I haven’t received my order yet and…
I haven’t received my order yet and tracking info is non existent. I’ve ordered previously and the prints were great. Better tracking would be helpful.
About Fromex True Black & White
Data updated- Website
- trueblackandwhiteprints.com
- Category
- Media & Publishing
- Location
- United States · Signal Hill
- Status
- Unclaimed
- Last 12 months
- 29 reviews
- Replies to negative
- 75% (3/4)
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Is Fromex True Black & White legit?
Fromex True Black & White (trueblackandwhiteprints.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The finished silver gel print on RC…
The finished silver gel print on RC paper was exactly what I had previewed on my computer.
Great black and whites!
I have placed two separate orders with Fromex, all of which were black and white prints. The first order came out great, as did the second order with the exception of two prints. Both prints came out a little dark or shadowy. I send in my pictures to be printed digitally and when compared to what I see on my monitor and what I received, the pictures were off. I emailed Fromex about the issue and they responded promptly. They suggested calibrating my monitor, which I didn't think off, and offered to reprint the two darker prints. I have been very pleased with the quality and look of the true black and white prints. Fromex is my new go to for all my black and white prints.
Fromex does a great job!
This was my first order with Fromex. My experience was great. They printed my order the same day files were submitted and I received shipment two days later. The images matched my files perfectly!
Magical!
Great quality. I'm thrilled with these prints. Ya'll brought back the photo magic of true black and white. Thank you. I'm placing another order right now.
Great print!
Clear, perfect print. Surprised me at how crisp it was since it was not taken with black and white film. Also packaged beautifully.
Great quality
Great quality. Quick service
Just as I wanted
These are quality prints, just as I wanted!
Great staff to work with and top…
Great staff to work with and top quality results!
Recommended
Nice B&W prints. Beautiful pearl paper.
Great quality on gelatin silver prints
Great quality on gelatin silver prints, fast delivery
dark and low contrast prints
The prints were all very dark and low contrast. They bore little resemblance to the contrast and brightness of the files. I was a professional printer for many years and I worked for several years at Aperture Foundation in New York.
GREAT WORK
I found this site by doing an internet search. I am not a professional photographer, just a customer that wanted a couple of B&W prints from his phone. I knew nothing about them but their site seemed to know their business. I uploaded two digital files and completed their online forms, which was easy. I received my two prints sooner than expected. THEY ARE BEAUTIFUL!! Will be sending in more in the next couple of days. Very satisfied with their work and service.
I am so relieved to have found you
I am so relieved to have found you. I had my own darkroom for years but now it's impossible to find a photo lab, especially a black and white lab. The pictures are really really good, great tone and always the correct cropping. Thanks.
very quick turnaround
very quick turnaround, and I belive who ever did my order fiquered out that it was a test to compare my screen from printed results to achive better prints.
Great Prints
The paper is good and the tones are rich. I’m happy with the prints
Good quality prints and VERY fast…
Good quality prints and VERY fast turnaround.
So far I am having very little response…
So far I am having very little response from this company. I have emailed the company 3 times and also instagram messaged and no one is responding. Has anyone else had this experience. So far I’m disappointed with the customer service or lack of it. I’m hoping this attempt with work now.
Reply from Fromex True Black & White2024-01-31
Laura, I see no emails from you. Please email us at [email protected] or [email protected]. You can call us anytime 10am-5pm at 562-290-8469. After reading your email, it is obvious that you reviewed the wrong website. You complained about a purchase from us for a product we do not sell. We don't sell books, we are a film processing lab in California, we have no record of you in our customer base, and your email is from the UK! Please delete this review. Thanks John
Quick with Quality
The service was remarkable quick. I think the quality is very good as well. I got 5" x 7.5" B&W prints and appreciate that they have a 2x3 aspect ratio in this size to take advantage of my digitized 6x9 B&W negatives.
Good, true B&W prints, but could be better.
For years, we had gotten our True B&W prints from Mpix, but they stopped carrying that paper. I had to look for an alternative, if I could find one. For a quick background, I've been in digital image manipulation for over 45 years. At least 6 years before there was such a thing as Photoshop 1.0. And ran my own in-home business doing image work for both commercial businesses and the general public. In other words, I very much know how to color manage a system and use a high end monitor that has been properly calibrated and profiled. As a test, I sent in a handful of B&W images saved to Fromex's file requirements. I sent the same set of images to a competitor per their requirements. Both sets of prints came on the same true B&W, silver halide paper Mpix used to offer. The difference was, of course, the results. The competitor's efforts were half the price and matched my monitor almost exactly. The prints from Fromex, while nice, lacked the expected contrast and were more open in the midtones and three quarter tones than they should have been. The highlights and quarter tones were also rather flat. To be fair, most people probably wouldn't readily notice these differences if they weren't pointed out. I can't help noticing as dealing with high end clients for decades makes me push for the best possible results at all times. Final result? Fromex does pretty decent work, but it could be better, and shouldn't cost as much as it did.