TripToGo (triptogo.com) has a 4.8 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
R
Rose · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
I was helped in finishing my…
I was helped in finishing my information when I got stuck.
Reply from TripToGo2026-07-06
We’re so happy to hear that our team was able to assist you when you needed it, Rose!
It’s wonderful to know that we could help you complete your information and get you through the process smoothly. Providing timely, friendly, and reliable support is exactly what we strive for.
Thank you for choosing TripToGo and for sharing your kind feedback. We truly appreciate your trust and look forward to helping you with many more amazing travel experiences!
Warm regards,
The TripToGo Team
We’re so pleased to hear that our team was able to help, James!
It’s wonderful to know that we could walk you through your problem and provide the guidance you needed. Delivering patient, friendly, and effective support is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to assisting you again in the future!
Warm regards,
The TripToGo Team
C
Carmen · 1 review · Verified · Experienced 2026-07-02 ·
★★★★★
I wished that your company had a better…
I wished that your company had a better way to communicate
Reply from TripToGo2026-07-14
Thank you for taking the time to share your feedback with us, Carmen.
We're glad you chose TripToGo, and we truly appreciate your honest comments. We're sorry to hear that our communication did not meet your expectations. We understand how important timely and clear communication is, and your feedback helps us identify areas where we can continue to improve.
To better support our travelers, we offer 24/7 live chat support directly through our website. Simply click the green chat icon in the bottom-right corner, and one of our live agents will be happy to assist you anytime. If you prefer speaking with someone over the phone, our dedicated support team is also available 7 days a week from 10:00 AM to 9:00 PM Eastern Time at 1-866-886-3998.
We are continuously working to enhance our customer experience and ensure our travelers have convenient access to assistance whenever they need it. Your feedback is invaluable in helping us improve, and we sincerely appreciate you bringing this to our attention.
Thank you again for your feedback. We hope to have the opportunity to provide you with an even better experience on your next TripToGo adventure.
Warm regards,
The TripToGo Team
Our trip to Egypt last year was awesome! More than we expected. The tour guide (s) were so welcoming and always tried to make sure we were fine and happy. The attractions were spectacular, and the food was great! The hotels we stayed at were 4-star or higher; it was a great experience. We booked our next adventure for this year, we are going to Turkey, hoping to have the same —or better— experience.
The Cairo team was so friendly and nice, super polite!
Reply from TripToGo2026-07-02
We’re absolutely thrilled to hear that your Egypt adventure exceeded your expectations, Olga!
It’s wonderful to know that you enjoyed the spectacular attractions, delicious food, comfortable 4-star and above accommodations, and, most importantly, the warm hospitality of our trusted local partner in Cairo. We’re delighted that the tour guides and local team ensured you felt welcomed, well cared for, and happy throughout your journey.
The greatest compliment we could receive is that you've chosen to travel with TripToGo again! We’re so excited that you’ll be joining us for your upcoming adventure to Turkey, and we hope it will be just as memorable—if not even better—than your Egypt experience.
Thank you for your continued trust and support. We can’t wait to be part of your next incredible journey!
With heartfelt thanks,
The TripToGo Team
Booking was easy. The staff also replied right away when I had inquiries and concerns.
Reply from TripToGo2026-06-30
We’re so pleased to hear about your positive experience, Leith!
It’s wonderful to know that your booking process was easy and that our team was able to respond quickly whenever you had inquiries or concerns. Providing smooth, reliable, and responsive support is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your feedback. We truly appreciate your trust and look forward to helping you plan many more amazing trips in the future!
Best regards,
The TripToGo Team
H
Henry · 1 review · Experienced 2026-06-28 ·
★★★★★
Claire from customer service helped fix…
Claire from customer service helped fix my login issue very quickly.
Reply from TripToGo2026-06-29
We’re so pleased to hear about your positive experience with Claire, Henry!
It’s wonderful to know that she was able to resolve your login issue quickly and get everything back on track. Providing prompt, efficient, and friendly support is exactly what we strive for.
We’ll be sure to share your kind words with Claire—she’ll be delighted to know her assistance made a positive difference.
Thank you for choosing TripToGo. We look forward to assisting you again in the future!
Sincerely,
The TripToGo Team
Z
ZeusM Cao · 2 reviews · Experienced 2026-06-29 ·
★★★★★
very good support
very good support. Answer all the questions clearly. Well trained and knowledgeable support
Reply from TripToGo2026-06-30
We’re absolutely delighted to hear about your positive experience with our support team, ZeusM!
It’s wonderful to know that all of your questions were answered clearly and that you found our team to be knowledgeable and well-trained. Providing professional, friendly, and informative service is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your support and look forward to helping you plan many more amazing adventures!
Sincerely,
The TripToGo Team
M
Maria C Villacres · 2 reviews · Experienced 2026-05-10 ·
★★★★★
Trip to Egypt
It was a trip to Egypt. All services were timely provided, great guiding, friendly staff. It was a fantastic experience with a reasonable price.
Reply from TripToGo2026-06-29
We’re absolutely thrilled to hear that you had such a fantastic experience exploring Egypt with us, Maria!
It’s wonderful to know that everything—from the timely services and knowledgeable guides to our friendly staff—helped make your journey so enjoyable. We’re especially pleased that you found the trip to be an excellent value, as creating unforgettable travel experiences at reasonable prices is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your recommendation and look forward to helping you create many more incredible adventures in the future!
With warm wishes,
The TripToGo Team
Fantastic service! Our agent was polite and patient as we navigated all the ups and downs of planning our trip. I highly recommend Skylux and will certainly use this service in the future!
Reply from TripToGo2026-06-29
We’re absolutely delighted to hear about your positive experience, MonaLisa!
It’s wonderful to know that your agent was polite, patient, and supportive throughout the planning process. We understand that organizing a trip can involve a lot of decisions, and we’re so pleased that our team was able to make the experience smooth and enjoyable.
Thank you for your kind recommendation and for your trust in us. We truly appreciate your feedback and are thrilled to hear that you plan to travel with us again in the future.
We look forward to helping you create many more unforgettable adventures!
With warm appreciation,
The TripToGo Team
J
Jennifer · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
Very helpful!
Reply from TripToGo2026-06-29
We’re so happy to hear that you had a great experience with our team, Jennifer!
Thank you for your kind words. Providing helpful, friendly, and reliable service is what we strive for every day, and we're delighted to know we could assist you.
We truly appreciate you choosing TripToGo and look forward to helping you plan many more unforgettable adventures in the future!
Best regards,
The TripToGo Team
M
MALWINDER S · 2 reviews · Experienced 2026-04-26 ·
★★★★★
Recent tour of south east Asia
If something goes wrong and client is unsatisfied there is no constructive and supportive management to deal with the issues. They all just pretend to be supportive but in fact pass on the buck. Good at email exchanges with no positive outcome for the clients.
Reply from TripToGo2026-07-14
Thank you for taking the time to share your feedback, Malwinder. We’re sorry to hear that your recent experience did not meet your expectations.
We understand how important it is for travelers to feel heard and supported when concerns arise. We would like to assure you that our team takes all feedback seriously, and our travel expert Ravi has been dedicatedly working with you to better understand your concerns and explore possible solutions.
While we regret that the resolution process has not yet met your expectations, our goal has always been to provide attentive support and work toward the best possible outcome. We appreciate your patience and cooperation as we continue to review the details of your case.
Thank you again for sharing your experience. Your feedback helps us improve our services and strengthen the support we provide to our travelers.
Warm regards,
The TripToGo Team
D
DB · 3 reviews · Verified · Experienced 2025-10-22 ·
★★★★★
Great price for a great vacation!
They offered a fantastic price for a week long stay in Thailand. It was very simple, to be honest I was a little nervous at first as it almost seemed too good to be true. Once I paid through TripToGo I got instant e-mail confirmation and then booked my dates through the resort. It was all simple, efficient and very cost effective. My trip was incredible and the resort was better than I had hoped for. I still have to work for a few more yers but am looking forward to retirement and being able to book much more often with TripToGo. Their deals are great and I look forward to more adventures through them.
Reply from TripToGo2026-06-26
We’re absolutely delighted to hear about your wonderful experience, DB!
It’s fantastic to know that you found such great value in your Thailand vacation and that the entire booking process—from your instant confirmation to reserving your stay with the resort—was simple, smooth, and efficient. We understand that an incredible deal can sometimes seem too good to be true, so we’re especially pleased that your experience exceeded your expectations.
We’re thrilled that you had an incredible trip and that the resort was even better than you had hoped. Creating unforgettable travel experiences at exceptional value is exactly what we strive for.
The fact that you’re already looking forward to booking more adventures with TripToGo in retirement is the highest compliment we could receive! We can’t wait to help you explore even more amazing destinations in the years ahead.
Thank you for choosing TripToGo and for sharing your kind feedback. We look forward to being part of many more incredible journeys with you!
With sincere gratitude,
The TripToGo Team
Something came up and I needed to change our trip. Fast, friendly, efficient, and effective. Done and done. I couldn’t be happier with the customer service experience.
Reply from TripToGo2026-06-26
We’re absolutely thrilled to hear about your fantastic customer service experience, Paula!
We understand that unexpected changes to travel plans can happen, so we’re delighted that our team was able to make the process fast, friendly, efficient, and hassle-free. Providing smooth solutions and exceptional support is exactly what we strive for.
Thank you for your kind words and for choosing TripToGo. We truly appreciate your trust in us and look forward to helping you enjoy an amazing trip and many more adventures in the future!
With warm appreciation,
The TripToGo Team
Triptogo was very responsive and handled my issue quickly.
Reply from TripToGo2026-06-25
We’re so pleased to hear that our team was able to respond quickly and resolve your issue efficiently!
Providing prompt, reliable, and helpful support is exactly what we strive for, and it’s wonderful to know that your experience reflected that.
Thank you for choosing TripToGo and for taking the time to share your feedback. We look forward to assisting you again in the future!
Warm regards,
The TripToGo Team
Quick response and incredibly helpful. Looking forward to booking another trip with them
Reply from TripToGo2026-06-26
We’re absolutely delighted to hear about your positive experience, Kristin!
It’s wonderful to know that our team provided a quick response and was incredibly helpful. Delivering prompt, friendly, and reliable support is exactly what we strive for.
The fact that you’re already looking forward to booking another trip with us is the highest compliment we could receive! Thank you for choosing TripToGo and for your kind feedback.
We can’t wait to help you plan your next unforgettable adventure!
Warm regards,
The TripToGo Team
M
May · 1 review · Verified · Experienced 2026-06-19 ·
★★★★★
Timely assistance with my booking
The customer support reps I spoke with were friendly and helpful. They provided timely assistance with my reservation.
Reply from TripToGo2026-06-24
We’re delighted to hear that you had such a positive experience with our customer support team, May!
It’s wonderful to know that our representatives were friendly, helpful, and able to provide timely assistance with your reservation. Delivering responsive and reliable support is exactly what we strive for.
Thank you for choosing TripToGo and for taking the time to share your feedback. We look forward to assisting you again and helping make your travel experience a great one!
Warm regards,
The TripToGo Team
The person I spoke with was very helpful and answered all of my questions.
Reply from TripToGo2026-06-24
We’re so pleased to hear that you had a helpful experience with our team, Hilda!
It’s wonderful to know that the representative you spoke with was able to answer all of your questions and provide the support you needed. Clear, friendly, and reliable service is exactly what we strive for.
Thank you for choosing TripToGo and for sharing your kind feedback. We look forward to assisting you again in the future!
Best regards,
The TripToGo Team
I have dealt with this company three times with different trips. I have yet to take any but the sign on process has been fairly easy. Also, when I have a question someone always returns my call
Reply from TripToGo2026-06-25
We’re delighted to hear that you’ve chosen TripToGo for multiple upcoming trips, BevAbercrombie!
It’s wonderful to know that the booking process has been easy and that our team has consistently returned your calls whenever you’ve had questions. Providing responsive, reliable support from the very beginning is exactly what we strive for.
Thank you for your continued trust in TripToGo. We’re excited to be part of your travel plans and look forward to helping make each of your upcoming adventures truly unforgettable!
Sincerely,
The TripToGo Team
H
Hang Thu Tran · 1 review · Experienced 2026-06-24 ·
★★★★★
Clair is amazing in answering all my…
Clair is amazing in answering all my concerns and questions.
Thank you.
Reply from TripToGo2026-06-25
We’re absolutely delighted to hear about your wonderful experience with Claire, Hang!
It’s fantastic to know that she was able to address all of your questions and concerns with the care and attention you deserved. Providing knowledgeable, reassuring, and personalized support is exactly what we strive for.
We’ll be sure to share your kind words with Claire—she’ll be thrilled to know that she made such a positive difference.
Thank you for choosing TripToGo. We look forward to assisting you with an amazing travel experience!
With kind regards,
The TripToGo Team
Simon was very helpful in answering all my questions and addressing my requests.
Reply from TripToGo2026-06-23
We’re so pleased to hear that Simon was able to assist you with your questions and requests!
Providing helpful, attentive, and personalized support is exactly what we strive for, and we’re delighted that Simon made such a positive impression. We’ll be sure to share your kind words with him.
Thank you for choosing TripToGo. We look forward to assisting you again and helping make your travel experience a wonderful one!
With kind regards,
The TripToGo Team