TripToGo (triptogo.com) has a 4.8 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Robert was amazingly patient. I am technologically challenged and have a great deal of difficulty with on line forms, etc. Every time (and there must have been 20 or more) I would mess up, Robert would come to my rescue. He really shepherded me through the process. I could not have done it without him. He deserves 100 gold stars and of course, a new cape.
Your customer service agent was very friendly and solved our problem within minutes. Your company has been very responsive.
We're absolutely delighted to hear about your wonderful experience with our customer service team, Ron & Jolene! It's fantastic to know that our representative was friendly, responsive, and able to resolve your issue within minutes. Providing prompt, reliable support is one of our top priorities, and we're so pleased we could make the process quick and easy for you. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create many more unforgettable travel memories! Warm regards, The TripToGo Team
The young lady who helped me was very knowledgeable and willing to answer all my questions
We're absolutely delighted to hear about your wonderful experience with our team, T. J.! It's fantastic to know that our representative was knowledgeable and took the time to answer all of your questions. We believe every traveler deserves friendly, informative support, and we're so glad she was able to provide the assistance you needed. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! With kind regards, The TripToGo Team
Representative was very courteous and helpful.
We're absolutely delighted to hear that you had such a positive experience with our team, Helge! It's wonderful to know that our representative was courteous and helpful throughout your interaction. Providing friendly, attentive service is something we take great pride in, and we're so pleased we could assist you. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! Best regards, The TripToGo Team
Quick and helpful response from the customer service person that worked with me. They answered my questions, helped me solve my issues . Quickly sent me the information I was looking for. great to work with. My trip will be amazing. Thank you for the help
We asked what it would cost to extend our trip by one day. They immediately let us know our trip had not been paid and was now on hold. There was never an estimate given for any change to airfare, only the added $150 pp. subsequent queries led us to withdraw our request.
Will, my customer service rep, was courteous and efficient. He understood what I needed and he accomplished my wishes expertly and quickly. Thank you Will!
We're absolutely delighted to hear about your wonderful experience with Will, Cecilia! It's fantastic to know that he was courteous, efficient, and understood exactly what you needed. We're so pleased he was able to assist you quickly and ensure everything was handled smoothly. We'll be sure to pass along your kind words to Will—he'll be thrilled to know he made such a positive impression. Thank you for choosing TripToGo and for taking the time to share your thoughtful feedback. We truly appreciate your support and look forward to helping you create many more unforgettable travel experiences! With best wishes, The TripToGo Team
My husband and I traveled to Egypt with TripToGo and had a great experience! The pricing was competitive and Ravi with Client Relations has been very helpful! We have already booked a trip to Europe with them and are also planning to book another trip to Japan.
We're absolutely thrilled to hear that you and your husband had such a wonderful experience exploring Egypt with TripToGo, Karen! It's fantastic to know that you found great value in your trip and that Ravi from our Client Relations team was able to provide the helpful support you needed. The greatest compliment we can receive is your continued trust, and we're honored that you've already booked your next European adventure with us and are planning a future trip to Japan! Thank you for choosing TripToGo and for taking the time to share your amazing feedback. We truly appreciate your support and can't wait to help you create even more unforgettable travel memories around the world. With warm wishes, The TripToGo Team
I had issues with the online booking site and the representatives I spoke with, both online and by phone, were very helpful and got it all sorted out.
We're absolutely delighted to hear that our team was able to turn your booking experience into a positive one, Maya! It's wonderful to know that our representatives, both online and over the phone, were able to help resolve the issues you encountered with the booking site. Providing prompt, friendly, and reliable support is what we strive for, and we're so glad everything was sorted out for you. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! Sincerely, The TripToGo Team
Wait time was short. Representative answered my questions and resolved my problem quickly and professionally.
We're absolutely delighted to hear that you had such a smooth experience with our customer service team, Tina! It's wonderful to know that your wait time was short and that our representative was able to answer your questions and resolve your issue quickly and professionally. Providing prompt, efficient, and reliable support is always our goal, and we're so glad we could assist you. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! With kind regards, The TripToGo Team
Staff outstanding customer service…
We're absolutely delighted to hear that you received outstanding service from our team, Daniel! Providing exceptional customer service is at the heart of everything we do, so it's incredibly rewarding to know our staff exceeded your expectations. Your kind words are truly appreciated and will be shared with the team. Thank you for choosing TripToGo and for taking the time to leave us such wonderful feedback. We truly appreciate your support and look forward to helping you create many more unforgettable travel memories! Best regards, The TripToGo Team
The gentleman I spoke to was efficient, personable and helpful
We're absolutely delighted to hear that you had such a positive experience with our team, Claudeth! It's wonderful to know that the representative you spoke with was efficient, personable, and helpful. Providing friendly, knowledgeable service is something we strive for every day, and we're so pleased we could make your experience an enjoyable one. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! Warm regards, The TripToGo Team
I had a chat session with Robert who was very patient and helpful in answering my many, many questions. Thank you so much for the excellent customer service!
We're absolutely delighted to hear about your wonderful experience with Robert, Dawn! It's fantastic to know that he was patient, helpful, and took the time to answer all of your questions. We believe every traveler deserves attentive and personalized support, and we're so glad Robert was able to make your planning experience a positive one. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! With sincere gratitude, The TripToGo Team
All my questions were answered. All were polite, professional, informative, and I felt comfortable speaking with them. I was very impressed.
We're absolutely delighted to hear about your wonderful experience with our team, Sybil! It's fantastic to know that all of your questions were answered and that you found our representatives polite, professional, and informative. We're especially pleased to hear that you felt comfortable speaking with us—that's exactly the kind of service we strive to provide. Thank you for choosing TripToGo and for taking the time to share your thoughtful feedback. We truly appreciate your trust and look forward to helping you create unforgettable travel memories! With warm wishes, The TripToGo Team
We're absolutely thrilled to hear that Will made such a great impression, Aggie! It's wonderful to know that he was able to provide the helpful support you needed. We'll be sure to share your kind words with Will—he'll be delighted to know his assistance made a difference. Thank you for choosing TripToGo and for taking the time to leave us such a wonderful review. We truly appreciate your support and look forward to helping you with your next adventure! With kind regards, The TripToGo Team
We're absolutely delighted to hear about your experience with Simon, Sarah! It's wonderful to know that you found him professional and courteous. Providing exceptional service is our top priority, and we're so pleased that Simon made your experience a positive one. We'll be sure to share your kind words with him. Thank you for choosing TripToGo and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you plan your next unforgettable adventure! Warm regards, The TripToGo Team
Quick response in answering questions and helping to update info for our trip
We're absolutely delighted to hear that you had such a positive experience with our team, Andrea! It's wonderful to know that we were able to respond quickly to your questions and assist with updating your trip information. Providing prompt, reliable service is something we take great pride in, and we're glad we could help make your travel planning easier. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! Warm regards, The TripToGo Team
Very nice and well informed agent helped me thru process. Hus name is Will ext 2021
We're absolutely delighted to hear that Will provided you with such a positive experience, Donna! It's wonderful to know that he was friendly, knowledgeable, and able to guide you through the booking process with confidence. We'll be sure to share your kind words with Will—he'll be thrilled to know his assistance made a difference. Thank you for choosing TripToGo and for taking the time to share your thoughtful feedback. We truly appreciate your support and look forward to helping you create unforgettable travel memories! With kind regards, The TripToGo Team
We're absolutely delighted to hear that you had an excellent experience with our team, Gabriela! Providing outstanding service is always our goal, so it's wonderful to know we met your expectations. Your kind words truly mean a lot to us and motivate us to continue delivering exceptional support to every traveler. Thank you for choosing TripToGo and for taking the time to share your feedback. We sincerely appreciate your support and look forward to helping you plan many more unforgettable adventures! Best regards, The TripToGo Team
The customer service assistance was very helpful to us. She is very knowledgeable about our trip and she is willing to assist us. Thank you.
We're absolutely delighted to hear that our customer service team was able to provide you with such a positive experience, Lydia! It's wonderful to know that our representative was helpful, knowledgeable, and willing to assist you with your trip. Providing friendly and reliable support every step of the way is what we strive for, and we're so glad we could help. Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to being part of your upcoming adventure! With warm appreciation, The TripToGo Team
69 reviews matching