Since 1984, Tripmasters has been a leading online travel agency, offering flexible, affordable, and convenient travel solutions. Whether you're planning a European adventure, a South American tour, a romantic getaway, or a luxury escape, our user-friendly online platform ensures an efficient booking experience. By leveraging cutting-edge technology and deep industry expertise, Tripmasters ensures a hassle-free booking experience while offering exceptional value. Their extensive network of trusted travel partners and curated quality hotels enables them to deliver high-quality accommodations, convenient flight options, and thoughtfully selected experiences tailored to individual preferences. With an extensive selection of Europe travel packages, you can visit iconic cities and hidden gems in countries such as Italy, France, Greece, and Germany, to name a few. If you dream of an adventure in Central America, the Costa Rica Guided tours deliver immersive experiences in richly diverse landscapes. For travelers eager to discover Asia and South Pacific, Tripmasters provides exciting options in Japan, Thailand, China, Indonesia, India, Australia, and New Zealand, offering cultural experiences and historic sites. The Caribbean and Mexico are also popular choices with packages to Jamaica, the Dominican Republic and Mexico’s sun-kissed resorts. Start your journey today and experience the world your way with Tripmasters!
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Is Tripmasters legit?
Tripmasters (tripmasters.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably easy it is to plan custom trips, arrange diverse flights, and select wonderful centrally located accommodations across multiple destinations. Travelers truly appreciate the seamless organization of transfers and guided excursions, making their international vacations completely stress-free, deeply memorable, and exceptionally enjoyable.
Though some reviewers experienced occasional issues with specific hotel accommodations or unexpected tour adjustments due to traffic delays, these specific situations were relatively uncommon. Some people also noted that exceptionally long travel itineraries or complex booking modifications could occasionally feel a bit challenging to navigate independently.
Auto-generated from all reviews of this business. For reference only.
I always use Tripmasters when i cam travelling internationally. I like being able to set my flights, hotels, rentals and tours to my schedule. I have had minimal issues and even if there are any, they are settled quickly and to my satisfaction I suggest them to everyone.
Reply from Tripmasters2026-06-02
Dear Doug,
Thank you for your wonderful review and for your continued trust in us! We're delighted to hear that you enjoy the flexibility of customizing your flights, hotels, rental cars, and tours to fit your travel plans.
We're also pleased to know that any issues you encountered were resolved promptly and to your satisfaction. Your recommendation means a great deal to us, and we look forward to helping you plan many more international adventures in the future!
Kind regards,
TripMasters Inc.
Overall, Tripmasters did a good job. It’s hard to judge as we have not traveled in this manner before.
One great benefit was that a real person was always available. This is especially helpful to older people who are not as computer savvy as younger people.
The accommodations were (surprisingly) good: centrally located, hosted by courteous, helpful professionals, etc.
The two stops from Philadelphia to Dubrovnik made for a long, tedious outbound trip. We figured that is what makes the trip so reasonably priced.
I would definitely use Tripmasters again.
Reply from Tripmasters2026-06-02
Dear Andrew,
Thank you for taking the time to share your experience! We're delighted to hear that your first trip planned in this manner was a positive one and that you found our accommodations to be well-located and welcoming.
We're especially pleased to know that our Customer Support team was readily available whenever assistance was needed. Providing personalized support throughout the travel experience is something we take great pride in.
We also appreciate your comments regarding the flights. As a tip for future trips, our vacation packages are fully customizable, and travelers can browse different flight options to select itineraries that best match their preferences regarding stopovers, layovers, travel times, and more.
Thank you for your valuable feedback and for choosing us for your journey. We truly appreciate your trust and look forward to helping you plan another memorable trip in the future!
Kind regards,
TripMasters Inc.
Always perfect with all arrangements spot on! Also our hotels/apartments were amazing! Highly recommend this company.
Reply from Tripmasters2026-06-02
Dear Russell,
Thank you for your wonderful review! We're thrilled to hear that all of your travel arrangements went smoothly and that you enjoyed the hotels and apartments selected for your trip.
We truly appreciate your recommendation and your kind words. Thank you for choosing us, and we look forward to helping you plan many more amazing travel experiences in the future!
Sincerely,
TripMasters Inc.
Everything from flights, to hotel rooms and high speed trains .... All went well. No problems. Would definitely do again! Thank you!
Reply from Tripmasters2026-06-02
Dear Douglas,
Thank you for your wonderful feedback! We're delighted to hear that everything, from your flights and hotel accommodations to your high-speed train journeys, went smoothly and met your expectations.
We truly appreciate your kind words and are thrilled to know you would travel with us again. Thank you for choosing us, and we look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
I get to travel around the world and learn of new locations and the booking process is phenomenal!
Reply from Tripmasters2026-06-02
Hi Catherine,
Thank you for your wonderful review! We're delighted to hear that you've been able to explore new destinations around the world and that you've found our booking process phenomenal.
We truly appreciate your kind words and look forward to helping you discover many more amazing places in the future!
Kind regards,
TripMasters Inc.
Tripmasters fulfills everything they say will do! If you are willing to pay extra for transportation they do have this covered especially in countries where you have not been too. I now have used trip masters for my last two vacations and will continue to use them because safety is a priority when you travel and they take this seriously and keep you informed before you decide to stay at a hotel. Definitely recommend to use them but most importantly follow instructions!
Reply from Tripmasters2026-06-02
Dear Customer,
Thank you for your wonderful feedback and for choosing us for your last two vacations! We're delighted to hear that you found our services reliable and appreciated the transportation options and information provided throughout your travels.
Your trust means a great deal to us, and we're especially pleased to know that our efforts to help travelers feel informed and confident contributed to a positive experience. Thank you for your recommendation, and we look forward to helping you plan many more memorable adventures in the future!
Warm regards,
TripMasters Inc.
Arrangements of hotel and transportation were good. The whole vouchers were very precise and easy to understand. The customer services which I had contacted during the trip were fast and great.
Reply from Tripmasters2026-06-02
Dear Byung,
Thank you for sharing your experience with us! We're pleased to hear that you were satisfied with the hotel and transportation arrangements and that you found your travel documents detailed and easy to understand.
We're especially glad to know that our Customer Support team was able to assist you quickly during your trip. Thank you for your kind words and for choosing us for your travels. We look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
The sales agents are so kind & helpful!! Our trip was great!
Reply from Tripmasters2026-06-02
Hi Celeste!
Thank you for your wonderful feedback! We're delighted to hear that our sales agents were kind and helpful, and that you had a great trip.
We truly appreciate your support and look forward to helping you plan your next adventure!
Sincerely,
TripMasters Inc.
Communications were great via email and app. Organized from start with airline tickets, hotels, transportation and excursions.
Hotels in general in all cities in Japan were extremely small; first two hotels in Tokyo and Kyoto had storage for luggage under the bed but the last hotel in Osaka did not have storage and very difficult to maneuver in the room.
Excursions overall were good with great tour guides. For Mount Fuji trip, due to heavy traffic and delays they had to cut short on the tour and skipped one part (ropeway). I contacted the tour company but they refused to give partial refunds.
Reply from Tripmasters2026-06-02
Dear Parviz,
Thank you for sharing your experience! We're delighted to hear that the communication through our email and app, as well as the overall organization of your trip, helped make your journey through Japan enjoyable and stress-free.
We also appreciate your feedback regarding the hotel accommodations. As space is often at a premium in Japan, hotel rooms tend to be smaller than those travelers may be accustomed to in other destinations. We hope this aspect did not detract too much from your overall enjoyment of the trip.
Thank you for choosing us, and we hope to help you plan another memorable adventure in the future!
Kind regards,
TripMasters Inc.
Trip Masters has very competitive pricing as well as a great selection of places to stay at when traveling. Someone answers the phone promptly when I call and my concerns are addressed.
Reply from Tripmasters2026-06-02
Dear Mokelel,
Thank you for your wonderful feedback! We're thrilled to hear that you found value in our competitive pricing and wide selection of accommodations. We're also delighted to know that our team was readily available to assist you and address your concerns promptly.
We truly appreciate your kind words and look forward to helping you plan many more memorable vacations in the future!
Sincerely,
TripMasters Inc.
the hotel does not include breakfast and train ticket are not flexible
Reply from Tripmasters2026-06-02
Dear Danling,
Thank you for taking the time to share your feedback. We appreciate your comments regarding the hotel breakfast options and train ticket flexibility, as they help us better understand our customers' preferences and expectations.
Thank you for choosing us for your travels, and we hope to have the opportunity to assist you again in the future
Kind regards,
TripMasters Inc.
We booked our fifth vacation w Tripmasters and everything went wonderfully well.
Reply from Tripmasters2026-06-02
Hi Sylvia!
Thank you for your continued trust and loyalty! We're honored to have helped you plan your fifth vacation with us and are delighted to hear that everything went wonderfully well.
We truly appreciate your support and look forward to helping you create many more memorable travel experiences in the years to come!
Warm regards,
TripMasters Inc.
Ease of booking clean boutique hotels. Flight choices were plentiful. Ability to book transfers and excursions went smoothly. Need to allow groups of 3 or more the ability to pay with their own credit cards while staying within the same booking.
Reply from Tripmasters2026-06-02
Dear Frederick,
Thank you for your feedback! We're delighted to hear that you found the booking process easy and enjoyed our selection of boutique hotels, flights, transfers, and excursions.
We also appreciate your suggestion regarding payment options for group bookings and will be sure to share it with our team for consideration.
Thank you for choosing us, and we look forward to helping you plan your next adventure!
Kind regards,
TripMasters Inc.
Tripmasters made traveling easy and affordable. Would book again.
Reply from Tripmasters2026-06-02
Dear McKenzie,
Thank you for your kind review! We're thrilled to hear that we made your travel experience easy and affordable. Your recommendation means a great deal to us, and we look forward to helping you plan another wonderful trip in the future!
Warm regards,
TripMasters Inc.
All events worked as planned.
Tickets and transfers were on time, as requested.
All but one of the accommodations (roads) were good to great.
We had our own input throughout the booking process.
Reply from Tripmasters2026-05-29
Dear Henry,
Thank you so much for your kind feedback! We are delighted to hear that your trip went smoothly and that you enjoyed the flexibility of customizing your vacation experience.
We truly appreciate your trust and look forward to helping you plan another great trip in the future!
Warm regards,
TripMasters Inc.
Booking the trip was easy. There were plenty of flight and hotel options.
Reply from Tripmasters2026-05-29
Dear Customer,
Thank you so much for your kind feedback! We are delighted to hear that you found the booking process easy and enjoyed the variety of flight and hotel options available.
We truly appreciate your trust and hope to help you plan another wonderful trip in the future!
Warm regards,
TripMasters Inc.
Communication was very good. Hotel and train transportation arrangements were perfect. This made this part of our first trip to Europe worry free. Definitely will use Tripmasters again.
Reply from Tripmasters2026-05-29
Dear Paul,
Thank you so much for your wonderful feedback! We are delighted to hear that your first trip to Europe was a smooth and worry-free experience, and that the communication, hotels, and train arrangements met your expectations.
It was truly a pleasure being part of such a special trip, and we look forward to helping you plan many more adventures in the future!
Warm regards,
TripMasters Inc.
Great hotels/locations and the app on the go came in very handy on our trip. The pricing was fantastic for all of the plane and train rides and hotels we stayed in all of the cities. The whole package makes it much easier to travel and more attractive to line up the next one not worrying about quality.
Reply from Tripmasters2026-05-29
Dear Todd,
Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the hotel locations, found the app helpful during your travels, and felt that the overall package made your trip easier and more enjoyable.
We greatly appreciate your trust and look forward to assisting you again in the future!
Warm regards,
TripMasters Inc.
It's as if TM can read my mind. They book me great fares at good times with adequate time to change planes, no pressure. The hotels are three stars, but good ones. And always located where I want to be!
Reply from Tripmasters2026-05-29
Hi Randy!
Thank you so much for your wonderful feedback! We absolutely loved your comment about us “reading your mind”, that truly made us smile!
We are delighted to hear that the flights, hotel selections, and locations have been such a great fit for your travel style. Creating smooth and stress-free vacations is exactly what we strive for, so it means a great deal to know we are getting it right.
For future trips, please also keep in mind that our packages are fully customizable, so you can always upgrade or change your hotel selections to better match your preferences and travel needs.
Thank you again for your trust, and we look forward to helping you plan many more memorable adventures ahead!
Sincerely,
TripMasters Inc.
This was our first time using Tripmasters. It was easy to use and they were available to help if you had any questions. Our trip was great. No issues and we will definitely use Tripmasters again.
Reply from Tripmasters2026-05-29
Dear Glenda,
Thank you so much for sharing your experience! We are delighted to hear that your first trip with us went smoothly and that our team was able to assist whenever needed.
We truly appreciate your trust and look forward to helping you plan many more wonderful vacations in the future!
Warm regards,
TripMasters Inc.
