TripToGo (triptogo.com) has a 4.8 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very friendly and courteous representative who effectively answered all of my questions.
Reply from TripToGo2026-07-22
We’re absolutely delighted to hear about your wonderful experience with our team, WWC!
It’s fantastic to know that our representative was friendly, courteous, and able to answer all of your questions effectively. Providing knowledgeable, attentive, and personalized service is exactly what we strive for, and we're thrilled that we could make your experience a positive one.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you plan many more unforgettable adventures!
Sincerely,
The TripToGo Team
Very accurate information was provided & balance due with login instructions for my trip.
Reply from TripToGo2026-07-20
We’re absolutely delighted to hear about your positive experience, Katherine!
It’s wonderful to know that you received accurate information, along with clear login instructions and details about your outstanding balance. Providing clear, timely, and reliable communication is something we strive for to ensure every traveler feels confident and well prepared.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you enjoy an amazing trip!
With kind regards,
The TripToGo Team
We’re absolutely delighted to hear about your excitement for your upcoming trip, Zoila!
It’s wonderful to know that all of your questions were answered and that our team was able to provide the information you needed. We’re just as excited as you are, and we can’t wait for you to receive your itinerary and begin your adventure.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you create unforgettable travel memories!
Warm regards,
The TripToGo Team
Very easy to cancel. We are still excited to do a trip wirh you and this experience makes us feel more comfortable with using you in the future. Thanks. Will was very friendly and helpful.
Reply from TripToGo2026-07-17
We’re absolutely delighted to hear about your positive experience with our team. Terrie!
While we're sorry that you had to cancel your trip, we're thrilled to know that the process was easy and that Will provided friendly and helpful assistance throughout. Making every interaction as smooth and stress-free as possible is something we truly strive for.
It means so much to us that this experience has given you confidence in traveling with TripToGo in the future. We can't wait to help you plan your next adventure when the time is right!
Thank you for your kind words and for placing your trust in TripToGo. We look forward to welcoming you on an unforgettable journey soon!
With warm wishes,
The TripToGo Team
M
Mo · 5 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
The staff been really helpful
Reply from TripToGo2026-07-17
We’re absolutely delighted to hear that you had a great experience with our team, Mo!
It’s wonderful to know that our staff has been really helpful throughout your journey. Providing friendly, responsive, and reliable support is at the heart of what we do, and your kind words mean a great deal to us.
Thank you for choosing TripToGo and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you create many more unforgettable travel experiences!
Warm regards,
The TripToGo Team
Trips to go was the only one to get me help with groupon as groupon has no phone for assistance...thank you!
Reply from TripToGo2026-07-16
We’re absolutely delighted to hear about your positive experience with our team, Teresa!
It’s wonderful to know that we were able to assist you with your Groupon-related issue and provide the support you needed. We understand how important it is to have someone available to help when questions arise, and we’re so glad our team could make the process easier for you.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you plan many more amazing travel adventures in the future!
Best regards,
The TripToGo Team
J
John · 1 review · Verified · Experienced 2026-07-14 ·
★★★★★
Allison was great on booking our trip
Allison was great on booking our trip. From what I experienced, the entire staff are very helpful. Had a good experience.
Reply from TripToGo2026-07-16
We’re absolutely delighted to hear about your wonderful experience with Alison and our team, John!
It’s fantastic to know that Alison made your booking process smooth and enjoyable, and that you found our entire staff to be helpful throughout your experience. Providing friendly, knowledgeable, and attentive service is exactly what we strive for, and we’ll be sure to share your kind words with Alison.
Thank you for choosing TripToGo and for taking the time to leave such thoughtful feedback. We truly appreciate your trust and look forward to helping you plan many more unforgettable adventures!
With kind regards,
The TripToGo Team
Will is very accommodating according to the wishes of the client! Awesome 😎
Reply from TripToGo2026-07-16
We’re absolutely thrilled to hear about your wonderful experience with Will, Kimberly!
It’s fantastic to know that Will was so accommodating and took the time to ensure your travel plans matched your preferences. Providing personalized, attentive service is exactly what we strive for, and we’ll be sure to share your kind words with him.
Thank you for choosing TripToGo and for your amazing feedback. We truly appreciate your trust and look forward to helping you plan many more unforgettable adventures!
Warm regards,
The TripToGo Team
L
LeoPG · 1 review · Experienced 2026-07-14 ·
★★★★★
Robert the agent that helped there…
Robert the agent that helped there along the way when I needed help with booking. Quick to reply back and provided the information I need. Very helpful and knowledgeable. Hope I can have Robert again in my next encounter for help.
Reply from TripToGo2026-07-15
We’re absolutely delighted to hear about your wonderful experience with Robert, LeoPG!
It’s fantastic to know that Robert was there to support you throughout your booking process, providing quick responses, helpful guidance, and the information you needed every step of the way. Delivering knowledgeable, responsive, and personalized service is exactly what we strive for, and we’ll be sure to share your kind words with him.
Thank you for choosing TripToGo and for taking the time to leave such thoughtful feedback. We truly appreciate your trust, and we hope Robert will have the opportunity to assist you again on your next adventure!
With heartfelt thanks,
The TripToGo Team
Robert, was an excellent customer service representative, presented me several options which I could book my trip to Japan
Reply from TripToGo2026-07-14
We’re absolutely delighted to hear about your experience with Robert, Doris!
It’s wonderful to know that Robert provided excellent customer service and took the time to present you with several options to help you choose the best itinerary for your trip to Japan. Providing personalized guidance and ensuring our travelers feel confident in their booking decisions is exactly what we strive for, and we’ll be sure to share your kind words with him.
Thank you for choosing TripToGo and for taking the time to leave such thoughtful feedback. We truly appreciate your trust and wish you an incredible adventure in Japan!
With kind appreciation,
The TripToGo Team
M
Mary Ann Brooks · 3 reviews · Verified · Experienced 2026-07-02 ·
★★★★★
TripToGo is Professional
TripToGo representative Will was kind, courteous, knowledgeable, and professional when answering my questions about two booked trips.
Reply from TripToGo2026-07-13
We’re absolutely delighted to hear about your wonderful experience with Will, Mary!
It’s fantastic to know that he was kind, courteous, knowledgeable, and professional while answering your questions about your upcoming trips. Providing clear, reliable, and personalized support is exactly what we strive for, and we’ll be sure to share your kind words with Will.
Thank you for choosing TripToGo and for trusting us with not just one, but two of your travel adventures! We truly appreciate your support and look forward to helping you create unforgettable memories on both trips.
Sincerely,
The TripToGo Team
I have not received my flextrip quote yet but Allison who helped me on the phone was so very nice and explained how the pricess works
Reply from TripToGo2026-07-13
We’re absolutely delighted to hear that TripToGo is always a pleasure to work with, Alicia!
It’s wonderful to know that Alison provided such friendly and helpful service, taking the time to clearly explain how the FlexTrip process works. We’ll be sure to share your kind words with her—she’ll be thrilled to know she made such a positive impression.
We also appreciate your patience while your FlexTrip quote is being prepared, and we’re confident our team will have it to you as soon as possible.
Thank you for your continued trust in TripToGo. We truly appreciate your support and look forward to helping you plan many more unforgettable adventures!
With kind regards,
The TripToGo Team
Amazing customer service!! Will definitely be booking with this group again in the future and will continue to recommend them every chance I get!!
Reply from TripToGo2026-07-10
We’re absolutely thrilled to hear about your amazing experience, Heather!
Thank you so much for your kind words about our customer service. Knowing that you plan to book with TripToGo again and recommend us to your family and friends is the highest compliment we could receive.
Providing exceptional service and unforgettable travel experiences is what we strive for every day, and we're delighted that we could earn your trust and support.
Thank you for choosing TripToGo. We can’t wait to help you plan your next incredible adventure!
With heartfelt thanks,
The TripToGo Team
The person who handled my call was very courteous and helpful
Reply from TripToGo2026-07-10
We’re delighted to hear about your positive experience with our team, Ester!
It’s wonderful to know that the representative who assisted you was courteous, helpful, and provided the support you needed. Delivering friendly, professional service is exactly what we strive for with every interaction.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to assisting you with many more amazing travel adventures!
With kind regards,
The TripToGo Team
Representative was very customer service oriented, professional and knowledgeable. Thank you for the assistance and information
Reply from TripToGo2026-07-10
We’re absolutely delighted to hear about your positive experience with our team!
It’s wonderful to know that our representative provided professional, knowledgeable, and customer-focused service while assisting you. We’re pleased that the information and support you received helped make your experience a positive one.
Thank you for your kind words and for choosing TripToGo. We truly appreciate your trust and look forward to assisting you with many more amazing travel adventures in the future!
With warm appreciation,
The TripToGo Team
M
Mary S. · 8 reviews · Verified · Experienced 2026-07-08 ·
★★★★★
Excellent customer service
Anytime I have a question about my booking or future booking I access chat on the website and get immediate friendly help.
Reply from TripToGo2026-07-09
We’re absolutely delighted to hear about your positive experience with our customer service team, Mary!
It’s wonderful to know that whenever you have questions about your current or future bookings, our website chat team is there to provide immediate, friendly, and helpful assistance. Delivering fast, reliable support is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you plan many more unforgettable adventures!
With kind appreciation,
The TripToGo Team
We’re absolutely delighted to hear about your experience with Simon, Christine!
It’s wonderful to know that he was both helpful and courteous while assisting you. Providing friendly, professional, and attentive service is exactly what we strive for, and we’ll be sure to share your kind words with Simon.
Thank you for choosing TripToGo and for taking the time to leave your feedback. We look forward to helping you plan many more unforgettable adventures!
With kind regards,
The TripToGo Team
We’re so pleased to hear that you had a positive experience with our team, Jenni!
It’s wonderful to know that our representative was patient and helpful throughout your interaction. Providing thoughtful, supportive, and personalized assistance is exactly what we strive for.
Thank you for choosing TripToGo and for sharing your kind feedback. We truly appreciate your support and look forward to assisting you with your future travel plans!
With kind regards,
The TripToGo Team
Friendly, helpful service that quickly answered our questions.
Reply from TripToGo2026-07-08
We’re delighted to hear that you had such a great experience with our team, Nancy!
It’s wonderful to know that our service was friendly and helpful, and that we were able to answer your questions quickly and efficiently. Providing responsive and personalized support is exactly what we strive for throughout every traveler’s journey.
Thank you for choosing TripToGo and for sharing your kind feedback. We truly appreciate your support and look forward to helping you plan many more unforgettable adventures!
Warm regards,
The TripToGo Team
The person that we talked to was very informative and courteous. He knew everything we asked and gave us suggestions on what else to do.
Reply from TripToGo2026-07-08
We’re absolutely delighted to hear about your wonderful experience with our team, Wayne!
It’s fantastic to know that the representative you spoke with was informative, courteous, and able to provide helpful suggestions to enhance your travel plans. Sharing valuable insights and ensuring our travelers feel confident and excited about their journey is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your feedback. We truly appreciate your trust and look forward to helping you create an unforgettable travel experience!
Sincerely,
The TripToGo Team