TripMasters Inc.
It’s got an easy booking process for great, adjustable itineraries and is much cheaper than doing it yourself.
Reply from Tripmasters2026-07-08
Dear Jacob,
Thank you for your feedback! We’re delighted to hear that you found our booking process easy and our customizable itineraries a great value. We appreciate your support and look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
Best multi country travel planner we have ever used 🤩
Reply from Tripmasters2026-07-08
Hi Brent!
Thank you for the wonderful feedback! 😊 We’re so glad you enjoyed your trip and felt supported along the way. We appreciate your trust and look forward to planning your next adventure! ✈️
Kind regards,
TripMasters Inc.
Everything about our trip was seamless. We didn’t have any issues with flights or hotels. I would use Tripmasters again.
Reply from Tripmasters2026-07-08
Hi Ashlyn!
Thank you for your wonderful feedback! We’re delighted to hear that everything about your trip went seamlessly and that your flights and hotels met your expectations.
Providing a smooth and stress-free travel experience is always our goal. We truly appreciate your trust in us and look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
Always love booking through Tripmasters. They make things so much easier and ensure our travels flow efficiently and as we would expect! Thanks for everything.
Reply from Tripmasters2026-07-02
Hi Brandyn,
Thank you so much for your kind words and continued trust in us. We are thrilled to hear that your experiences with us have been smooth and enjoyable.
Knowing that we help make your travels easier and seamless means a great deal to us. We truly appreciate your support and look forward to assisting you with many more memorable trips in the future!
Warm regards,
TripMasters Inc.
Excellent hotels , We went on two different trips. We were very pleased!!
Reply from Tripmasters2026-07-02
Dear Haydee,
Thank you so much for your kind feedback! We are delighted to hear that you enjoyed both of your trips and were pleased with the hotel selections. It means a lot to us that you chose to travel with us more than once.
We truly appreciate your trust and look forward to helping you plan many more wonderful trips in the future!
Kind regards,
TripMasters Inc.
That they provided great information on all the hotels and assisted with the best flights. Everything was perfect on our trip.
Reply from Tripmasters2026-06-30
Dear Rafael,
Thank you for your lovely review and for traveling with us!
We are happy to hear that our hotel and flight recommendations were helpful and that you had a perfect trip. Thank you for your kind words. We look forward to helping you again soon.
Sincerely,
TripMasters Inc.
This is my third time with Tripmaster and i fully enjoyed my trips. This latest travel, my flight was cancelled and Tripmaster did a good job in securing
A return flight to Chicago within 24 hours before
Departure. I will continue to use Tripmaster for my future travels.
Reply from Tripmasters2026-06-30
Hi Helen!
Thank you for your continued trust and for traveling with us for a third time.
We are delighted to hear that you have enjoyed all of your trips! We are especially pleased that our team was able to assist you in securing a return flight to Chicago after your cancellation and help make your travel experience smoother.
We truly appreciate your loyalty and kind words, and we look forward to helping you plan many more memorable trips in the future.
Warm regards,
TripMasters Inc.
This was our second booking with Tripmasters and won’t be the last. Our first trip was to Maui and Kauai for 8 days a few years and it was amazing! This most recent trip was to Venice, Amalfi Coast, and Santorini Greece for 14 days-it was truly a trip of a lifetime. Everything was wonderful-hotel, air travel, transfers, excursions-we couldn’t have asked for a better experience. We let Tripmasters pick our hotels and they were clean, perfectly located, and so nice. I have told numerous friends about this site-the great deals and offers-and all the places you can travel with them. Customer service has always been excellent and forthcoming with any changes or questions we have. Thank you!
Reply from Tripmasters2026-06-30
Dear Angela,
Thank you so much for your wonderful review and for choosing ua again for your travels.
We are thrilled to hear that both of your trips with us have been such memorable experiences, especially your incredible journey through Venice, the Amalfi Coast, and Santorini. It means so much to know that everything, from the hotels and flights to transfers and excursions, met your expectations.
Thank you as well for your kind words and for recommending us to your friends. We truly appreciate your trust and look forward to helping you plan your next adventure.
Kind regards,
TripMasters Inc.
Dear Martin,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were not fully satisfied with the airline service for your trip. We understand how important it is for every component of a trip to meet our customers’ expectations and preferences, as each detail contributes to the overall travel experience.
Kindly note that we offer flexible and customizable travel packages, including air arrangements, allowing travelers to select options that best suit their preferences and needs. You can choose from a wide variety of airlines, routes, and stopovers. We hope this tip helps for future travels!
We truly value your feedback and hope we can help you plan another adventure soon!
Best regards,
TripMasters Inc.
Hotel was great and in a central location. Overall very satisfied.
Reply from Tripmasters2026-06-25
Dear Eva,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your hotel and its central location, and it is wonderful to know that you were overall very satisfied with your experience.
We truly appreciate your kind words and your trust in us. We look forward to helping you plan another memorable trip in the future.
Kind regards,
TripMasters Inc.
My latest trip to Japan was amazing, the customizable packet was great, I’m looking forward to traveling again with this site.
I’ve used this site since 2018 for 5 of my major abroad trips to Canada, Europe, North Africa and Asia. I’ve been extremely satisfied up until now with the customizable packets they offer, I’ve enjoyed the flexibility, the communication and the fact that they take care of all the major planning (flights, hotels, transportation between places) and they give me options on how much I want to spend on the previously mentioned.
Reply from Tripmasters2026-06-22
Hi Jesus!
Thank you so much for your wonderful review and for your continued trust! We are truly grateful to have been part of so many of your travel experiences across Canada, Europe, North Africa, Asia, and, most recently, Japan. It means so much to hear that you value the flexibility, communication, and customizable options we provide.
Thank you for allowing us to help create your travel memories. We sincerely appreciate your loyalty and look forward to helping you plan many more amazing adventures in the future.
Best regards,
TripMasters Inc.
Dear Todd,
Thank you for taking the time to share your feedback with us.
We truly appreciate your time and value all feedback from our customers, as it helps us continue improving our services.
Thank you again for choosing TripMasters.
Best regards,
TripMasters Inc.
Tripmasters did excellent itinerary my Italy trip.
Everything went well and all the arrangements made by Tripmasters were superb. In future I would like to go another vacation through tripmasters again. Thanks.
Reply from Tripmasters2026-06-22
Dear Shencottah,
Thank you for your kind review.
We are delighted to hear that you enjoyed your trip to Italy and that everything went smoothly. Your feedback means a lot to us.
Thank you for choosing TripMasters. We look forward to helping you plan your next vacation.
Best regards,
TripMasters Inc.
Great travel, lodging and transportation arrangements made the trip to Venice very enjoyable and worry free.
Reply from Tripmasters2026-06-19
Hi George!
Thank you so much for your kind review! We are delighted to hear that your trip to Venice was enjoyable and worry-free.
We truly appreciate your trust in us and hope to help you plan another memorable journey soon!
Warm regards,
TripMasters Inc.
Put us in a dump of a hotel on Rome. Broken toilet and no cell or onsite internet. Wont use tripdisasters again
****
Ive been calling almost daily. The last time i called they said. " you've got insurance call them"
Reply from Tripmasters2026-06-19
Dear Customer,
Thank you for sharing your experience with us. We are truly sorry to hear about the issues you encountered with your accommodation in Rome. We understand how disappointing and stressful this situation must have been.
Please note that our dedicated Customer Care Team would be happy to further review your concerns and discuss possible resolutions. We kindly ask that you contact us and share additional details about your experience so we can better assist you.
We appreciate the opportunity to address your concerns and look forward to hearing from you.
Best regards,
TripMasters Inc.
