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Travel & Vacation

TurnKey Vacation Rentals

Claimed

200 reviews

4.0200 reviews
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About TurnKey Vacation Rentals

Data updated
Website
turnkeyvr.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
74% (32/43)
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About this business

TurnKey Vacation Rentals, Inc. markets and manages premier vacation rental homes in top U.S. destinations. We’re a passionate team of travel enthusiasts devoted to creating the extraordinary experiences that only vacation homes can offer.Our dedicated in-market experts and proprietary technologies ensure each TurnKey property is unmatched in quality and value, offering homeowners and their guests the consistent, high-end experience of a fine hotel while retaining the unique benefits and authenticity of a vacation rental home.

Is TurnKey Vacation Rentals legit?

TurnKey Vacation Rentals (turnkeyvr.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

r
reenybug · 7 reviews · Verified ·

This home is beautiful!

This home is beautiful, and CLEAN! But be sure to include everyone in your party at the gate. And don't park on the street, nor forget to place your parking pass on the dash. But truly, I cannot stress enough how nice the place is. The water pressure in the master bath is worth it alone. AC works very well.

c
customer · 2 reviews · Verified ·

She kept me updated on the process

c
customer · 4 reviews · Verified ·

After renting a condo I left an honest…

After renting a condo I left an honest and civil but negative review of the property. I specified exactly what was bad and suggested fixes. I wish someone had been just as honest while I was researching so I would have been forewarned. If I had known beforehand, I never would have rented. I was unpleasantly surprised to see my review was not posted. It makes me believe that Turnkey only posts positive or mildly negative reviews. I can't trust any review I find on Turnkey.

Reply from TurnKey Vacation Rentals2022-05-02

Hi Thank you for taking the time to leave us this review. We're sorry to hear that your experience did not meet your expectations. We apologize for any issues you encountered. Please be assured that if you brought them to our attention they will be addressed. With regard to your review, we post reviews at our discression. If there's anything else we can do for you please let us know.

c
customer · 1 review · Verified ·

Booking was super stressful because the…

Booking was super stressful because the website wasn't accepting payment so I called and the person who answered was obviously working remote. Someone was banging pots around in the background. I had to hang up because I couldn't hear her and the background noise was so loud. Hoping the stay is less stressful than booking.

Reply from TurnKey Vacation Rentals2022-05-02

Thank you for taking the time to share this feedback with us. We apologize if our service wasn't as great as it should have been and for any difficulty you had trying to book with us. It's feedback like this that helps us to improve our processes. If there is anything else we can do for you please let us know.

J
John Flanders · 4 reviews ·

Trial Period Success

Turnkey’s initial, 4-month trial period renting-out our home was a great success. Despite a couple of home repairs that had to be handled, Turnkey’s crew and dedication to make the renters’ experience resulted in a 5-star review across the board. They excel in communication, resulting in a service that benefits both owner and renter. We truly let them handle everything!

K
K McKesson · 1 review ·

Responsive and helpful team at Turnkey

The Turnkey team was incredibly responsive, helpful and professionally yet friendly prior and during my stay. The property itself was terrific and in a great location.

A
Annie Bee · 3 reviews ·

While I would not rent that particular…

While I would not rent that particular property again, the experience I had with the TurnKey staff was exceptional.

F
Frankie Bustamante · 2 reviews ·

Good space

Good space, easy access, no issues

N
Nina Mottle · 1 review ·

Wonderful getaway

Perfect place for a mountain getaway. The whole family enjoyed this place and the view was amazing.

S
Shydel Mogo · 3 reviews ·

Absolutely loved this home

Absolutely loved this home! It was the perfect size for my family and I to get away from the big city. Turnkey was very responsive when I reached out for questions and was very thorough with the check in process. (However, checking in was a little strange. The person that checked us in was not very welcoming and didn’t feel as if she was happy to be there). The reason for my 4 star review is there are some things I hope the owners would take in consideration. For the price I paid (which was almost outrageous; but given it was Easter weekend) there were no amenities available such as coffee Laundry detergent, games for the family to play… just small things like that. We needed to make multiple trips to the store to stock up on the small things. Given that’s it’s a family home there were not available board games or movies to watch. I also did noticed there were some things that were left not properly cleaned. Handprints on the tv screens, spider webs on the windows, my fiancé needed to fix one of the screen on the window because it was popping off. The sink smelled like food was left in the garbage disposal for weeks. Overall it was a great place and definitely ideal location to stay. ✌🏽

L
Li · 1 review ·

Extremely poor experience with the…

Extremely poor experience with the team. They were not willing to work with us to resolve the issue. THEY DO NOT CARE ABOUT THEIR GUESTS.

Reply from TurnKey Vacation Rentals2022-04-23

Hi Li Thank you for taking the time to leave this review. We're sorry to hear that you were not happy with our service. If there is still anything we can assist with, please let us know.

H
Hollie J · 1 review ·

House was very clean

House was very clean, perfect for a small group of girls celebrating a birthday! Very close to Bodega Bay, restaurants and shops. Turnkey made it very easy to communicate via text.

c
crystal brantley · 1 review ·

I really enjoyed my stay

I really enjoyed my stay. The house was very clean and I love the space.

K
Keith Young · 1 review ·

Great PGAW Condo

We recently spent a long weekend at this beautiful property in PGA West. The condo is in great condition and very comfortable. The patio has a wonderful eastern view making for beautiful morning sunrises. It is set far back from the golf hole with no cart path so plenty of quiet privacy. It is very close to the stadium gate so easy to get in and out of the neighborhood. Turnkey does a great job making everything easy from check in to check out. We come to PGAW many times each year and we will definitely book this property again.

c
customer · 1 review · Verified ·

Great stay

Los Pórticos was a very nice place to stay and Rex from Tex the host was awesome as he gave us tips and was on key with food recommendations. We had a great time at the pool and walked to town as we were so close. Definitely recommended and we will be back. Thanks for everything

P
Peter Chevalier · 2 reviews ·

Turnkey provides very good customer service.

The Turnkey rental process is very thorough. They provide clear, succinct prompt information on the property, check in process and details required at the property ie Wi-Fi, bbq, etc. When our property was not as clean as we expected they immediately responded to make things right. The Home Care Supervisor Mike was very professional and personally attended and addressed our issues and concerns. Overall very satisfied but due to initial cleanliness issue gave a 4 star instead of 5.

C
Chris · 1 review ·

Thank you

Everything was great. And the agent Katrine was awesome!

D
Dave Dines · 1 review ·

Great experience working with your team…

Great experience working with your team at TurnKey Rentals. The property was immaculate and I was always informed of what was going on during the rental process. Thanks for making our vacation a wonderful experience!

G
Gordon Kozak · 1 review ·

House was fantastic

House was fantastic! Very clean and well equipped. Location is great with easy walking access for groceries and a quick drive to downtown Palm Springs. The pool/back yard is very understated. Very spacious and comfortable. The website pictures do not do it justice.

R
Rebekah Shamoun · 1 review ·

We had a great experience

We had a great experience. When we arrived the jacuzzi wasn’t clean so we contacted Turn Key and they responded immediately. They were helpful and professional.

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